“They have problem about the communication with the booking website and also between their employees. In my second day, I wanted to check out then move to another hotel to stay with my friends. but they told me i have already paid in the website, it is not possible to refund the money to me. So i chose to stay within my 3days reservation. In the last day, when i checked out, the other employee charged me again!! He insisted that i have not paid yet!! I spent half hour to explain and prove I have……
“It seems close to the airport... but you have to take taxi there! The breakfast was too simple, maybe because of christmas day. No shops or restaurants or people around.. The facility in the room is old and no light on the road.”
“The host was extremely helpful and very communicative. She is a 5 star host and had some nice snacks and beverages available for us when we arrived. However, the room itself had mold on the shower door and some type of allergen in the bed sheets as my wife got sick after the one night stay. I would stay there again but the place could use better cleaning.”
“Rooms are all stunning and the location is perfect - close to the action and sights but free from all noise and congestion. The rooms are all so uniquely designed - we had two rooms (1 and 5) for our group and I can’t recommend this B&B enough. Friendly and helpful staff, excellent ac and shower pressure, comfy beds and unique touches everywhere. One of a kind and the perfect location for a few days in Catania.”