The very morning we left for the hotel, I received an email saying that there pool were down for repairs. While this is not the fault of the hotel, it did majorly dampen our enthusiasm for our stay, as one of the reasons we chose this hotel was for its indoor, heated pool. The issue was never resolved during our stay, and had the pool been available, we'd have given the hotel 5 stars on everything. It would have been nice to have been comped an additional day, or offered a partial refund.