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AluaSun Lago Park

Photo gallery for AluaSun Lago Park

Restaurant
Terrace/patio
Exterior
Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets

Overview of AluaSun Lago Park

AluaSun Lago Park

3.0 star property
7.2 out of 10 Good
7.2/10 Good

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
Map
Calle Alisos s/n, Cala'n Bosch, Ciutadella de Menorca, Menorca, 7769

Explore the area

  • Popular LocationAquarock Waterpark5 min walk
  • Popular LocationCala Bosch6 min walk
  • Popular LocationCap d'Artrutx Lighthouse15 min walk
  • AirportMahon (MAH-Minorca)54 min drive

Room options

About this area

Ciutadella de Menorca

Located in Ciutadella de Menorca, AluaSun Lago Park is near the beach. Cap d'Artrutx Lighthouse and Torre des Castellar are local landmarks, and the area's natural beauty can be seen at Cala Bosch and Playa de Son Xoriguer. Traveling with kids? Consider BIGFOOT Andorra Menorca and Aquarock Waterpark. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Aquarock Waterpark - 5 min walk
  • Cala Bosch - 6 min walk
  • BIGFOOT Andorra Menorca - 7 min walk
  • Cap d'Artrutx Lighthouse - 15 min walk
  • Surf And Sail Menorca - 17 min walk

Getting around

  • Mahon (MAH-Minorca) - 54 min drive

Restaurants

  • Tot Bo - 11 min drive
  • Fang I Aram - 13 min drive
  • Aquarium - 2 min walk
  • Bar Oar - 11 min drive
  • Nueva era menorca - 12 min drive

About this property

AluaSun Lago Park

3-star aparthotel near the beach
At AluaSun Lago Park, hit the nearby beach, dine onsite at Restaurante, or enjoy a drink at one of the aparthotel's 2 poolside bars. Each apartment provides a plasma TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and an electric kettle, and other amenities include free WiFi and a furnished balcony.
AluaSun Lago Park offers 200 accommodations with hair dryers and blackout drapes/curtains. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with satellite channels. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • 2 outdoor pools
  • Pool loungers
  • Pool umbrellas

Internet

  • Free WiFi

Parking and transportation

  • Free offsite parking within 328 feet
  • Street parking available
  • Area shuttle (surcharge)

Family friendly

  • Children's pool
  • Free children's club
  • Playground

Restaurants on site

  • Restaurante
  • The Tropic Bar

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • 2 poolside bars
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Plasma TV with satellite channels

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the sea

Things to do

  • Children's pool on site
  • Free bicycle rentals on site
  • Free children's club on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Security system
  • Smoke detector
  • Window guards

General

  • 15 buildings
  • 2 floors
  • 200 rooms
  • Built in 1998
  • Free bicycle rentals
  • Garden
  • Local artist showcase
  • Null
  • Null
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  • Water-efficient toilets

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Property Registration Number APM1652 and APM1526, APM1652 and APM1526, APM1652 and APM1526, APM1652 and APM1526

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Apartamentos Roc Lago Park
Apartamentos Roc Lago Park Apartment
Apartamentos Roc Lago Park Apartment Ciudadela de Menorca
Apartamentos Roc Lago Park Ciudadela de Menorca
Apartamentos Roc Lago Park Apartment Ciutadella de Menorca
Apartamentos Roc Lago Park Ciutadella de Menorca
Alua Sun Lago Park
Apartamentos Roc Lago Park
AluaSun Lago Park Aparthotel
AluaSun Lago Park Ciutadella de Menorca
AluaSun Lago Park Aparthotel Ciutadella de Menorca

Frequently asked questions

Does AluaSun Lago Park have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at AluaSun Lago Park?

As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at AluaSun Lago Park on Jun 26, 2023 start from $126.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is AluaSun Lago Park pet-friendly?

No, only service animals are welcome at the property.

How much is parking at AluaSun Lago Park?

There is free parking nearby.

What time is check-in at AluaSun Lago Park?

Check-in is from 2:00 PM - midnight.

What time is check-out at AluaSun Lago Park?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is AluaSun Lago Park located?

This family-friendly Ciutadella de Menorca aparthotel is located by the sea, within a 10-minute walk of Aquarock Waterpark, BIGFOOT Andorra Menorca, and Cala Bosch. Playa de Son Xoriguer and Cap d'Artrutx Lighthouse are also within 1 mi (2 km).

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 123 reviews" "
" "10 - Excellent 21%
Rating 8 - Good. 47 out of 123 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 30 out of 123 reviews" "
" "6 - Okay 24%
Rating 4 - Poor. 15 out of 123 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 5 out of 123 reviews" "
" "2 - Terrible 4%

7.1/10

Cleanliness

7.7/10

Staff & service

8.5/10

Amenities

6.5/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrik

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities
Everthing was great, the staff, the pool,but the tv was old with no English channels.
Stayed 7 nights in Sep 2019

8/10 Good

Simon

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2019

2/10 Terrible

Fallon R.

