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Reviews of Panviman Chiang Mai Spa Resort

4.5 out of 5
Panviman Chiang Mai Spa Resort
197/2 Moo 1, T. Pongeang, A. Mea-Rim, Pong Yaeng, Mae Rim, Chiang Mai

Reviews

8.8

Excellent

Rating 10 - Excellent. 163 out of 274 reviews" "
Rating 8 - Good. 74 out of 274 reviews" "
Rating 6 - Okay. 21 out of 274 reviews" "
Rating 4 - Poor. 12 out of 274 reviews" "
Rating 2 - Terrible. 4 out of 274 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tonry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and professional..thanks
Stayed 2 nights in Mar 2024
Response from Panja on Mar 25, 2024
Dear Khun Tonry Chang,Sabai dee ……Greetings from Panviman Chiang Mai Spa Resort – Heaven Alike!Thank you so much for choosing our resort as a part of your family holiday to Thailand. We also wish to thank for your generous to post an excellent review with top score for us soon after checking out.We're thrilled to hear that you had an awesome stay with us and enjoyed Thai hospitality from our accommodation and professional staff. We believe that you also enjoyed unique Thai ambiance and environmental of our resort. Creating a relaxing and enjoyable atmosphere for our guests is one of our top priorities, and we're glad we could achieve that during your stayWe look forward to warmly welcoming you again at anytime…..sooner is better!Warm regards,Panja NakapongGeneral ManagerPanviman Chiang Mai Spa Resort

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Alkarim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and wonderful staff.
Stayed 9 nights in Sep 2023
Response from PN on Sep 16, 2023
Dear Khun Laurie,Sawasdee krub!We would like to express our sincerest thanks for choosing our resort to treat yourself after the conference, and for taking time to write an awesome review for us. Your gorgeous words in the review are magical powers for all of us here at Panviman Chiangmai. We would like to emphasize that many of the reviews we received from our value guests said our resort is one of the most peaceful spots where there are so many corners where they can just sit back, relax and absorb positive energies from the greenery grounds of the resort.Your highlighting on our health & wellness spa as well as delicious food are also very much appreciated.Last but not least, thank you very much for your touching words “Highly Recommended”.We look forward to welcome you back to our resort again in the near future.Warm Regards,Panja NakapongGeneral ManagerPanviman Chiang Mai Spa Resort

10/10 Excellent

Daniel

Stayed 1 night in Aug 2023
Response from PN on Sep 4, 2023
Dear Khun Daniel,Sawasdee Krub……Greetings from Panviman Chiang Mai Spa Resort – Heaven Alike!Firstly, thank you very much for choosing our resort for your holiday destination in mid August and staying in our Sky Mountain Deluxe Room.Secondly, please accept our sincerest thanks for your “Exceptional” review with score 10/10 posted for us. This is very much appreciated. At the same time it is such a great pleasure to know that we could meet and exceed our guest’s expectation for their holiday in all areas .We do hope that you will be back to visit us again on the future date.Warm regards,Panja NakapongGeneral ManagerPanviman Chiang Mai Spa Resort

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were picturesque, our videos while on site look like something out of a movie. The staff were incredibly friendly and accommodating, arranging transport to and from as we needed, and on hand while around the hotel. The rooms were spacious, super comfortable beds, large balcony with stunning views. If you visit this part of Thailand, this hotel is a must stay!
Stayed 2 nights in Aug 2023
Response from PN on Sep 4, 2023
Dear Khun Daniel,Sawasdee Krub……Greetings from Panviman Chiang Mai Spa Resort – Heaven Alike!Firstly, thank you very much for choosing our resort for your holiday destination in mid August and staying in our Sky Mountain Deluxe Room.Secondly, please accept our sincerest thanks for your awesome review posted for us. It is such a great pleasure to know that we could meet and exceed our guest’s expectation for their holiday in all areas .Your kind words saying “The views were picturesque”, “The staff were incredibly friendly and accommodating ” and “The rooms were spacious, super comfortable beds” are very touching to all of us. It’s a great reward for our utmost effort in providing exceptional service to our guests. Thurs, your commendations for our energetic and helpful staff as well as specious room are appreciated.Last but not least, we wish to thank for your kind word to recommend our resort to the travellers who travel to Thailand. This is very much appreciated.We do hope that you will be back to visit us again.Warm regards,Panja NakapongGeneral ManagerPanviman Chiang Mai Spa Resort

