4/5 Good
David
Business traveler
11 Jul 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for beautiful surroundings
Stayed 4 nights in Jul 2020
Overview of Hôtel Mercure Castres L'Occitan
Photo gallery
Hôtel Mercure Castres L'Occitan
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Pet Friendly
- Air Conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
Explore the area
Maisons sur l'Agout17 min walk
St. Benedict Church19 min walk
Castres Exhibition Center2 min drive
Castres (DCM-Mazamet)7 min drive
Choose dates to view prices
Classic Double Room, 1 Double Bed
Photos of Classic Double Room, 1 Double Bed
Classic Double Room, 1 Double Bed
4.5/5 guest room ratingMore detailsRoom amenities
- 183 sq ft
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Double Bed
183-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 21-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, room service (limited hours), and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk, phone, and wardrobe or closet; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible, grab bar near toilet, low-height counter and sink, raised toilet seat, and braille signage
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Privilege, Superior Double Room, 1 Double Bed
Photos of Privilege, Superior Double Room, 1 Double Bed
Privilege, Superior Double Room, 1 Double Bed
More detailsRoom amenities
- 269 sq ft
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Double Bed
269-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 21-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, room service (limited hours), and free bottled water
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Desk, phone, and wardrobe or closet; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible, grab bar near toilet, low-height counter and sink, raised toilet seat, and braille signage
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Superior Double Room, 1 Double Bed
Photos of Superior Double Room, 1 Double Bed
Superior Double Room, 1 Double Bed
4.3/5 guest room ratingMore detailsRoom amenities
- 237 sq ft
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Double Bed
237-sq-foot soundproofed room, balcony/patio with garden views
Internet - Free WiFi
Entertainment - 21-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, room service (limited hours), and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk, phone, and wardrobe or closet; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, raised toilet seat, low-height counter and sink, wheelchair accessible, and braille signage
Need to Know - Bed sheets not available
Non-Smoking
About this area
Castres
Hôtel Mercure Castres L'Occitan is located in Castres. Place Jean Jaurès and St. Benedict Church are notable landmarks, and if an activity is on the agenda, check out Mazamet Golf Course. Check out an event or a game at Pierre-Antoine Stadium, and consider making time for Zoo des 3 Vallees, a top attraction not to be missed.
View in a map
What's nearby
- Maisons sur l'Agout - 17 min walk
- Arles Way - 18 min walk
- St. Benedict Church - 19 min walk
- Goya Museum - 19 min walk
- Castres Exhibition Center - 2 min drive
Getting around
- Castres Station - 9 min drive
- Castres (DCM-Mazamet) - 7 min drive
Restaurants
- L Occitan — 1 min walk
- Bistrot Saveurs — 14 min walk
- Pizzeria du Mail — 15 min walk
- La Scala — 15 min walk
- Sushi Yaris — 15 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-in and check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Onsite parking is wheelchair accessible
Food and drink
- Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 15 per person
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Fitness center
- Sauna
- Seasonal outdoor pool
Family friendly
- Dry cleaning service
- Free cribs/infant beds
- Laundry facilities
- Seasonal outdoor pool
- Soundproofed rooms
Conveniences
- Banquet hall
- Elevator
- Front-desk safe
- Newspapers in lobby
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
- French
- Spanish
Business services
- Business center
- Meeting rooms
- Conference space (1173 square feet)
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Low-height counter and sink
- Raised toilet seat
- Wheelchair-accessible parking
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Free cribs/infant beds
Bathroom
- Free toiletries
- Hair dryer
Entertainment
- 21-inch LED TV
- Cable/satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Desk
- Phone
- Soundproofing
See similar properties
Policies
Check-in
Check-in from 2:00 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
The following facilities will be closed during February, March, April, October, November, and December:
- Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per pet, per night
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 1.10 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: EUR 15 per person (approximately)
- Pet fee: EUR 10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from June to September
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Mercure Castres L'Occitan Hotel
LOGIS L'Occitan Castres
LOGIS L'Occitan Hotel
LOGIS L'Occitan Hotel Castres
L'Occitan Hotel Castres
L'Occitan Hotel
L'Occitan Castres
Mercure L'Occitan Hotel
Hôtel Mercure L'Occitan
Mercure Castres L'Occitan
Mercure Castres L'occitan
Hôtel Mercure Castres L'Occitan Hotel
Hôtel Mercure Castres L'Occitan Castres
Hôtel Mercure Castres L'Occitan Hotel Castres
Frequently asked questions
4.4
Excellent
4.6/5
Cleanliness
4.5/5
Staff & service
4.2/5
Amenities
4.4/5
Property conditions & facilities
4/5 Good
Bernard
1 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not a 4 star.
Stayed 3 nights in Feb 2020
4/5 Good
Paul
3 Dec 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover in Castres
Stayed 1 night in Nov 2018
5/5 Excellent
vincent
26 Jun 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Castres with friendly staff
Stayed 1 night in Jun 2017
5/5 Excellent
John
27 Sep 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop
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