Thank you very much for choosing us for your hollidays and for your puntuation. We hope to see you as soon as possible. Regards,

We thank you, first of all, for your visit, the time spent in valuing us and highlighting aspects such as the location close to the beach. Our maintenance team works constantly to ensure that all our facilities are in the best condition. However, there can always be an unexpected breakdown that is fixed in a short space of time. In addition, the reception staff is perfectly trained to give the best customer service. During the check-in process there is a lot of information that has to be given since many activities are carried out and at very specific moments it can be slowed down. In these cases, always reinforced with more staff to streamline procedures and queues are as short as possible. A greeting.

Thank you very much, Samanta, for your visit and for highlighting aspects such as the room, the cleanliness and the spaciousness of the bathrooms and the beds. As you say, in Marina d'Or you can find both the spa and different parks and gardens where both adults and children have a great time. On the other hand, the hotel facilities, such as the buffet, are perfectly prepared to accommodate all our guests comfortably even at times of greatest occupancy. We regret that you did not perceive it that way. A greeting.

Thank you very much for coming to visit the Holiday Town and these fantastic words about the environment, right in the heart of the Mediterranean, with an unbeatable climate! We will pass your words to the kitchen manager. I hope you come back soon. A hug.

We are very sorry that you found some problems during your stay. Our staff are qualified but we will focus on the language. We also thank you for sharing your comments about the cleanliness, the room, the bed, the pool and buffet. We will review your words to make sure we offer you the best services. Greetings.

Thanks a lot Hannah for these wonderful words about our hotel, its facilities, its location by the Mediterranean and the wide variety of leisure and restaurants that we offer for all ages. We wish you to come back soon. Hugs from Spain

Thank you for choosing the Holiday City as a place to enjoy your holidays in Spain. We are pleased to read that during your holidays you found everything nice, the cleanliness, the pools, the preparation and the great work carried out by our human team, and the delicious food cooked with mediterranean style. We inform you that at the reception of the hotel we have vending machines of coffees and teas, or that in our hotel 5* has coffee maker in the room.

Many thanks Gareth to come with your daughter to enjoy some unforgettable days with your family in the city for a holiday. Thank you, first of all, your excellent ratings for the installations, the program of activities that we have each day or the rich dishes every meal in the buffet. As you say, if any of the restaurants or shops were closed, not all belong to Marina d'Or. In our web page, you can check the timetables of all our facilities and premises which, in addition are updated weekly. I hope, in your next vacation, return to Marina d'Or. Thanks

Thank you for choosing to stay in Marina d’Or during the FIB festival; also for the remarks about our excellent rooms and swimming pools, where you can enjoy a refreshing and relaxing bath. Gran Duque hotel is the most familiar hotel in the resort, partly due to its spacious rooms and installations in general. Nevertheless, our resort is ideal for all types of tourists, of all ages, every day of the year.

Gracias Tatiana, por elegirnos como destino. Un abrazo. Guest Experience

Muchas gracias por visitarnos, Keury. Esperamos verte de nuevo. Un saludo. Guest Experience

Gracias Daniela, por tu comentario y valoración. Un abrazo. Guest Experience

Muchas gracias Oscar, por valorar tan positivamente a nuestro equipo profesional. Esperamos verte de nuevo. Un abrazo. Guest Experience

Lamentamos mucho que tengas esta impresión, Verónica. Seguiremos trabajando por mejorar al respecto. Un saludo. Guest Experience

Nos alegra haber estado a la altura de tus expectativas, Antonio. Esperamos verte en otra ocasión. Un abrazo. Guest Experience

Lamentamos mucho este incidente puntual, Fernando. Seguiremos trabajando por mejorar. Un saludo. Guest Experience

Gracias por la visita. Recogemos tu comentario, nos ayuda a mejorar. Un saludo. Guest Experience

Nous sommes désolés que vous ayez cette impression de notre hôtel. Nous continuerons à travailler pour nous améliorer. Guest Experience

Buenas tardes, informaremos sobre lo sucedido e intentaremos mejorar las instalaciones. Saludos.

Buenas tardes, gracias por elegir nuestras instalaciones, esperamos verles en otra ocasión. Saludos.

Gracias por elegirnos para su estancia. Esperamos verles en otra ocasión. Saludos.

Gracias por elegirnos para su estancia. Saludos.

Gracias por elegirnos para su estancia. Esperamos verles en otra ocasión. Saludos.

Buenas tardes, muchas gracias por sus comentarios, intentaremos mejorar. Esperamos verles en otra ocasión. Saludos.

Sentimos mucho las molestias encontradas. Cualquier pequeña avería, avisando en recepción, nuestro departamento técnico, hubiera subido a revisarlo inmediatamente. Saludos

Muchas gracias por tu visita, Valentin.

Wir bedauern Tim, lesen Sie die Bewertungen, die Sie uns übertragen. Wir bemühen uns jeden Tag, den besten Service, die beste Behandlung und die besten Einrichtungen anzubieten, und es macht uns traurig, in diesem Fall, es nicht mit Ihnen erreicht zu haben. Wir nehmen Ihre Worte zur Kenntnis. Grüße

Te agradecemos, Elena, que hayas dedicado parte de tu tiempo en comentarnos. En nuestros buffets hay algunos platos típicos de la zona, como puedan ser la fideuá o la paella que se reponen con asiduidad debido a que son platos que suelen gustar. Un saludo.

Isidre, nuestro objetivo es que paséis las mejores vacaciones y por eso, palabras como las tuyas, nos encanta leerlas. Volved muy pronto!!