10/10 Excellent

TOMMY, Trabuco Canyon

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resorts in Chiang Mai, must stay when in the area.
Stayed 1 night in Aug 2023
Response from PN on Sep 4, 2023
Dear Khun Tommy,Sawasdee Krub……Greetings from Panviman Chiang Mai Spa Resort – Heaven Alike!Thank you very much for your stayed with us in early August, and taking your time to post a lovely review for us.We are so glad to hear that we are one of the best hotel. It is such a great pleasure for all of us to know that our unique mountain resort and our heartfelt services could meet and exceed our guests’ expectation for their holiday in all aspects. Your lovely review had been shared with our teams who are very grateful with your kind thoughts.Please come back to visit us again.Warm regards,Panja NakapongGeneral ManagerPanviman Chiang Mai Spa Resort

6/10 Okay

Thomas

Stayed 1 night in Jun 2023

10/10 Excellent

Kristopher

Stayed 1 night in Jun 2023
Response from PN on Jun 18, 2023
Dear Khun Kristopher, Sawasdee krub…….Greetings from Panviman Chiang Mai Spa Resort – Heaven Alike!We, Panviman Chiang Mai Spa Resort would like to thank you for sharing a review for us on Expedia Webpage. We really appreciate it.We believe that with your top score given to us, you must have had a great stay at our resort. So we do hope that you will be back to visit us again.Warm Regards,Panja NakapongGeneral ManagerPanviman Chiang Mai Spa Resort

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite views, amazing staff, beautiful pool area, the rooms are beautiful and spacious. I highly recommend!
Stayed 2 nights in Mar 2023

10/10 Excellent

Patricia

Stayed 2 nights in Jul 2022

6/10 Okay

Arno

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful place nut the room service was unfriendly
Stayed 1 night in Sep 2021

10/10 Excellent

Averill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort in tropical Thailand!!
We loved everything about the Panviman!! We stayed 3 nights. The room was clean and spacious. We enjoyed our meals, especially the breakfast buffet. Bonus: our first dinner included a surprise cake for our 50th Wedding Anniversary!! The resort is located on a hillside, but very friendly drivers picked us up in golf carts and delivered us quickly to our room, the pool, the lobby, etc. Also, Sam, the manager was very accommodating. We will definitely return!
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from sc on Feb 14, 2020
Panviman Chiangmai Spa Resort would like to thank you for your comments. We look forward to have the opportunity to be of service to you again in the near future.

2/10 Terrible

Pete, Melbourne

Traveled with partner
Disliked: Cleanliness, staff & service
Really poor customer service and despite staying in the most expensive room (Pool Villa) in the Resort, the staff on the golf cart didn’t really acknowledge us nor offer us help. The reception was not well trained and the room had a large number of ants in the shower. Overall, I won’t go back again. Big disappointment!
Stayed 1 night in Mar 2018
Response from sc on Feb 17, 2020
Pete Can you please contact to me directly regarding details of issues that you mentioned. Email: gm_chiangmai@panviman.com

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days in the pool villa
Stayed at the pool villa for 3 days. Stay was good. Everyone was friendly for the most part. Quiet area* if youre luckier.. Landscapers always seem to be there. Very large property. Most uphill workout if you want to walk. The room: Pool was coldddddddd. Almost unusable cold. Also kind of dirty. The jacuzzi tub thing spat out sand and whatever else. Never got to use it. No one wanted in, even at the main pool. So paying the lots of extra for it was not worth it at all. Lunch or breakfast in the pool. You will be the ice cream. Maybe try the hot tub for cheaper and better use! (And maybe cleaner) Tried the massages 3 times. Good. Strong. Save some doe.. id book a regular room bexause its on the very top of the hill and more scenic. I had blocked views in the villa. Food 10$+ to 30$. 3.5\5 Cocktails 8+ medium to small 3\5 Beer n liquor about the same upwards to 30 for a shot in a glass lol. Soda probably 8oz 3 Water 1.1 Tea about 2-3. quite pricy. Even for Thailand. Quite a ways to other food area and you will need a ride. So your really stuck eating there food. Maybe i should have expanded the budget if you are on a budget. Regular rooms seem alot better now..
Stayed 2 nights in Jan 2020
Response from sc on Jan 31, 2020
Panviman Chiangmai Spa Resort would like to thank you for your comments. We look forward to have the opportunity to be of service to you again in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from SC on Jan 27, 2020
Panviman Chiangmai Spa Resort would like to thank you for your comments. We look forward to have the opportunity to be of service to you again in the near future.

