Ratings based on 351 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
An enjoyable stay
Posted Oct 10, 2020 on HotelsWe enjoyed out stay - we loved having breakfast in the Bodega room! Bathroom a little small though . Disappointed that Europapark doesn't have more items in their stores that relate to the country they are representing though. That would really enhance the experience.....
by A verified traveler
It was okay but expected more
Posted Oct 21, 2018 on HotelsUnfortunately the room was noisy and cold. I also expected a minibar in the room but there wasn’t one. There is also only one free power outlet for the entire room.
We went to the restaurant in the hotel which was also freezing and I felt a bit overpriced. However, the hotel has a direct park entrance and we could go 30 minutes earlier which was the reason why we stayed there.
by Clair
Great hotel
Posted Aug 11, 2017 on HotelsGreat hotel, in great condition and perfect for the theme park. Food on the pricey side but this is usual for most hotels.
Recommended
for Everyoneby A verified traveler
This could have been a disaster
Posted Jul 5, 2017
Pros: Management's reaction to our predicament. Of course location
Cons: School groups should be made to have teachers in the room next to them, not on the other side of the hotel
Location: Excellent connection to Europa Park
This could have been a disaster as we had a group of badly behaved children in the rooms surrounding ours and, despite various warnings, they insisted on screaming, slamming doors and making as much noise as possible. Luckily the hotel management managed to find us (a family of four) another suite in the neighbouring hotel, Santa Isabel, which was much nicer than our original room and we had a peaceful night's rest.
by A verified traveler
Posted Jul 2, 2017 on Hotels
by A verified traveler
Posted Jul 8, 2016 on Hotels
by Richard from Orlando
Great Hotel For Theme Park Lovers
Posted May 23, 2016 on HotelsHotel had amazing themeing, welcoming staff, and large and comfortable rooms. Free Wi-Fi was fast and much needed as an international traveler. Easy access to rear of Europa Park, or monorail to front if you wish. Parking garage was a great plus.
Recommended
for Everyoneby A verified traveler
Posted Apr 10, 2016
Nice stay and outside view room is very nice but the wifi is not reached
Comment from Hotel Management
Apr 11, 2016 by S. Weber, Hotel Management
Thank you for your feedback. Please be sure that we will check the wifi to reach a perfect outcome.
With kindly regards,
the hotel "El Andaluz" team
by omar from Kuwait
Loved the hotel
Posted Mar 25, 2016 on HotelsIt was great!
Could have been beter if there was room service.
But overall is great.
Comment from Hotel Management
Mar 31, 2016 by Steffen Weber, Hotel Management
Dear Omar,
thank you for your feedback. You are right, we don´t have a roomservice in our hotel. We are very sorry that you missed this service. It would be a pleasure to welcoming you back in our hotel.
With kindly regards,
the hotel "El Andaluz" team
Recommended
for Everyoneby A verified traveler
Posted Aug 16, 2015
Nice to be at the resort. Could use the option to experience the last hour in the park on the arrival day at no additional cost. Parking is included:). And we got a room for 4, perfect for small families.
Comment from Hotel Management
Aug 18, 2015 by Europa-Park Hotels, Hotel Management
Thank you very much for your correspondence.
It is a pleasure for us to read that you loved our resort and that you benefit from the last hour in the Europa-Park.
We are looking forward to welcome you back again.
Best regards from Rust,
the hotel "El Andaluz" team
