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Reviews of Budget Inn

2 out of 5
Budget Inn
4330 Old Interstate Road, Charlotte, NC

Reviews

3.2
Rating 10 - Excellent. 4 out of 137 reviews" "
Rating 8 - Good. 3 out of 137 reviews" "
Rating 6 - Okay. 11 out of 137 reviews" "
Rating 4 - Poor. 24 out of 137 reviews" "
Rating 2 - Terrible. 95 out of 137 reviews" "

3.4/10

Cleanliness

3.8/10

Staff & service

4.0/10

Amenities

2.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Mary

Stayed 1 night in Sep 2021

6/10 Okay

Walter

Disliked: Room comfort
Stayed 1 night in May 2020

2/10 Terrible

Verified traveler

Stayed 3 nights in May 2019

2/10 Terrible

Terri

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here!
Stained sheets, holes in bedspread. Handle of sink faucet fell off! Sticky floor. Overpriced for condition. Overall, yuck!!
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing is to like about this place. You should ho and checked it. Its not a place to stay at. And the picture you have it totally wrong.
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2019

4/10 Poor

Al

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn't like the bathroom where I found and killed 4 cockroaches then 2 more right outside the bathroom on the sink. The painting in the bathroom was peeling off the walls. There was rotten pieces of rice underneath the bed ( probably that brought the roaches). Extremely disappointed.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Wet floor near heater. Awefull accommodations. Neighbbor in and out every 30 min. Drugs or bordelo in progress. Holes in walls. A mistake
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Horrible, period.
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
They advertise free WiFi, but the signal barely reaches pass the lobby and there is nowhere to even sit in the lobby and the staff sits behind a bulletproof glass window. Anytime I had questions they seemed like I was annoying them and mostly ignored me.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel had no wifi, no actual lobby. Room had no clock, no hairdryer, microwave was very dirty inside, floor & bedding appeared dirty (stained), no "do not disturb" sign, in fact - no informational signage in the room at all (emergency, etc), front of the A/C unit was broken & had to be pushed into place to work, hot water in the bathroom had a drip & was running upon check in. Cockroach near the bathroom.
Stayed 3 nights in Aug 2018

2/10 Terrible

Valetha, Wilmington,n,c.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had mold ,uncleaned sanitation areas ,prostitution and drug being used . Staff lack of knowledge on how to run a hotel . I watch people come and go and I was and did not stay after these witnessed activities going on!!!
Stayed 1 night in Jul 2018

2/10 Terrible

Sandy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was the most horrible room I have ever stayed in. Ad said breakfast, that is a lie. Ad said coffee maker in room, that is a lie. There was mildew in the shower. There was also hair in the bathtub and other parts of the bathroom. I would NEVER recommend this hotel. It was nothing like the ad said. The staff placed the blame on Expedia.
Stayed 2 nights in May 2018

2/10 Terrible

Shannon, Raleigh, NC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel, ever. I didnt do any research and booked anyway because it was cheap. Door looked as if it had been kicked in, mattress had burn holes, ceiling had stains and looked like it was about to fall in at any minute. Toilet broke after first night but was quickly fixed. Orbitz said Continental breakfast but "common area" was locked and not open to guests. All the Uber drivers told us what a terrible area it's in and laughed when we told them where we were staying. NEVER, EVER stay here!!
Stayed 2 nights in May 2018

6/10 Okay

Verified traveler

Liked: Room comfort
The room was okay the covers had burn marks on them which I didn’t care for but it was a smoking room. The hotel was fairly priced and the staff was friendly.
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay here.
It is worth paying a little extra to stay somewhere that isnt in the middle of nowhere, looks somewhat clean, and doesnt have roaches. Some random homeless looking guy came knocking at my door 10 min into my stay, saying he was there to clean my room. Some guy pretending to be housekeeping to get into my room? That's pretty bad. Then I got a call from the "front desk" (if you could even call it that) saying that actually WAS the guy that cleans rooms, and he was given the wrong room # by accident. That might be even worse. Never stay here.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Close to where I needed to go easy to find
Quiet and comfortable room for the price I paid. I had no trouble with anything in the room. Bed was clean bathroom looked renovated. Overall I was pleased. I plan on staying again next trip to charlotte
Stayed 2 nights in Mar 2018

4/10 Poor

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

6/10 Okay

matthew

It was worth it for the price
All in all it wasn't bad. The junkies strung out in the stairwell were actually surprisingly very friendly, even had one sing to me as I walked by one night. Rooms were clean enough for what it was. Tv, fridge and shower worked. Only issue was that the main light switch for the room didn't work, the light came on but wouldn't go off. Stayed in for my entire 3 day stay. Only other downfall is that I couldn't get a pizza delivered after 7 pm which I found awkward but guess the area isn't the best either.

