Top of the line!
Posted Jan 29, 2013
We spent 8 days at Fortune Select Palms - Chennai. The rooms are comfortable and well maintained. Toilet paper supply was less than an American hotel but the staff responded immediately to requests. Bottled water is supplied regularly and on request. Adequate English TV channels are available.
The restaurant is buffet-style and has a fine mix of Indian (both northern and southern cuisine), Continental, and Oriental selections all of which are clearly labeled. Both vegetarian and non-vegatarian items are identified. Vegetarian items exclude seafood but may include dairy products.
The staff are friendly and extremely helpful while not intrusive. Our luggage was reported lost for 7 days despite repeated calls to the airport, airlines, and travel assistance. When this was mentioned to the staff they sent someone personally to the airport and within 4 hours our luggage arrived without fees.
If we ever return to India, Fortune Select Palms willl definitly be high on our list for lodging.