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Reviews of Hilton Garden Inn Charlotte/Mooresville

3 out of 5
Hilton Garden Inn Charlotte/Mooresville
159 Gateway Blvd, Mooresville, NC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 374 out of 546 reviews" "
Rating 8 - Good. 122 out of 546 reviews" "
Rating 6 - Okay. 33 out of 546 reviews" "
Rating 4 - Poor. 6 out of 546 reviews" "
Rating 2 - Terrible. 11 out of 546 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Business traveler, Traveled with partner
Disliked: Staff & service, amenities
Nothing
Stayed 2 nights in Apr 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, DeLand

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality. Restaurant and bar in the expansive lobby.
Stayed 1 night in Apr 2024

10/10 Excellent

Jim

Stayed 1 night in Apr 2024

10/10 Excellent

Nijole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Martin, Santa Clarita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet and clean
Stayed 1 night in Mar 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly clean great food and drinks 😃
Stayed 1 night in Mar 2024

8/10 Good

Rocco

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel... clean, comfortable (GREAT pillows), friendly staff, and on-site restaurant. Unique local restaurants nearby.
Stayed 4 nights in Feb 2024

10/10 Excellent

Darnelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Holidays
The room was clean and comfortable. Bathroom spotless. We had a room for handicap accessible and it was roomy. The staff were always so helpful and friendly. We were there 4 nights and it was our home away for sure!
Stayed 4 nights in Dec 2023

10/10 Excellent

KATHERINE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is very nice. The room was clean. The pillows and mattress were very uncomfortable.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed only one night but the room was clean and up to date. Front desk service was super friendly!
Stayed 1 night in Dec 2023

10/10 Excellent

John

Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always love staying at this hotel. The staff is very friendly and the beds are comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and staff was friendly and helpful

10/10 Excellent

Stephen

Stayed 1 night in Dec 2023

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Pamela

Very friendly and helpful check in. Lovely clean room.
Stayed 2 nights in Nov 2023

10/10 Excellent

Donna

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very inviting atmosphere and cordial reception.
Stayed 1 night in Nov 2023

10/10 Excellent

Irene, Steep Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, easy access and parking well lit. Quiet
Stayed 1 night in Nov 2023

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cook to order better.
We have been staying with Hilton Garden Inn for several years . This is our first at this location. Breakfast here was different. It was buffet where the others were cook to order. I am sure it’s a staffing issue but like cook to order better.
Stayed 2 nights in Nov 2023

10/10 Excellent

Peter, North Wilkesboro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serbice always excellent! Entry, check-in area, room always ready, clean, inviting!
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by front desk person, Amy. Clean and quiet room.
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Garden Inn continues great experiences
Hilton Garden Inn continues the "good experiences". I had made an error in my reservation and they resolved it, no hassle, no problem. Front Desk was always friendly and welcoming. Loved the location, just off I77. There was one minor issue, and in typical Hilton style, it was immediately resolved to our satisfaction. My only suggestion (for us Northerners) would be to start breakfast earlier!
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Great area. Delicious breakfast. Bed not comfortable. Highway noise.
Stayed 1 night in Sep 2023

8/10 Good

Darrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and good location
Stayed 2 nights in Sep 2023

2/10 Terrible

Gary

Stayed 2 nights in Sep 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice, big and comfortable. The bathtub was a little outdated. Hotel staff was absolutely amazing from the time we checked in until the next morning when we left. I went down for breakfast and the lady named Gina was the most amazing sweet person ever! We will definitely stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
I don't remember the woman'sname who checked us in, but she was excellent! 9/1/23 at about 2:30ish.
Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Stayed 2 nights in Aug 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and accommodating. Room was clean. Room darkening blinds amazing. Noise canceling was good except when kids were running in halls unsupervised (this is a fault of parents not staff).
Stayed 3 nights in Aug 2023

10/10 Excellent

Catherine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great for my granddaughters. Pool and golf
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and the staff was very friendly. The EV charging stations were a HUGE plus.
Stayed 1 night in Jul 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
always hits the spot
Stayed 1 night in Jul 2023

10/10 Excellent

Michelle

Stayed 1 night in Jul 2023

2/10 Terrible

Joseph

Disliked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in May 2023

10/10 Excellent

Christopher

Stayed 1 night in Apr 2023

10/10 Excellent

Stephanie, Pittsburgh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service in the lobby bar/restaurant when we arrived at 8:30 pm
Stayed 1 night in Mar 2023

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
GREAT Hotel!
Best Hotel experience Ive had in a long time!
Stayed 2 nights in Mar 2023