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Reviews of La Quinta Inn & Suites by Wyndham Charlotte Airport North

2.5 out of 5
La Quinta Inn & Suites by Wyndham Charlotte Airport North
3127 Sloan Dr, Charlotte, NC

Reviews

4.8
Rating 10 - Excellent. 132 out of 1101 reviews" "
Rating 8 - Good. 135 out of 1101 reviews" "
Rating 6 - Okay. 156 out of 1101 reviews" "
Rating 4 - Poor. 226 out of 1101 reviews" "
Rating 2 - Terrible. 452 out of 1101 reviews" "

4.4/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Laurel

Traveled with family
Liked: Cleanliness, staff & service
It's getting old and run down. It's in desperate need of an upgrade. It's ok if you just want a place to sleep but they don't even have breakfast at the moment.
Stayed 1 night in May 2024

4/10 Poor

Louis

The counter sign abruptly announcing "Sorry, no breakfast" hoped I wouldn't be inconvenienced, but I certainly was . . . unacceptable!
Stayed 1 night in May 2024

8/10 Good

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in May 2024

4/10 Poor

Patrick

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside was littered with trash. The grounds were unkept and weedy. Lobby and dining area are un air conditioned and damp. Missed both weekend day breakfasts because they ended at 9 AM so no sleeping in. Everything in the room felt sticky. Could have stayed at a red roof or motel 6 for half the price for this quality.
Stayed 2 nights in May 2024

4/10 Poor

Anastasia

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed here because our flight got delayed to the next day. It’s close to the airport, but I would have chosen somewhere different, even for one night.
Stayed 1 night in May 2024

2/10 Terrible

Barrett

Disliked: Cleanliness, amenities
Fire
Stayed 1 night in Apr 2024

2/10 Terrible

Raheim

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This was thee worst hotel ever it’s a crack house
Stayed 1 night in Apr 2024

4/10 Poor

corina

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Green paint splattered on furniture. Bathroom sink top chipped. Bad smell in closet and mini fridge cabinet rotting through. Also leaf blowing outside the room at 7 am
Stayed 1 night in Apr 2024

2/10 Terrible

April

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was dirty. There was clothes that another guest left in the dresser draw. The walls were very thin and others were loud throughout the night. Everywhere you went it smelled like weed.
Stayed 2 nights in Apr 2024

2/10 Terrible

Shirley

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel smell so terrible and dirty. The key took almost an hour, and still didn’t work. I thought of changing the room but felt uncomfortable with the environment. I had to cancel my reservation as soon as possible with the front desk receptionist.
Stayed 3 nights in Apr 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump, plain and simple. It's not maintained, they stopled serving breakfast and no longer have an airport shuttle. The rooms are run-down and theplace is dirty.
Stayed 1 night in Apr 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as you pull up to the parking lot the area feels very unsafe there's a lot of foot traffic in the general area. Walking into the hotel it is filthy, dingy and smells like smoke. Everything is old and full of stains. Do not waste your time or money with this place especially if you're a solo traveler or have children with you. Very sketchy place.
Stayed 3 nights in Apr 2024

4/10 Poor

anna faith

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

4/10 Poor

Brendan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Noah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude front desk service. Dirty old rooms. Unsafe surroundings. Will not stay here again.
Stayed 1 night in Apr 2024

8/10 Good

XUFENG, Shenzhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has enough space to sleep. Besides the refrigerator and microwave oven, I also like the HBO and golf HD TV channels. The front desk people are helpful.
Stayed 1 night in Apr 2024

2/10 Terrible

Abby

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Terrible staff
Stayed 1 night in Apr 2024

2/10 Terrible

John, Woodbrige

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty, the room smelled, the manager at the front desk made poor excuses, and they advertised breakfast, but no breakfast was available..The worst hotel I have ever stayed. It was a dump
Stayed 1 night in Apr 2024

6/10 Okay

Rossy

Stayed 1 night in Apr 2024

10/10 Excellent

Sierra

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They not a c as sh facility
Stayed 1 night in Apr 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Raymond

Stayed 1 night in Apr 2024

4/10 Poor

Eugene

Disliked: Staff & service, property conditions & facilities
They didn't give a lromist breakfasts with no explanations. Property is unclean.$100 sequrity deposit charged withot documenting what its for. It was noisy on the floor in 1am.
Stayed 1 night in Apr 2024

