Desk, blackout drapes, iron/ironing board, free WiFi
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Reviews of Hotel Silvia

2 out of 5
Hotel Silvia
Calle Puigmal, 14, Castello d'Empuries

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 52 reviews" "
Rating 8 - Good. 21 out of 52 reviews" "
Rating 6 - Okay. 10 out of 52 reviews" "
Rating 4 - Poor. 5 out of 52 reviews" "
Rating 2 - Terrible. 3 out of 52 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Quinn

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Convenient for visiting Empuriabrava
A comfortable, clean hotel close enough to visit the city particularly if you have a car. There are also a few parking space outside the hotel, and if they are full there is also ample street parking. However when we checked in to the hotel, the staff there obviously did not know how to retrieve our money paid via hotels.com through the system and she was asking us to pay onsite again. After a round of explanation and negotiation, she agreed to let us into our room suggesting that we will look into the issue the next morning when we check out (while still insisting that we will pay if she cannot get the money). She kept mentioning that they don't receive a lot of booking through hotels.com so it is obvious that it is her not knowing how to use the hotels.com system. Luckily a while later she told us that she was able to speak to someone at hotels.com to have it resolved. She was trying to be helpful and it was obviously a case of incompetence on her end, but we thought that if you are going to take bookings via hotels.com, it is better that the hotel train their staff better on these procedures.
Stayed 1 night in Jul 2021

10/10 Excellent

David Leslie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good small hotel
A strange hotel. From the outside it looks old fashioned a not very welcoming, and has a weird mix of dated furniture and modern decor, yet the bed was super comfy, the róom was spotless, and there was ample contintental food for breakfast. I would stay again if passing through. One downside. I walked to lovely beach front and ordered taxi back to hotel. A distance of just over 1km cost 15 euros!
Stayed 1 night in Sep 2019

6/10 Okay

laurent

Peu de place de parking lumière salle de bain hs. Savon en recipient commun .
Stayed 1 night in May 2024

10/10 Excellent

Hanspeter

Stayed 1 night in Sep 2023

6/10 Okay

Sophie

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

richard

Traveled with family
Liked: Cleanliness
Hotel Silvia sympa.
Nous nous sommes arretés dans cet hotel pour une nuit... Agreablement surpris. Petit hotel sympa,propre et personnel souriant. Les chambres sont petites mais suffisantes et climatisees. Nous reviendrons certainement.
Stayed 1 night in Aug 2023

10/10 Excellent

Abraham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top hotel minpunt: geen ontbijt
Stayed 4 nights in Aug 2023

8/10 Good

Marta

Stayed 1 night in Jul 2023

6/10 Okay

Abdel-mumen

Cc
Stayed 1 night in Jul 2023

10/10 Excellent

Jimmy Alexander

Stayed 1 night in Jul 2023

10/10 Excellent

Mickael

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Chambre tres correcte, personnel sympathique. Juste lascenseur , il ne faut pas etre cardiaque... dans l'ensemble cetait tres bien.
Stayed 1 night in Jun 2023

8/10 Good

sergi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion
Stayed 2 nights in Sep 2022

8/10 Good

José

Stayed 1 night in Sep 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Bof...
Hotel loin du centre, tres vieux et hors du temps
Stayed 1 night in Aug 2022

6/10 Okay

Adèle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bonjour le parking été plein par des motos du coup je n ai pas pu garer mon véhicule et le prix de la chambre ne vaut pas mensualités prix malheureusement Très mauvaise vu les draps été tacher et les rideaux sale
Stayed 1 night in Aug 2022

10/10 Excellent

Marilyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité/prix
Très bon accueil avec tous les renseignements et le sourire. Chambre et sdb très propres.
Stayed 2 nights in Jul 2022

8/10 Good

Jawher

Stayed 3 nights in Jul 2022

2/10 Terrible

Alain

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Thibaut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très sympa cela dit il faudrait qu'il soit moins bruyant dans le sens où on entend les gens dans les chambres et dans les couloirs mur un peu fin hors mis un peu de bruit très bon séjour
Stayed 2 nights in Jun 2022

10/10 Excellent

EVA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EN GENERAL TODO BIEN
Stayed 2 nights in Jun 2022