Basic
Felt damp inside Bathroom was always wet after shower ventilation didn't work Kitchen area needs updating rusty fridge draws weren't fitted properly Overall think the property needs updating as the location & housekeeping staff were fantastic Also the 2 pools were great too!
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable
Spotlessly clean, recently redurbished apart from the kitchen which let it down slightly. Excellent value for a last minute booking.
Stayed 1 night in Oct 2018

4/10 Poor

Emma, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service
Bad communication from staff members , fridge not working . Front door didn’t lock. I already put in a complaint to Expedia . I am not one to ever complain but we were not happy with our stay at we asked to change rooms they didn’t change our room so we shortened our stay and booked early flight and when we refused to pay they called the police and told us if we don’t pay we will Be put in a “dungeon”
Stayed 6 nights in Sep 2018

6/10 Okay

Elizabeth, Hampshire, UK

Liked: Cleanliness, staff & service
Great Location and clean although a few issues
The location of this hotel is fantastic, right on the Marina with all its shops and restaurants and a 5 min walk to the beach. The staff at the hotel - reception, maids, maintenance were all lovely and helpful during our stay. Unfortunately, we were given a 1 bed apt even though we booked a 2 bed. As an apology we were given a free meal that night in their buffet restaurant. However it took 2 days to move us to a 2 bed apt. We therefore spent day 3 of our holiday packing and waiting around for our new room to become available which was disappointing. The new apt was lovely although we were disappointed that only 1 bedroom had air con. When we originally booked, we believed that there would be air con in both bedrooms. There was air con in the lounge area so we kept the bedroom door open at night in order to try and benefit from some of the cooling. Unfortunately this air con unit caused us problems throughout our stay and we have to have maintenance out several times. It continually dripped water onto the floor so in the end we had to use saucepans for the rest of our stay to collect the water so that we didn't slip on a wet floor. Then, this unit stopped cooling so again we had to have maintenance out to mend it. Secondly, we were kept awake at night by the people upstairs continually scraping chairs/tables/beds along their floor - they didn't seem to sleep! Finally, during a thunderstorm in the night, rain came in through the ceiling onto my daughter's bed - not great!
Stayed 9 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family hotel - great location.
We stayed in a lovely two bed apartment - very spacious and of good sized. The kitchen area was adequate with basic kitchen stuff (one frying pan, one pot, one knife). However, we managed to cook breakfast and a couple of meals. The hotel has two pools - one very busy with lots of activities and the other one quieter. Sunbeds were not a problem around the quieter pool (we went middle two weeks in July - but think that this might change the next few weeks - the other pool always was busy). Sunbeds were the basic plastic white ones - so not very comfy - but again, okay for short periods. We stayed at the quiet pool most days, but did venture to the busier pool to take part in the water polo. The entertainment staff were good at getting everyone involved. We didn't eat in the restaurant, as there are so many lovely restaurants in the marina to choose from. We found the bar drinks expensive compared to the local bars, so we didn't drink here either. The hotel do run a happy hour (4-5pm) but this only included beer and soft drinks!). The resort is lovely - a choice of good beaches within a 5-15 min walk depending on which one you choose. We also got the bus in to Ciutadella one evening for a change of scenery. fyi- as we booked through Hotels.com we were not entitled to the free entry to the water park next door - our two older teenagers did go and were not overly impressed, so we didn't feel like we were missing out anyway. Overall a great hotel and we hope to return.
Stayed 14 nights in Jul 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Disappointing stay
Stayed here last year and loved the location so booked for another week this year. This time however ended up in Roc Lago Park 2 which is across the main road into Cala n Bosch and a 10 minute walk from the reception and resort. These apartments were inferior to the ones in the main block - broken locks in doors, old rusty looking bathroom, marked floors, broken plugs - the list is endless. Asked to move but was told they were full. Most disappointing for us was the distance from the restaurants/marina area as we have a disabled son and chose this property purely on its close proximity to everything the resort has to offer. So beware when booking - you may end up in the older more run down Roc Lago Park 2. Wouldn't return here when there are lots of nicer apartments in this area.
Stayed 7 nights in Jun 2017

6/10 Okay

Jane, London

Disliked: Property conditions & facilities
It could do with some more staff
Their systems had been for a few days when we arrived and recently back so the person in reception did not have much time for us. We requested an item that never arrived even though we did asked 3 times. The fridge was so noisy that it was hard to go to sleep in the living area by kitchenette. The mattresses felt new, of memory foam so comfortable but too warm. One of the beds was too noisy when turning round. There was hardly any kitchen utensils and the kettle needs replacing as a bit of a safety hazard. Every time we passed by reception it was too busy so we did not report the kettle or ask for another. The place was clean enough but sometimes the cleaners just popped in to drop new towels and empty the bins, did get the impression that they were overworked and working too long hours perhaps. Most staff were very pleasant.
Stayed 10 nights in May 2017