2/10 Terrible

kennneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was bad! I read some reviews and I felt like maybe they were over reacting. Clearly they weren't! I couldn't hardly eat due to the roaches in the room and no restaurants would deliver food to the hotel at all. Also I was made to pay for my total stay in full before I experienced how the hotel was. I told them about the bugs and the wanted to spray instead of giving me a new room ..STAY AWAY!

2/10 Terrible

Trudy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I told you I did not stay left due to it was a trash whole my dog would not stay thete

2/10 Terrible

Gail & Robert, NC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER stay here!!!!!!!!!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Esther, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches and prostitution ring
There were bugs in the room. The uber driver gave me the history of prostitution which occurs at this hotel... I later witnessed it. Terrible smell. Room looked like it hadn't been cleaned in years. I left immediately.

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dump. No breakfast or WiFi as promised. "Bates"
Mislead about this hotel. It was a dump. If this hotel is a two star hotel, than there is no such thing as a one star. We were promised on Hotels.com a free breakfast and free wifi. They had NO breakfast, nor coffee and there was no wifi. The mattresses were terrible. The towels were thin and small. One sliver of soap and nothing else. The bathroom door wouldn't close. The room was supposed to be no-smoking but smelled of smoke just the same.

2/10 Terrible

Mellie & David, S

Disliked: Cleanliness, property conditions & facilities, room comfort
The pictures online is false!!!
This hotel was filthy! We had to go out and buy sanitizing agents to make it suitable bc no other rooms was available due to hurricane Matthew.We bought sheets, blankets and towels! Then my son was charged $20 more bc he didnt have reservations for the filthy room plus him having to go out and buy to make it suitable.The free breakfast advertised was false also but we would have never ate it anyway! We will never used orbitz.com again!!!!!!!!! TOTALLY DISSATISFIED

2/10 Terrible

omar

Disliked: Cleanliness, staff & service, property conditions & facilities
A REAL NIGHTMARE!!!!
This was the WORST conditions of any motel I have ever stayed in. This place is so HORRIBLE it should be condemned.

4/10 Poor

Jan, Baltimore

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
A disappointment but good just for a night's sleep
The hotel looks in need of some major renovations. The parking lot has potholes, paint needs applying to the outside, and walkways are cracked. Room was neat but not well cleaned. Dirty linen was left in the room, trash was found under the bed, and a burned out light by the bedside was never replaced despite the bulb being left on the bedside table. The bed was comfortable.

2/10 Terrible

Slim, Cary

Disliked: Staff & service, property conditions & facilities
Good for just sleeping
As you walk in the front office door, you are greeted to someone behind all bullet proof glass. He asked us to pay for the room, which we did already thru the web site, we were giving our room key, told the room number, and that was it. Not explained where to find it, nothing about the wifi, and that was it. The site said they had free breakfast, which I was told they didn't after asking, nor any coffee!!! Good place to stay if you just need to sleep for the night, cause that is all we could do.

2/10 Terrible

dottie, lehighton pa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst place I ever stayed at
It was filthy everything was broke I would never stay at this place again

2/10 Terrible

Sara, Virginia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUST READ -- Please DO NOT STAY HERE
I am one of those people who read reviews and think "oh, for XX amount of dollars the hotel can't be that bad" or "I'm only staying one night I can deal with an uncomfortable bed". PLEASE HEAD MY WARNING AND DO NOT STAY HERE. I have never written a negative review on here before so please take me seriously. The hotel is SHADY and disgusting. No bugs, but the carpet was sticky, the toilet seat I had to wipe down because there was stuff on it (don't even ask me what I don't know) and the shower leaked so my bag on the floor got soaking wet. There was a deadbolt on the door, but I felt very unsafe in the hotel. I could barely sleep. I checked the beds for bugs before I got in (there were gnats in the room, I killed 2 of them) no bed bugs, but I was itchy the whole night. Please spend a few more dollars and stay else where. Please head everyone's warnings. It really is THAT BAD. The hotel itself was rated a C- by inspection (they display that in the hotel lobby)

2/10 Terrible

shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
People LIVE here! They monitor everyone on 20 different screens which is on display as soon as you walk in!! It is run down, it stinks and freaked me out. Take your business elsewhere if you aren't desperate.