10/10 Excellent

Kritsana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Panviman Chiang Mai Spa Resort is a mountain resort in the Mae Rim valley, actually in Pong Yang sub-district, 30 km. from downtown Chiang Mai. Everything is perfect. It’s really good atmosphere, surrounding by evergreen and mountain, including artificial water fall, trees, flowers and organic vegetables and a farming community. There are 2 kinds of room, hotel building and separated bungalow for family. All of them are built along the hill. It’s quite high incline. There is electrical shuttle car to service if you need. No elevator in hotel building, not suitable for elder customer.   There are 3 swimming pools including hot Jacuzzi pools with 35 deg C of water temperature. Gym is open-air gym. The equipment is good and varieties. The main restaurant, Panorama, is tasty. Breakfast is very good, tasty. There are a lot of varieties of food.   My room is very large, clean and comfortable, equipped with very large balcony with sitting area. There bathroom is large with separate area for toilet, shower and Jacuzzi. The bathroom wall can be opened to connect with bedroom. Welcome fruit is tasty and fresh. Wifi in room and whole hotel area is good, but a bit slow.   All staff are very kind and helpful.   Recommend for everyone who would like to deep hide away from city.
Stayed 2 nights in Dec 2019
Response from sc on Dec 13, 2019
Kritsana Thank you for choosing to stay with us on your recent trip to Chiangmai. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. We can't wait to be of service to you again in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent..............................................
Stayed 3 nights in Dec 2019
Response from sc on Dec 11, 2019
Thank you for staying at Panviman Chiangmai Spa Resort and we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Chiangmai!.

8/10 Good

Richard M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from sc on Nov 21, 2019
Richard M Thank you for staying at Panviman Chiangmai Spa Resort and we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Chiangmai!.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from sc on Nov 7, 2019
Thank you for staying at Panviman Chiangmai Spa Resort and we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Chiangmai!.

10/10 Excellent

James, Australia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lush and well kept up the property on the side of a mountain with the best pool in Northern Thailand.
Stayed 1 night in Oct 2019
Response from SC on Oct 17, 2019
James Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews especially well kept grounds. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. We look forward to seeing you soon!

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The only fly in the ointment is the hotel charged for a laundry bag. No price list placed in the room and I was not told about the extra charge during my stay.
Stayed 2 nights in Sep 2019
Response from SC on Oct 4, 2019
Thank you for choosing to stay with us on your recent trip to Chiangmai. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. For your information, details of souvenir price etc. is in the closet. We hope will have the opportunity to be of service to you again in the future.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Old hotel with poor management
Check in was terrible! Totally unfriendly and unprofessional. not compare to other 5 star hotels in thailand. Toilet didn’t work! Gym was old and basic. Breakfast was very limited. Electricity went out a couple of times. It is a beautiful scenery but hotel management is very poor. Prices are US and Europe prices but you are in Thailand! I woukd say skip and try another one in the area. Do not be deceived by pictures or previous reviews.
Stayed 1 night in Sep 2019
Response from SC on Sep 25, 2019
I sincerely apologize if you found your stay unsatisfactory; please accept our apologies for you are less than perfect experience. We are constantly evaluating our services and amenities in an effort to provide the best possible stay for each of our guests.Power went off were concerned by the Provincial Electricity Authority however we have 2 generators that can produce the electricity for 500 kva. Our hotel breakfast options may not huge with wide variety like in the big 5 stars hotel in Bangkok or others as we are small 5 stars resort with only 55 rooms, villas & suites so we provide with the good quality options according to our hotel size and guests. Panviman Chiang Mai Spa Resort values our guests above all else, and we are committed to providing a perfect experience. Guest Satisfaction is our highest priority as we have been awarded "Superb" from Hotels.com. Thank you for your time to review we hope can be of service next time.

