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Comfort Inn Downtown

Photo gallery for Comfort Inn Downtown

Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Overview of Comfort Inn Downtown

Comfort Inn Downtown

2.5 star property

3.9/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
2420 Williams St, Chattanooga, TN, 37408

Explore the area

  • Popular LocationSouthside Historic District7 min walk
  • Popular LocationChattanooga Choo Choo16 min walk
  • Popular LocationChattanooga Market18 min walk
  • AirportChattanooga, TN (CHA-Chattanooga Metropolitan)19 min drive

Room options

About this area


Comfort Inn Downtown is located in Downtown Chattanooga, a neighborhood in Chattanooga, and is near the airport and near a train station. Songbirds Guitar Museum and International Towing and Recovery Hall of Fame and Museum are cultural highlights, and some of the area's landmarks include Southside Historic District and Chattanooga Choo Choo. Creative Discovery Museum and Tennessee Aquarium are also worth visiting. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with mountain climbing and rock climbing nearby.

What's nearby

  • Southside Historic District - 7 min walk
  • Chattanooga Choo Choo - 16 min walk
  • Chattanooga Market - 18 min walk
  • Coker Tire Museum - 19 min walk
  • Chattanooga Convention Center - 2 min drive

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 130 min drive


  • Clyde's On Main - 12 min walk
  • Mean Mug - 13 min walk
  • Boccaccia Ristorante Italiano - 13 min walk
  • Blue Orleans - 15 min walk
  • Alleia - 15 min walk

About this property

Comfort Inn Downtown

Hotel located in Downtown Chattanooga
Take advantage of a free breakfast buffet, laundry facilities, and a gym at Comfort Inn Downtown. For some rest and relaxation, visit the hot tub. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and laundry services
  • Smoke-free premises, an elevator, and free newspapers
  • Guest reviews give good marks for the overall value and helpful staff
Room features
All 91 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Art supplies and free infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • HDTVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Fitness center
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Art supplies
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Seasonal outdoor pool


  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business center
  • Meeting room


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels


  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator


  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Similar properties

See similar properties



Check-in from 4 PM - midnight


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 80 lbs)
Pets cannot be left unattended

Children and extra beds

Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool opens in June
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Downtown Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Lookout Mountain Hotel Downtown
Comfort Inn Downtown Hotel Chattanooga
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel Chattanooga

Frequently asked questions

Does Comfort Inn Downtown have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Comfort Inn Downtown?

As of Nov 28, 2022, prices found for a 1-night stay for 2 adults at Comfort Inn Downtown on Dec 18, 2022 start from $75.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Inn Downtown pet-friendly?

Yes, Comfort Inn Downtown allows pets (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 45 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Comfort Inn Downtown?

Self parking is free at this property.

What time is check-in at Comfort Inn Downtown?

Check-in is from 4 PM - midnight. After-hours check-in is not available.

What time is check-out at Comfort Inn Downtown?

Check-out is at 11 AM.

Where is Comfort Inn Downtown located?

Located in Downtown Chattanooga, this hotel is 0.3 mi (0.6 km) from Southside Historic District and within 3 mi (5 km) of Tennessee Aquarium and Ruby Falls. Songbirds Guitar Museum and Chattanooga Brewing Company are also within 1 mi (2 km).

Can I cancel my reservation for free at Comfort Inn Downtown and receive a full refund?

Yes, Comfort Inn Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Comfort Inn Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 301 out of 1000 reviews" "
" "5 - Excellent 30%
Rating 4 - Good. 425 out of 1000 reviews" "
" "4 - Good 43%
Rating 3 - Okay. 155 out of 1000 reviews" "
" "3 - Okay 16%
Rating 2 - Poor. 75 out of 1000 reviews" "
" "2 - Poor 8%
Rating 1 - Terrible. 44 out of 1000 reviews" "
" "1 - Terrible 4%




Staff & service




Property conditions & facilities



3/5 Okay

Shaun D, Duncan
Liked: Cleanliness, property conditions & facilities
Others have mentioned the construction site next to the hotel. Workers look like they are re-building some freeway on/off ramps that happen to be very close to the Comfort Inn. The construction certainly gives an already rough looking neighbourhood a more ragged appearance however, the construction also means that Williams Street is quiet, which is not so bad. Personally, I do not like it when any hotel is located right next to a freeway, construction site or not. Finally, the hotel breakfast was very hum drum. All of the dry cereal. choices were "frosted" and there was only white bread and bagels, no whole wheat (healthier) choices. And there was never any fruit. The breakfast staff I'm sure do the best with what management provides so I hold management responsible for providing such substandard breakfast fare. If or when I return to Chattanooga I doubt that I will stay at the Comfort Inn Downtown.
Stayed 2 nights in Nov 2022

4/5 Good

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is very clean. The staff is very polite, professional yet accomodating. The befs are comfortable. My only complaint is the street construction. There are detours that GPS does not pickup. Therefore, when arriving after dark. Considerable time is spent locating the property.

4/5 Good

Catherine, Avon
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Staff were very pleasant although lacking some knowledge on property specifics. Construction of road leasing to property an annoyance but completely out of hotels control and had entrance well marked. Wifi was slow. Breakfast was a disappointment, scrambled eggs sitting in water, no fruit at all. Husband enjoyed waffles he made, said bread was dry. Only gluten-free options were yogurt, sausage, and the watery scrambled eggs.
Stayed 1 night in Oct 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grwat place to stay
Stayed 1 night in Oct 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Quiet, probably due to road construction in the area.
Stayed 1 night in Oct 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was difficult to find even with GPS due to major Hwy construction
Stayed 1 night in Oct 2022

2/5 Poor

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Poor location; despite the name, property was 5 minute drive to downtown. Booked for 4 and on arrival the second bed had not been made up. We told staff and were handed a pile of linens to make ourself. No hot water in bath. We told staff and were told we were told with an eye roll that we probably didn’t turn the tap on properly.
Stayed 1 night in Sep 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction was out of you control, so not your fault, however, locking down the air condition thermostat was not pleasant at all. Our room was not comfortable during the night. It was humid in the room, and the air conditioner could not cool down to remove the damp feeling
Stayed 1 night in Sep 2022

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing!!
Stayed 1 night in Sep 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great visit. Clean room. Comfortable bed. Easy access to internet services. Could not get a receipt so I checked out not having any idea of what final costs are. I need a receipt to provide my employer for reimbursement. Will Expedia be providing one?
Stayed 1 night in Sep 2022