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Reviews of Hôtel Préalpina

4 out of 5
Hôtel Préalpina
Route de Préalpina 3, Chexbres, VD

Reviews

8.6

Excellent

Rating 10 - Excellent. 258 out of 595 reviews" "
Rating 8 - Good. 252 out of 595 reviews" "
Rating 6 - Okay. 54 out of 595 reviews" "
Rating 4 - Poor. 24 out of 595 reviews" "
Rating 2 - Terrible. 7 out of 595 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Aris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the lake was to die for. The room as well as the whole hotel was recently renovated and had all the amenities one needs. However the room can get quite hot so wear just a tshirt when you go to bed. Finally kindly notice that there is no reception operating after 11:00 pm, so make sure that you know how to collect your room keys from the safety boxes at the entrance after 11:00 pm.
Stayed 1 night in Apr 2024

10/10 Excellent

deepak, Ketchikan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option in the area for a hotel!
Stayed 1 night in Feb 2024

4/10 Poor

Vicki

Traveled with family
On the positive side….the view from our small window was extraordinary. That’s it. We were a couple travelling with our adult daughter, who is studying in France. I booked this hotel based on the photos and the reviews - and was more than a little disappointed with what we actually got. There was no picture window or balcony or open pleasant spacious room. We were assigned to a cramped garret in poor repair with sloping ceilings and no floor space on the 5th level. (Elevators run to the 4th floor only and it’s stairs after that.) The pullout couch was very uncomfortable; all the pillows were flat. The toilet seat had a broken hinge so it slid around freely, and 2 of the 3 nozzles on the shower head were obstructed meaning showering was a slow painful process. The window had dry-rot on the exterior so that when it was opened, bits and pieces broke off and fell to the floor. The breakfast was incredibly expensive and we didn’t opt-in, so I can’t assess whether it was any good….but based on everything else, we felt it was a very poor bet. There were only about 6 other cars in the parking lot so I can’t account for being relegated to such a terrible room on the basis of over-crowding. It was just very, very underwhelming and disappointing, especially given that it was also not cheap.
Stayed 1 night in Oct 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming weekend retreat
I recently had the pleasure of staying at this beautiful hotel nestled amidst the picturesque vineyards near Lausanne and Montreux. The setting is truly idyllic, offering stunning views that take your breath away. The staff were incredibly warm and welcoming, making the stay all the more enjoyable. Breakfasts overlooking the serene lake were a highlight, providing a tranquil start to each day. As you drive up, you’re met with the delightful company of chickens and goats, adding a touch of rural charm to the experience. It’s a heartwarming sight that sets the tone for a relaxing stay. The hotel’s location is a dream for wine enthusiasts, surrounded by numerous vineyards to explore. The easy access to both Lausanne and Montreux made day trips a breeze, offering a taste of city life amidst the serene countryside. One minor point of improvement would be the pillows, which were a bit on the uncomfortable side. Having a few extra options would greatly enhance the sleeping experience. Overall, this hotel offers a perfect blend of natural beauty, warm hospitality, and convenient access to nearby attractions. It’s a gem for those seeking a peaceful retreat in the heart of Switzerland’s wine country.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with amazing lake view.
Great location. Very good hotel, absolutely amazing lake view from two!!! windows with balconies. Good size room, comfortable mattresses. Great breakfast. Easy free parking.
Stayed 2 nights in Oct 2023

6/10 Okay

EUI KYONG, Singapore

Liked: Cleanliness
Stayed 3 nights in Oct 2023

8/10 Good

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views and great staff! Just the pillows were very flat and uncomfortable.
Stayed 2 nights in Sep 2023

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
I chose Hotel Prealpina because it is away from the busyness of the city, I needed some peace and quiet and wanted to experience a village stay. I could not be more pleased with my selection! The hotel staff was very friendly and accommodating. The dinner and breakfast options were satisfying. Now, the highlight of my stay, THE AMAZING VIEWS from my in-room balcony. I appreciated the opportunity to simply sit with my thoughts and write a few chapters to a new book. Treat yourself to a stay at HP! You wont regret this selection. #hiddengem
Stayed 4 nights in Aug 2023

