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Reviews of Cebu Capitol Central Hotel & Suites powered by Cocotel

3 out of 5
Cebu Capitol Central Hotel & Suites powered by Cocotel
N Escario St, Cebu, Central Visayas

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Melvin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied with my one night stay. Clean, quiet, comfortable bed. That’s all I needed. The hotel is located in a very congested area near the capitol site, so take that into consideration in terms of getting around.
Stayed 1 night in Dec 2023

4/10 Poor

Paul

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great Staff, Good Location, Poor Amenities
Stayed 4 nights in Sep 2023
Response from Sarrah on Oct 13, 2023
Thank you for choosing our hotel and for taking time to write a review! We are truly sorry to know that you have some negative experience. We hope you will give us another chance to serve you better in the future, and we will work hard to exceed your expectations. We are looking forward to welcoming you back to our hotel!

10/10 Excellent

Ngar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and clean
Good stay and clean
Stayed 2 nights in Sep 2023
Response from Sarrah on Sep 16, 2023
Thank you for choosing our hotel and for taking time to rate us! We are so glad to accommodate your stay. Our hotel aims to provide a truly unique experience, and we work hard to exceed your expectations. We are looking forward to welcoming you back to our hotel!

8/10 Good

Robuen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sarrah on Sep 11, 2023
Thank you for choosing our hotel and for taking time to rate us! We are so glad to accommodate your stay. Our hotel aims to provide a truly unique experience, and we work hard to exceed your expectations. We are looking forward to welcoming you back to our hotel!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from CCHS Team on May 17, 2023
Dear Valued Guest,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Good

Michael

Liked: Cleanliness
Close the bakery
Stayed 5 nights in Mar 2023
Response from Gail on Apr 12, 2023
Thank you for choosing our hotel and for taking time to write a review! We are so glad to hear that you enjoyed the stay. However, we are truly sorry to know that you have some negative experience. We hope you will give us another chance to serve you better in the future, and we will work hard to exceed your expectations. We are looking forward to welcoming you back to our hotel!

8/10 Good

Masumi

Stayed 2 nights in Dec 2023

6/10 Okay

Andreas

Traveled with family
Liked: Room comfort
It was ok but no resturant or bar. Friendly staff
Stayed 2 nights in Dec 2023