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Hyatt Place Chicago/Downtown - The Loop

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In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of Hyatt Place Chicago/Downtown - The Loop

Hyatt Place Chicago/Downtown - The Loop

3 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
28 North Franklin Street, Chicago, IL, 60606

Explore the area

  • Popular LocationWillis Tower5 min walk
  • Popular LocationMillennium Park12 min walk
  • Popular LocationGrant Park12 min walk
  • AirportChicago, IL (MDW-Midway Intl.)15 min drive

Choose dates to view prices

About this area

Chicago

Hyatt Place Chicago/Downtown - The Loop is located in The Loop, a neighborhood in Chicago, and is in the city center and near a metro station. Cadillac Palace Theatre and Chicago Cultural Center are cultural highlights, and travelers looking to shop may want to visit State Street and Michigan Avenue. Looking to enjoy an event or a game while in town? See what's happening at UIC Pavilion or Soldier Field. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Willis Tower - 5 min walk
  • Chicago Riverwalk - 6 min walk
  • Millennium Park - 12 min walk
  • Grant Park - 12 min walk
  • Art Institute of Chicago - 15 min walk

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 11 min walk
  • Chicago Midway Airport (MDW) - 15 min drive

Restaurants

  • Corner Bakery Cafe — 2 min walk
  • Hannah's Bretzel — 2 min walk
  • Tradition Bar & Grille — 3 min walk
  • Lloyd's Chicago — 3 min walk
  • Siam Rice — 3 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

3-star Chicago hotel in The Loop with restaurant
A restaurant, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 206 soundproofed rooms feature free WiFi and MP3 docks. For a bit of entertainment, TVs come with digital channels, and guests can also appreciate conveniences like sofa beds and refrigerators.
Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. Digital television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Heating

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch TV
  • Cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from August 20 2021 to August 20 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered self parking fee: USD 39 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 566 out of 995 reviews
5 - Excellent 57%
Rating 4 - Good. 267 out of 995 reviews
4 - Good 27%
Rating 3 - Okay. 73 out of 995 reviews
3 - Okay 7%
Rating 2 - Poor. 49 out of 995 reviews
2 - Poor 5%
Rating 1 - Terrible. 40 out of 995 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities
Write a review

3/5 Okay

Traveled with family
Liked: Staff & service, property conditions & facilities
There was mold in the shower
Stayed 2 nights in Aug 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No ACE and the refrigerator was not working
Stayed 1 night in Aug 2021

2/5 Poor

Traveled with pets, Traveled with family
Disliked: Cleanliness
super noisy room - I could hear the TV and baby crying for room next door - bearly slept -
Stayed 2 nights in Aug 2021

3/5 Okay

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall, "okay" property for a quick business stay. Called ahead to communicate late arrival; however, when arriving I was told my room was taken out for maintenance needs and there were no other rooms available due to festival in town. Took 25 minutes for staff to acknowledge room was in fact available, though when getting to room, found the bathroom door to be broken. Staff polite, rooms mgmt & communication not great.
Stayed 1 night in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very spacious rooms.
Stayed 3 nights in Jul 2021