10/10 Excellent

JoshuaB, Orange County, CA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, loved our room only downfall was I wish the splash pool we had was heated the water was freezing cold and we couldn’t enjoy our amazing view. Terrific staff they were always welcoming and kind. Breakfast buffet was delicious and the cooking class was fun. I would love to come back and stay again someday.
Stayed 3 nights in Sep 2019
Response from SC on Sep 11, 2019
JoshuaB Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. We look forward to seeing you whenever your travel needs bring you back to Chiangmai!.

10/10 Excellent

Aquib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly escape!
Panviman is the perfect mix of escape, relaxation and luxury. High up in the mountains of Chiang Mai, this resort offers breathtaking views, luxurious accommodations and one of the most beautifully designed/situated spas I’ve ever visited. My partner and I felt comfortable and safe moving around the space and were very welcomed by staff. Oh, and the food is great! Try the taro creme brûlée!
Stayed 2 nights in Aug 2019
Response from SC on Aug 7, 2019
Aquib Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. We look forward to seeing you soon!

10/10 Excellent

Jeff, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location and while a little old in places still a beautiful place to stay. Pool area is awesome. Staff all over super attentive. Restaurant and breakfast staff especially nice and genuinely interested in our stay outside the resort with accurate suggestions for things to do on area. Can't recommend highly enough.
Stayed 3 nights in Jun 2019
Response from SC on Jun 10, 2019
Jeff Thank you for your kind review of Panviman Chiangmai Spa Resort. I will share your feedback with our associates they always love to hear about the hotel reviews. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. We can't wait to be of service to you again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from SC on Apr 11, 2019
Thank you for staying at Panviman Chiangmai Spa Resort and we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Chiangmai!.

8/10 Good

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for couples
great location if you have a car to drive around. the front desk often had problem with their English so getting what I wanted most often took 2 phone calls... The room condition was OK, but it appeared the hotel is not getting maintained as it should be. The price for the room was an overcharge at the end of the day for the overall quality of the room. food prices were OK, but the drinks were horrible. $5 USD for 1 small Coke when ordered with room service (included with larger order)
Stayed 2 nights in Feb 2019
Response from SC on Feb 16, 2019
Zoltan Thank you for choosing to stay with us on your recent trip to Chiangmai. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. We hope will have the opportunity to be of service to you again in the future.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, but alcohol too expensive
Very pretty location, but the pool didn't get much sun due to the surrounding trees. The food was good, but the alcohol was much too expensive for Thailand in my opinion. No happy hour either, which doesn't help. If you go, I recommend stopping at 7-eleven to get some drinks.
Stayed 2 nights in Jan 2019
Response from SC on Jan 6, 2019
Matthew Thank you for choosing to stay with us on your recent trip to Chiangmai. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. We can't wait to be of service to you again in the future.

6/10 Okay

Ranchana

Stayed 3 nights in Dec 2018
Response from SC on Jan 3, 2019
Kh.Ranchana Thank you for choosing to stay with us on your recent trip to Chiangmai. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. We can't wait to be of service to you again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were incredible, incredibly peaceful getaway resort. Food and staff were phenominal. We had a room with private pool, which was extremely private and very enjoyable, but i would note the pool is not heated. None of the pools are heated that the resort has. The drive to the top of the mountain was a little rough with steep hills and many quick turns. Overall great getaway place.
Stayed 2 nights in Dec 2018
Response from SC on Dec 24, 2018
Thank you for your kind review of Panviman Chiangmai Spa Resort. I will share your feedback with our associates they always love to hear about the hotel reviews. Our staff works really hard and so it is wonderful to hear a highest score feedback, which is always so rewarding. We look forward to seeing you soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room with excellent service.
Stayed 2 nights in Nov 2018
Response from SC on Dec 3, 2018
Richard Thank you for staying at Panviman Chiangmai Spa Resort and we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Chiangmai!.