2/10 Terrible

Kurt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person said it was not his job to answer the phone. I have a broken leg and desperately needed help. He would not answer the phone. I was constructively held hostage. Stuck needing medical assistance and front desk said it was not his job to answer the phone. I had to call the fire department to assist me in leaving this property. I am an attorney, I am not making this up. The place was filthy, stained carpet, bloody sheets. Raw lightbulbs/no lamp shade, broken phone in room. Room smelled like cigars and the hotel smelled like a teenagers tennis shoes. Worst experience of my life and that is not an exaggeration.
Stayed 1 night in Mar 2024

2/10 Terrible

Alexis

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room stunk so bad! It was unbearable. Very unclean.
Stayed 1 night in Mar 2024

2/10 Terrible

Carolyn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated and shabby!! Ceiling was coming down in room. Carpet was disgusting. Toilet leaked. Bedside lights broken. Pillows flat and not comfy. Extremely noisy area. Will never stay at a La Quinta again!!
Stayed 1 night in Mar 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Airport
Stayed 1 night in Mar 2024

6/10 Okay

David

Disliked: Property conditions & facilities
No shuttle or breakfast as advertised.
Stayed 1 night in Mar 2024

4/10 Poor

Alice

Stayed 1 night in Mar 2024

2/10 Terrible

Yewande

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
One of the WORSR experiences at a hotel.
Stayed 3 nights in Mar 2024

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 1 night in Mar 2024

2/10 Terrible

Katrina

Traveled with group
Disliked: Amenities
Paid for a room with breakfast, but hotel didn’t served breakfast and didn’t even informed us beforehand They served coffee but when its empty and when I asked the guy in the front desk why there isn’t any coffee they should refill it since its just 9:30 am, he is not helpful at all! He didn’t care! Very lousy worker! Really upset with my stay!
Stayed 1 night in Mar 2024

6/10 Okay

Darrell

Liked: Cleanliness, staff & service
No breakfast
Stayed 2 nights in Mar 2024

4/10 Poor

Darrell

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The refrigerator and TV did not work; the ice machine worked on only one floor. Also waited ten minutes before someone appeared at the front desk while checking in.
Stayed 1 night in Mar 2024

4/10 Poor

Antionette

Business traveler
Disliked: Property conditions & facilities
Needs to be remodeled
Stayed 2 nights in Mar 2024

2/10 Terrible

Lakeisha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room constantly smelled like a dog even with the heat on. I hated it. It was worth it. They are taking advantage of people here. I was over charged for my room and they refuse to give it back. This is the worst hotel i ever stayed at. I would not recommend this hotel to anyone.
Stayed 1 night in Mar 2024

2/10 Terrible

TIMOTHY

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very NOISY. Doors slam shut, you can hear people talking in the halls and next door rooms, walking down the halls, etc. Window faced parking lot with many street lights and had a very old and very ugly blind on it. No black out curtains. The sink didn't drain. We left at 3:00 am because of the noise. Front desk was absolutely no help and manager could only be reached via email. This place is one of the worst hotels I've ever stayed at. There won't be another stay. I'm done with all Wyndham properties. They all suck.

2/10 Terrible

Samantha

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Disgusting. Smells of rotten flesh and poop. Everything is stained and nothing works. Do not go here.
Stayed 1 night in Mar 2024

2/10 Terrible

Amanda

Stayed 1 night in Mar 2024

2/10 Terrible

Sophia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was in terrible shape ( Water damage, smelled, dirty). Website says breakfast was included and it was not. Room key did not even work. Checked in and checked out almost immediately.
Stayed 1 night in Mar 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
No breakfast included despite its
Stayed 3 nights in Mar 2024

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Jessica

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room they put is in smelled so bad we couldn’t sleep in it!
Stayed 1 night in Mar 2024

4/10 Poor

franco

Business traveler
Disliked: Cleanliness, property conditions & facilities
The property needs a refurbishment. wardrobe without hangers. very old carpet, not properly clean. definitely won't lodge there anymore. check-in longer than usual but the front desk lad was friendly, kind and proactive.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up
Stayed 1 night in Mar 2024

8/10 Good

Cori

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Third floor smelled like wet old cigarettes. Had to hold my nose when walking down the halls. Needs renovated badly.
Stayed 1 night in Mar 2024

4/10 Poor

William, Charlotte

Traveled with partner
This place is tired, needs to be replaced
Stayed 1 night in Mar 2024

4/10 Poor

Nevin

Stayed 1 night in Feb 2024

2/10 Terrible

BRODERICK

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
If there's a deposit , please post.Usually Expedia let's us know BEFORE we arrive at the property. Please update this with this property. They were rude and I was not the only customer with this problem
Stayed 1 night in Feb 2024

6/10 Okay

Charles

Liked: Cleanliness
Online description said free breakfast. Signs in lobby and elevators showed breakfast hours. No breakfast of any kind was provided.