6/10 Okay

Robert

Liked: Cleanliness, staff & service
No food and noise due to a weddding
Stayed 1 night in Jul 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The view was everything.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Views from Hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 2 nights in Jun 2023

10/10 Excellent

Douglas, Sandown

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views! On site parking.
Stayed 1 night in Jun 2023

6/10 Okay

Jacob

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
The hotels states both online as well as in the booklet they offer in the room that the bar and restaurant is open every day from April. The restaurant was not open, no bar and the door locks at 7pm or at least they did today when I returned from my meetings. Great location but don't expect to much and plan to eat somewhere else before returning to the hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

BICHTHUY

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with spectacular views.
This is a nice hotel with incredible views of Lake Geneva and the Swiss alps. If you decide to stay here, pay the extra and get a lake view room. Definitely worth it.
Stayed 1 night in May 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
STUNNING views
The hotel couldn't be in a more beautiful location. The view from our room was STUNNING! The room itself was large, the bathroom was nice and there was plenty of space. The room was very warm, but we were able to open the window and it cooled down quickly. My only note (not a complaint, because this is really just a preference) is that the beds were hard...VERY HARD. Worth a stay!
Stayed 1 night in Mar 2023

10/10 Excellent

Bhavesh Chimanlal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with family. It is at good location with French Alps view. Good family room and great and friendly staff.

6/10 Okay

fabrizio

Traveled with group, Business traveler
Disliked: Amenities, property conditions & facilities
This hotel apart from an amazing view over the lake doesn’t offer much. The hotel itself needs a proper renovation. I don’t get the dirty curtains in the bedrooms (we booked 3 bedrooms and all had dirty or ruined curtains). Massive potential to become a proper 4 star hotel. Not the cleanest. Breakfast okish but for a 4 star you would expect more. We only booked it because it was the most convenient considering the crazy prices around the country.
Stayed 3 nights in Mar 2023

8/10 Good

Giulia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and room always clean. The view beautiful. The structure may need a bit of refreshing
Stayed 3 nights in Mar 2023

10/10 Excellent

Harsh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 2 nights in Jan 2023

10/10 Excellent

Adrian

Stayed 1 night in Nov 2022

6/10 Okay

Adeline Ngan

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The front counter staff are impolite during check out. The toilet seat ask for repair and it doesn’t fixed. Inconvenient if without transport. So think twice before you book
Stayed 2 nights in Oct 2022

2/10 Terrible

Khalid, Jeddah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel I've ever stayed in. Wood hard bed. Paper thin pillows. We actually stayed for an hour and left after deciding that we can't stay even one night.
Stayed 6 nights in Oct 2022

10/10 Excellent

Jose F

Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Stayed 1 night in Oct 2022

4/10 Poor

Arthur

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Nice views ans friendly staff. Hotel apparently had a pre- booked wedding so no available facilities such as a bar or restaurant were not available - only vending machine. Then the room had no tea/ coffee condiments and the shower flooded into the room.
Stayed 2 nights in Sep 2022

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Pascal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and clean. Breakfast with a beautiful view
Stayed 2 nights in Sep 2022

8/10 Good

Maleka

Liked: Staff & service
Stayed 2 nights in Aug 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Patricia