8/10 Good

richard

Liked: Cleanliness, staff & service, room comfort
Richard
First room offered was very dark due to being on a lower elevation. The one window looked out onto what was essentially the bottom of a deep rock wall, could hardly see the sky when trying to look upwards. The large balcony was accessed via two wooden doors (no windows) and the view was obscured by trees. The room itself was old fashioned with dark heavy furniture and few lights. We even needed the torch to read some information on aircon etc. We were offered the room above which was identical but lighter being up one floor. The grounds of the hotel are beautiful and very relaxing, great pool area, excellent food. The hotel could benefit from a small shop for general items as there are no shops nearby. Chiang Mai is a one hour drive away. The hotel provides a free (at certain times) bus service.
Stayed 5 nights in Oct 2018
Response from SC on Oct 23, 2018
Richard Thank you for choosing to stay with us on your recent trip to Chiangmai. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. We can't wait to be of service to you again in the future.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from SC on Oct 5, 2018
Amber Thank you for staying at Panviman Chiangmai Spa Resort and we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Chiangmai!.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful grounds
Great resort. Beautiful grounds, could not get enough of it while walking around and enjoying the scenery. Spa is extremely expensive. Pool was a bit chilly, but to be expected in the mountains. Room could have been cleaner- cobwebs and dust all around the room. Other than that, it was pretty clean. Overall I would recommend to anyone.
Stayed 2 nights in Sep 2018
Response from SC on Oct 1, 2018
Thank you for choosing to stay with us on your recent trip to Chiangmai. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. We can't wait to be of service to you again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very outdoorsy and in the middle of the jungle. Incredible views from the hotel and very nice rooms.
Stayed 2 nights in Sep 2018
Response from SC on Sep 14, 2018
Thank you for staying at Panviman Chiangmai Spa Resort and we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Chiangmai!.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from SC on Sep 9, 2018
Thank you for staying at Panviman Chiangmai Spa Resort and we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Chiangmai!.

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A taste of Paradise.
We absolutely loved our stay at Panviman Resort. We booked the pool villa. It was unbelievably relaxing. We are retirees who live in Chiang Mai and we enjoy checking out the local resorts close to Home. This resort is like a theme park! The grounds are huge and beautifully maintained. It’s a peace of paradise. Staff is friendly. And the buffet breakfast was wonderful. Lots of choices. It’s about an hour outside of Chiang Mai up in the mountains so best to have your own transportation. But for a get away it was perfect. The rooms are spacious and the bedding superb. We will be back.
Stayed 2 nights in Aug 2018
Response from SC on Sep 3, 2018
Lynne Thank you for staying at Panviman Chiangmai Spa Resort and we are so happy to hear you enjoyed your stay. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. We look forward to seeing you soon!

8/10 Good

Ammar, Abu Dhabi

Liked: Staff & service, property conditions & facilities, room comfort
Quite and relaxing. Green and cloudy There are bugs and mosquitos
Stayed 2 nights in Aug 2018
Response from SC on Sep 3, 2018
Ammar Thank you for choosing to stay at Panviman Chiangmai Spa Resort. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. We can't wait to be of service to you again in the future.

8/10 Good

MP, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and beautiful view from sky mountain room!
Great stay and I could do excerise by only walk up and down from lobby to my room! The room was really new and well decorated.
Stayed 1 night in Aug 2018
Response from SC on Aug 30, 2018
MP Thank you for staying at Panviman Chiangmai Spa Resort and we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Chiangmai!.

10/10 Excellent

Cindy, San Diego, California, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEAUTIFUL! There are no other words to explain this resort. I highly recommend. We stayed 2 days in the city of Chiang Mai then came 2 nights here to get the full jungle experience. AMAZING RESORT- I recommend to splurge a little more and get the pool or jacuzzi suite. We had 3 rooms- pool, jacuzzi and a regular high mountain view. They were amazing.
Stayed 2 nights in Aug 2018
Response from SC on Aug 23, 2018
Cindy Thank you for staying at Panviman Chiangmai Spa Resort and we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Chiangmai!.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
The hotel is set in a beautiful area.
It is a pity the hotel is poorly maintain and the management is very weak. So many inconsistency. I will not return to this resort.
Stayed 2 nights in Aug 2018
Response from SC on Aug 22, 2018
Thank you for staying with us at the Panviman Chiangmai Spa Resort and for the feedback about your stay. We are always trying to improve and value all comments. Kindly call us and let us know what detail was on your subjective reviews, would be appreciated.

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, service and food is great.
My stay was excellent! I loved loved this hotel. One problem is that this hotel is far from the city. the hotel only offers on free shuttle in the morning and one free shuttle in the evening (limited space available & must reserve it in advance)
Stayed 2 nights in Aug 2018
Response from SC on Aug 19, 2018
Raquel Thank you very much for your kind review of our hotel with excellent! I will share your feedback with our associates they always love to hear about the hotel reviews. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. We look forward to seeing you soon!

