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Reviews of Blu Iris

3.5 out of 5
Blu Iris
No 37, Govindan Street, Ayyavoo Naidu Colony, Aminjikarai, Chennai, Tamil Nadu

Reviews

5.6
Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 4 out of 14 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Shivashankari

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Bookingsmaker on Oct 4, 2022
Dear Guest,We are glad that you had a pleasant stay with us and we thank you for words of encouragement.Our Team Members would be delighted to know that their actions made your stay a memorable.Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future.

2/10 Terrible

Ramesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Bookingsmaker on Oct 4, 2022
Dear Guest,Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

6/10 Okay

Tilak

Traveled with family
Disliked: Property conditions & facilities
Linen / towels was not available and the electric points / lights were not working
Stayed 1 night in Dec 2021
Response from Bookingsmaker on Dec 21, 2021
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Warm Regards, The Reservation Team

6/10 Okay

Muthukumar

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
I am regular visitor to the property but this time the staff behavior and hospitality is not satisfied.
Stayed 2 nights in Sep 2021
Response from Revenue Executive on Sep 29, 2021
Dear Guest, Thank you for your valuable feedback, I am disappointed to see your review about issues.Our management team have been briefed about your feedback and they will have this checked. It is with great concern I have made a note of your feedback .We hope to see you again that we can offer you a much more enriching experience.

2/10 Terrible

Beno, Houston

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible staff never going back Please s5ay out of the place
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Na
Stayed 2 nights in Dec 2019

4/10 Poor

Segaran

Liked: Cleanliness
Disliked: Property conditions & facilities
Not too pleased
Shower Facilities is bad
Stayed 4 nights in Dec 2019

4/10 Poor

Ajith Kumar

Disliked: Staff & service, property conditions & facilities
Staff, especially the people at the reception were not behaving cordially; they were rude.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perhaps the lousiest of all my stays and am so sorry to sound so negative. I do not recommend anyone to stay here ever. Parking was difficult at that place. The room did not have hot water and we had to struggle whole evening long but still it didnt work. We had to change room shifting all the bags etc. The other was marginally better but hot water still was just warm in the evenings. If there was anything that was good, it was the breakfast which was pretty decent. there was no major complaints. The other good thing was that the place is calm and u dont hear all the noise on the road.
Stayed 2 nights in Feb 2019
Response from Room Division Manager on Feb 21, 2019
Dear Guest, Thank you for your valuable feedback, I am disappointed to see your review about parking and hot water issues.Our management and maintenance team have been briefed about your feedback and they will have this checked. It is with great concern I have made a note of your feedback .We hope to see you again that we can offer you a much more enriching experience.

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Need to improve in customer services and facilities
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Disappointed
Didnt have a comfortable stay. Everything needed to ask for few times till we actually got it. Such as hairdryer, clearing the rubbish, towel and water. Cleanliness was bad. Still could feel the floor wasnt clean. The hotel was too noisy by music, renovations and events.
Stayed 4 nights in Jun 2018

10/10 Excellent

Ganesh, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with excellent service.. Hats off to the staff.. I stayed 15 days with my wife and two kids.. My son who is three years old didn't want to leave the hotel at the end of the trip...
Stayed 1 night in Mar 2018
Response from AJIN on Apr 5, 2018
Dear Guest "Greetings from Blu Iris Chennai" we are delighted and honored to know that you enjoyed your stay with. we will assure you will get the same type of care and service every time you stay with us. thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy.... but
Overall I am very happy and the staff are very helpful. However I was charged for the day that I didn't stay. I booked for 2 days but due to changes in travel plan I only stayed there for 1 day. The night before I have informed the receptionist but he didn't alert me on this. The next day morning I called the receptionist and informed him again and he did't alert me. I came down with my luggage and then he told me and he claim its the hotel policy. Very much dissapointed and since my cab is waiting I payed the amount and walked away.
Stayed 2 nights in Mar 2018
Response from Ajin .n on Mar 29, 2018
Dear Guest Greetings from Blu Iris Chennai We are happy to know that you enjoyed your stay with,we have taken note of the issue you faced and have intimated the concerned department. we apologizefor the problems you faced.