6/10 Okay

Trond

Traveled with group
Liked: Cleanliness, staff & service
Greit nok, stort rom/leilighet med tilgang terasse
Greit hotel/grei stand. Frokost/"restaurant" var ikke åpent.
Stayed 1 night in May 2022

6/10 Okay

fanny

Liked: Cleanliness, property conditions & facilities, room comfort
J'avais réservé une chambre double terrasse, au final j'ai eu une chambre double avec une simple fenêtre. L'hôtel est simple, nous y avons bien dormi mais la salle de bains est toute petite, dans un placard.
Stayed 1 night in Sep 2021

8/10 Good

Maria Jesus

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

8/10 Good

EVA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para repetir, limpieza bien, colchones cómodos.
Stayed 1 night in Sep 2021

2/10 Terrible

Narek

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
Pour dépanner de passage, 1 nuit pas plus très bruyant les porte calque toute la nuit odeur horrible.
Stayed 1 night in Jul 2021
Response from ... on Jul 8, 2021
Querido ANONIMO...Disculpas por la mala experiencia que tuvo. Tu opinión es muy valiosa para nosotros, ya que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tu comentario.

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Un hotel muy cómodo, limpio y con habitaciones bonitas. Aunque el trato del personal es tan malo que todo lo demás es tirado por tierra. Realmente mal, con malas palabras y gestos muy desagradables que acompañaban un simple check in/out o abrir la puerta a media noche para poder acceder al hotel. Recepcionistas a las que no les gusta tratar con gente y que cualquier trámite les ha dado más pereza que al propio huésped. Que no respondas ni a un hola ni un adiós, pues es de mala educación pero sin más pero que te habran de un portazo la puerta y con alguna frase que ni se entendia por lo bajoni es inadmisible. No lo recomendaria en absoluto. Hay algunos más por ese precio.
Stayed 1 night in Aug 2020

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Roxana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Hadj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020

6/10 Okay

Tomas Alejandro

Stayed 1 night in Aug 2020

10/10 Excellent

jojo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
je recommande sans problèmes.vraimen bien accueilli
Stayed 1 night in Aug 2020

10/10 Excellent

Cédric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Juana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La recepcionista muy maja,.parking gratis en el hotel y aparcamiento en los alrededores.en general bien calidad precio. Para ir a la playa andando para mi queda un poco lejos en coche un momento.
Stayed 1 night in Oct 2019

8/10 Good

Jean-François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seule petite chose, la proximité de la route avec le bruit des excités de la pétarade. Coté accueil : impeccable
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019
Response from veni on Sep 19, 2019
no entendemos bien qual fue su problema

4/10 Poor

David

Business traveler
Disliked: Staff & service, property conditions & facilities
Nul
La chambre donnée n’était pas à mon nom Et soir tout le tarif demandé était supérieur à la réservation sur hôtel.com
Stayed 1 night in Aug 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Josep

Disliked: Room comfort
Básico pero barato
Normal. Las camas un poco pequeñas, no muy cómodas
Stayed 1 night in May 2019
Response from 1503 on Jun 7, 2019
muchas gracias por su vicita

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Pas de petit dejeuner Tres bruyant Bonne situation
Stayed 2 nights in Apr 2019
Response from HOTEL SILVIA on May 3, 2019
MERCI ....

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien, séjour agréable.
Stayed 4 nights in Sep 2018
Response from VENI on Sep 19, 2018
GRACIAS

6/10 Okay

Sergio

Liked: Cleanliness
Básico pero limpio
Es un hotel básico pero limpio. Sin más.
Stayed 1 night in Jul 2018
Response from veni on Aug 2, 2018
muchas gracias

4/10 Poor

Beatrice

Disliked: Cleanliness
L’odeur de tabac froid omniprésente même dans les draps, le couvre lit tâche sinon un 2 étoiles rien de plus
Stayed 1 night in Jul 2018
Response from veni on Aug 2, 2018
muchas gracias

10/10 Excellent

laura, barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sencillo, muy limpio. Habitación amplia.recomendable para descansar y bien ubicado
Stayed 1 night in Jun 2018
Response from veni on Jul 10, 2018
muchas gracias

8/10 Good

therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from veni on Jul 10, 2018
muchas gracias

8/10 Good

Evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre non isolée bruyante
Stayed 1 night in Jun 2018
Response from veni on Aug 2, 2018
muchas graias