4/10 Poor

Will, Columbia, SC

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
You get what you paid for!
Hotel is old and run down, but suited our needs as a place to sleep for cheap. Old TVs, old burnt linens, hot water didn't work on bathroom sink, lights not working in room, AC barely working.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room bugs no phone the shower was in bad shape room 125 &135

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Shawn, pa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor website don't use
Hotels.com said they would hold $50.00 dollars to make sure we showed up for our reservation. They never reimbursed us the $50.00 after we showed up or got back home. Will never use them again.

2/10 Terrible

fred, pa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was terrible
The towels, sheets, and pillow cases where dirty they didn't clean the rooms every day no shampo the pictures where not at all the way the room was suppose to be was expected a kitchen and their was none it smelled really bad the curtains didn't stay close the ac didn't work the filters for the ac where all black and need cleaned it's run down I will never stay their again

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Poor
Very poor condition

2/10 Terrible

Kim, Spartanburg, SC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a special trip for my daughter and I. When we got there, the sign was broke and we couldn't even tell if we were at the right place. The pool was filled with mounds of dirt, with weeds as high as the fence. We called to see about a mini fridge, they said there was one, guess I should've asked if it worked... because it didn't. We had to get someone that LIVED there to open the door because there was a "trick to it". We got a smoking room... no ashtray. There was black mold growing behind and around the toilet. We called for pizza delivery and they called back and said "sorry, no one will deliver there." It was true, we called 3 other places. And to top it all off, I was woke up, at 7:00 in the morning, by a ROACH crawling on me while I slept. Needless to say, we immediately got up and left. I would NEVER stay somewhere like that again!

2/10 Terrible

DOMINIQUE, Washington DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE!!!
This room was horrible!!! Never ever stay in this hotel!! Dirty everything!! Bed, shower, floor, sheets, toilet seat, and bathroom!!!

2/10 Terrible

Jose, Charlotte, NC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE! DON'T GO HERE!
I'm a person of simple taste, not looking for anything fancy just a place to stay. But it seems to me that even I have a limit. I was so disappointed with this place that I had to rate and write a review for the first time in my life. 1. The sanitation of the hotel was so bad. I walked into my room and it smelled like I was inside an industrial nicotine factory. The ironic part was it was a non-smoking room. I had to buy fabreeze because I couldn't take the smell anymore. 2.Safety: The area was sketchy as it was, but I didn't mind. However, what horrified me was that my door didn't have a lock bolt! I was so terrified before going to sleep I had to barricade the door with the furniture around the room. 3. Cleanliness and service: The furniture was disgusting and smelled like nicotine I had to clean it and spray febreeze on it. When I came to the room after work the next day the staff did make the bed, but it smells like they smoke while they do their work! 4. The keycard barely worked and I had to swipe it a couple of times before the door could finally open. Annoying. Summary: I felt unsafe, my health was at risk because of the foul odor! The furniture was gross and the floor! I didn't take off my shoes! Due to the rating system I can only give this hotel a 1 star, but if I could go less I would give it a zero.

2/10 Terrible

John, chicago, il

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I've ever stayed in my life.
Room was dirty, staff wasn't friendly, floor was dirty, sheets weren't clean they had stains everywhere, water wasn't working. Fridge wasn't working. Also they were arresting a hooker in front of hotel when we pulled up. They don't have free breakfast like mentioned on Ecpedia. Total misrepresentation online.

2/10 Terrible

myra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Mother

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was pleasant but the nonsmoking rooms smelled of smoke. I requested a room changed and the second non smoking smelled of smoke. It is not a great place families and I changed hotels the same day.

2/10 Terrible

Hope

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
roach room from charlotte
Roaches in the room we didn't even take luggage in because of them !!! We would not have stayed but they wouldn't give back money for room the room pictured for this hotel IS not this hotel they are on 3 sites that I know of ! I was so very disappointed ....had planned trip months in advance except for hotel ..... next time I will drive 20 extra miles for a baymont inn !!!!

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities

2/10 Terrible

Ashley, Pensacola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Absolutely awful. Terrible neighborhood, the bathrooms were disgusting, and I constantly felt like I was moments away from being murdered.

2/10 Terrible

Christy, V

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE NEIGHBORHOOD
My vehicle was broken into. The staff did not care. Did not offer refunds when I checked out early. Police said it is common at this hotel. Do not stay here!! Very unsafe.

6/10 Okay

Oliverio

Disliked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

Kasey, High Point

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot and Muggy
Horrible. Absolutely horrible. While we weren't expecting the Ritz-Carlton or anything, the overall stay was dissatisfying. It took the workers 20 minutes to check me in, and when we finally got to our room, it was hot and muggy.