Ratings based on 460 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Apr 30, 2024
Its an old high end hotel but very well kept. The rooms are very nice, though there was no air-conditioning, its always cool. Its in the downtown area of Bogota. Its located in a business district.
Comment from Hotel Management
May 6, 2024 by General Manager, Hotel Management
Dear Mr Jimmy. We are very grateful to receive your comments leaved during your stay! These contribute to our constant improvement as an organization Thanks for your visit and we would love to have you home soon. Sincerely, Hernan DuranGeneral Manager
by A verified traveler
Posted Apr 25, 2024
Not an international hotel. No smart TV so all channels except CNN were in Spanish. Food poisoning from room service pizza. Wrong information given twice in english at the reception. Old and tired hotel. However well located for many amenities so no need to use a taxi can walk if you feel safe.
Comment from Hotel Management
May 6, 2024 by General Manager, Hotel Management
Dear Mr GlennWarm greeting from GHL Tequendama Hotel. We would like to thank you for your comments. We will take careful note of your feedback and we will take corrective actions to improve these issues. The hope soon to welcome you.Looking forward.Hernan DuranGeneral Manager
by A verified traveler
Posted Apr 24, 2024
About 50 years ago it may of been a five star hotel but now not so much. My wife and I had to switch rooms three times during our stay. They did upgrade rooms each time so that was nice. However, water temperature was difficult to control no matter what shower we used. Water leaks through the lobby when it rains, and not just a little bit. Staff is friendly and accommodating.The area around is not safe after dark.
Comment from Hotel Management
May 6, 2024 by General Manager, Hotel Management
Dear Mr Kevin. We are very grateful to receive your comments leaved during your stay! These contribute to our constant improvement as an organization Thanks for your visit and we would love to have you home soon. Sincerely, Hernan DuranGeneral Manager
by A verified traveler
Posted Apr 13, 2024
I like this hotel. It's convenient, safe, quiet, clean, great food, helpful staff, and spacious rooms. Not the most modern in rhe city, but I have nothing to complain about.
Comment from Hotel Management
May 6, 2024 by General Manager, Hotel Management
Dear Mr RandolphWarmest greetings from Hotel GHL Tequendama. Let us to thank you for raising your valuable comments about our services. For by so doing we can detect our opportunities for improvement and really know the experience of our guests. Hope that you continue choosing us at the future. Respectfully,Hernan DuranGeneral Manager
by A verified traveler
Posted Apr 9, 2024
Great value for price. Staff is very attentive and go above and beyond to help.
Comment from Hotel Management
May 6, 2024 by General Manager, Hotel Management
Dear Mr YanselWarmest greetings from Hotel GHL Tequendama. Let us to thank you for raising your valuable comments about our services. For by so doing we can detect our opportunities for improvement and really know the experience of our guests. Hope that you continue choosing us at the future. Respectfully,Hernan DuranGeneral Manager
by A verified traveler
Posted Apr 9, 2024
Happy people
Comment from Hotel Management
May 6, 2024 by General Manager, Hotel Management
Dear Mr PedroWarmest greetings from Hotel GHL Tequendama. Let us to thank you for raising your valuable comments about our services. For by so doing we can detect our opportunities for improvement and really know the experience of our guests. Hope that you continue choosing us at the future. Respectfully,Hernan DuranGeneral Manager
by A verified traveler
Posted Apr 8, 2024
What i liked about this property was that the staff and the hotel itself were very nice. What we didnt like was that the room was very dirty, like it was not used for a long time and no cleaning was made.
What i didnt like either was that Expedia offer this hotel with a perk but the hotel itself inform us that it was not included in our package, so i was confused, but whatever!!
Comment from Hotel Management
May 6, 2024 by General Manager, Hotel Management
Dear Mrs JulietteWarmest greetings from Hotel GHL Tequendama. Let us to thank you for raising your valuable comments about our services. For by so doing we can detect our opportunities for improvement and really know the experience of our guests. Hope that you continue choosing us at the future. Respectfully,Hernan DuranGeneral Manager
by A verified traveler
Posted Apr 1, 2024
Comment from Hotel Management
May 6, 2024 by Gerente General, Hotel Management
Respetado señor Norm, gracias por su valoración hacia el hotel, sus apreciaciones nos producen satisfacción. Esperamos verle pronto. Hernan DuranGerente General
by A verified traveler
Posted Mar 23, 2024
Excellent ✴️✴️✴️✴️✴️
Front desk are accommodating and always answered all of our questions.
Room service is the best.
☕️ restaurants, hair salons, dunking donuts, local shops, drug stores, bars, ATMs, banks, all within the 1st floor/lobby. Super convenient.
Comment from Hotel Management
Apr 11, 2024 by General Manager, Hotel Management
Dear Mrs YandeyraWarmest greetings from Hotel GHL Tequendama. Let us to thank you for raising your valuable comments about our services. For by so doing we can detect our opportunities for improvement and really know the experience of our guests. Hope that you continue choosing us at the future. Hernan DuranGeneral Manager
by A verified traveler
Posted Mar 3, 2024
It was great
Comment from Hotel Management
Apr 11, 2024 by General Manager, Hotel Management
Dear Mr FranciscoWarmest greetings from Hotel GHL Tequendama. Let us to thank you for raising your valuable comments about our services. For by so doing we can detect our opportunities for improvement and really know the experience of our guests. Hope that you continue choosing us at the future. Hernan DuranGeneral Manager