10/10 Excellent

Alison, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is amazing. Beautiful views. Lovely architecture and surrounding nature. Very friendly staff. We loved the breakfast and had some very atmospheric dinners with nice music and great scenery to enjoy. Wonderful pool. Loved everything about this place! Before I came, I read many reviews on trip advisor. Some of the reviews remarked that the place was old and rundown. The only evidence I saw of this were the lobby floors were a little worn. But this in no way impacted our stay and the building was still extremely charming and attractive all round.
Stayed 4 nights in Jul 2018
Response from SC on Jul 21, 2018
Dear Alison Thank you for staying at Panviman Chiangmai Spa Resort and we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Chiangmai!.

8/10 Good

evelyn, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in the hills
Never underestimate the therapeutic value of bumbling around doing nothing at all in this tranquil resort. However, Spa is not up to what i would have expected and rather pricy for the mediocre service from staff
Stayed 5 nights in Jun 2018
Response from SC on Jun 30, 2018
Thank you for staying with us at the Panviman Chiangmai Spa Resort and for the feedback about your stay. We are always trying to improve and value all comments. We also have the variety of activities both indoor and outdoor with complimentary. We look forward to seeing you in the near future.

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise!!! Panviman is beautiful!!! The staff is amazing!! The facility is perfectly placed for solitude and reflection.
Stayed 3 nights in May 2018
Response from SC on Jun 21, 2018
Thank you for your comments. I will share with my team and look forward to welcome you in the future.

10/10 Excellent

Lesley Kolaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING .LOVELY HOTEL .LOVELY STAFF . GREAT ACCOMODATION
Stayed 8 nights in Apr 2018
Response from SC on Jun 21, 2018
Thank you for your fantastic comments. I will share with my team and look forward to welcome you in the future.

10/10 Excellent

Julie, San Diego, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great retreat out in the jungle
We were warmly greeted and treated very well. Everyone was amazing and very friendly. I only wished we could have stayed longer. Next time we come out we plan to only make our stay at the Panviman Resort & Spa.
Stayed 1 night in May 2018
Response from Bob de Jong, on May 29, 2018
Dear Julie, Thank you for taking the time to review our property. I will share your experience with our team. It was a real pleasure having you as our guests. We look forward to welcome you back at Panviman Chiang Mai Spa Resort. With kind regards, Bob de Jong, General Manager, Panviman Chiang Mai Spa Resort.

2/10 Terrible

Clint

Disliked: Staff & service
Disgusting treatment and staff were inappropriate
Well it was a beautiful property but with a do not disturb sign on my door, a staff walked right in to my room with out knocking while I was a sleep , then they can in to my room again with a do not disturb on my door to do a turn down service when I didn’t want that. I then get a phone call regarding a noise complaint and they wake me up out of a dead sleep and I couldn’t get back to bed as I was just working out my jet leg. I missed my elephant tour in the morning due to that. They tried to offer me a ride to my next resort and I already had a free ride to downtown through theirs free shuttle which was a 5 min taxi to my next hotel. They then tried to cover $15 dollars in food which is way less than a $40 dollar private ride they offered. The staff were rude and constantly giving attitude. They then tried to offer me 2 free nights if I ever came back (why would I stay there again? I told them to refund my two nights stay instead and left my email and it’s been one week and no manager has replaced my money or acknowledged my request. I have spoke to my lawyer regarding then entering my room while sleeping with a do not disturb and it is in fact an invasion of privacy and unlawful entry. If they were smart they should be emailing or I will be moving forward with a small claims law suit.
Response from SC on Jun 21, 2018
Thank you for staying with us at the Panviman Chiangmai Spa Resort and for the feedback about your stay. We are always trying to improve and value all comments. We are looking into the issues that you encountered to ensure that it will not be an issue for others going forward.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are smaller than in pictures. Service is excellent and very accommodating.
Response from Bob de Jong, on Apr 19, 2018
Dear Regina, Thank you for taking the time to review our property. I will share your experience with our team. It was a real pleasure having you as our guests. We look forward to welcome you back at Panviman Chiang Mai Spa Resort. With kind regards, Bob de Jong, General Manager, Panviman Chiang Mai Spa Resort.