“They have problem about the communication with the booking website and also between their employees. In my second day, I wanted to check out then move to another hotel to stay with my friends. but they told me i have already paid in the website, it is not possible to refund the money to me. So i chose to stay within my 3days reservation. In the last day, when i checked out, the other employee charged me again!! He insisted that i have not paid yet!! I spent half hour to explain and prove I have……
“Absolutely loved the place. Everyone was over the top helpful & kind, ensuring that we had a great experience. The only thing that threw us was a $100. Fee per person that was explained to us as facility fees for the pool & beach. We were fine with the fee but later we were told that the pool was for children only. We were not happy about that as there were days when we would have preferred hanging at the pool rather than the beach. We dealt with the situation but it was a pretty expensive fee……
“It seems close to the airport... but you have to take taxi there! The breakfast was too simple, maybe because of christmas day. No shops or restaurants or people around.. The facility in the room is old and no light on the road.”
“Rooms are all stunning and the location is perfect - close to the action and sights but free from all noise and congestion. The rooms are all so uniquely designed - we had two rooms (1 and 5) for our group and I can’t recommend this B&B enough. Friendly and helpful staff, excellent ac and shower pressure, comfy beds and unique touches everywhere. One of a kind and the perfect location for a few days in Catania.”
“What a delightful spot to spend my last night in Catania. The room was welcoming and cozy. Everything was within walking distance. I would recommend this charming spot to travelers looking for a slice of authentic Sicilian living.”
“Inacreditável que um imóvel tão antigo, em um ponto tão bem localizado, tenha se tornado quartos tão bem organizados com tudo que um viajante exige: atenção, limpeza, café da manhã excepcional e ótima qualidade no material utilizado no quarto. O casal é notável e muito prestativo, sugiro o B&B para quem vá a Catania e eu garanto que a pé caminhando, sem pressa, consiga conhecer toda a cidade…”
“The team at Palazzo Marletta were absolutely wonderful, helpful and very accomodating !
Fantastic, beautifully restored rooms with excellent features in a perfect location close to all Catania highlights.
Will definitely recommend !
Thanks again for a wonderful stay.
Vince & Annmarie Grasso”
“We loved this apartment. Location was excellent, right in the centre of all that is going on. We had such amazing attention and guidance from Nicola. The apartment was beautifully designed and was incredibly clean. It had a small kitchen area with everything you needed. Breakfast was delivered to our room and I just loved the pistachio croissant! We ate it out on the outside patio space. All in all it was a wonderful experience and we loved Catania city too.”