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Over promise under deliver. Tied 4 star hotel
I was here for business but treated myself to this hotel for longer stay. For a 4* hotel this is pretty poor show. On first arrivial thought nice entrance area but tiny reception. And no lounge? Went to my room. Tiny, dirty, still had items in bins from previous occupants. Bed very uncomfortable. Paper thin feather pillows. No water in the room as expected. (Kept asking but never arrived over my 4 day stay) No coffee either as out of stock. The floor was covered in fluff and dust. The bathroom door didn't shut. Nice shower however the soaps etc were not replaced once used. Tiny rough towels Paper thin walls which ment i could hear everything my neighbour were saying and more 😒 Sad wonky wooden balcony, but yes a stunning view. For a 4 star and at high price i expected air con not a plug in fan. And also expected breakfast inc not 18 francs per day on top, though good hotel is closed on sundays, i wasn't informed of this until sunday eve when i wanted to order food and was told to wait til the next day. 15 minute walk up hill from station. On a very noisy area. Could hear the road and trains all the time. The female reception staff very welcoming. Apologied for errors but nothing changed. No water. No room cleaned. No toiletries. Totally gutted. I would guess they, as the male receptionist did with me, just shrug and carry on. People will continue to book and get dirty rooms, lack of informations. The hotel need staff training and a total make over inside and out.
Stayed 4 nights in Aug 2022

8/10 Good

Soon Kun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2022

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please remove the dead bushes in the patio!!! Not only killed the view, we’re very ugly!! Staff great. Food surprisingly good.
Stayed 3 nights in Jul 2022

10/10 Excellent

Violet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located on the hill of Lavuax vineyards and facing beautiful Lake Geneva. The view is breathtaking.
Stayed 1 night in Jun 2022

6/10 Okay

mohamed

Traveled with group
Liked: Room comfort
Disliked: Staff & service
Rude receptionists
Every thing was good, the veiw of the hotel is great but the receptionist was rude and not helpful at all. We ask for upgrading our room if possible he said you booked one of the worse room and stay there I cant help you, you should have done this before arriving to the hotel.
Stayed 1 night in May 2022

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Views and Spacious Room
Huge spacious room with gorgeous view. Also, dining room view is fantastic. Good breakfast buffet. Dinner service was slow (more than 1 hour to get food after ordering).
Stayed 2 nights in May 2022

10/10 Excellent

Ksenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is amazing, clean rooms, decent breakfast with very tasty croissants
Stayed 1 night in May 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake and mountain views. Friendly staff and very pleasant experience overall!
Stayed 1 night in Apr 2022

10/10 Excellent

Lauralee

Stayed 1 night in Feb 2022

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

ABDULLAH

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2021

6/10 Okay

Leah

Liked: Cleanliness
Incredible View
If you rate this place based on views alone, it gets a 10 out of 5 stars. However it was not the most comfortable stay and felt more like a 3 star vs the listed 4 star hotel.the heater would not shut off, and had the room temperature over 85 F, which made it very uncomfortable to sleep and stay in the room. We killed various types of bugs daily during our 3 days stay, even with windows and doors closed there were numerous bugs. There are vineyards and other farm life nearby, so assuming that is why? The walls are very thin and you can hear everything happening in the rooms round you. The front desk reception is run like a country bnb, no one is there past 11pm during the week and 9pm on weekends, which is stranger still for a “4 star hotel.” The best part of the whole stay is the view, if you pay extra to book a room facing Lake Geneva, otherwise I would not stay there again.
Stayed 3 nights in Oct 2021

10/10 Excellent

Ewald

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
beautiful view
Stayed 2 nights in Sep 2021

8/10 Good

Mihaela Luminita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a perfect location. Very noisy guests, no AC or fridge. I would come back.
Stayed 4 nights in Sep 2021

8/10 Good

Jonathon

Stayed 1 night in Sep 2021

8/10 Good

Julius

Liked: Staff & service, property conditions & facilities, room comfort
Amazing views
The view is truly amazing! The hotel overall is also nice, although in places it feels a bit more three star then four star, the rooms are renovated but could use some deep cleaning in places (e.g. spots on the bathroom door). The breakfast was good and open till 11am on Sunday, which suited us a lot. Some dishes were not refilled when we came. Overall a good experience!
Hotel room view at night
view from breakfast terrace
Stayed 1 night in Sep 2021

8/10 Good

Fabien

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great
Great place. Recommended
Stayed 1 night in Aug 2021