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Overview of Red Roof Inn Cleveland - Mentor/ Willoughby

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In-room safe, desk, blackout drapes, free WiFi
In-room safe, desk, blackout drapes, free WiFi
In-room safe, desk, blackout drapes, free WiFi
In-room safe, desk, blackout drapes, free WiFi

Red Roof Inn Cleveland - Mentor/ Willoughby

2 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationPenitentiary Glen Wildlife Center6 min drive
    Popular LocationJames Garfield National Historic Site7 min drive
    Popular LocationIndian Museum of Lake County8 min drive
    AirportCleveland, OH (CLE-Hopkins Intl.)38 min drive

Choose dates to view prices

About this area

Willoughby

Located in Willoughby, Red Roof Inn Cleveland - Mentor/ Willoughby is in the city center. Lake Metroparks Farmpark is a notable landmark, and the area's natural beauty can be seen at Mentor Lagoons Nature Preserve and North Chagrin Reservation. Looking to enjoy an event or a game? See what's going on at Classic Park or Mentor Civic Arena. Guests love the hotel's quiet location.
Popular Location

What's nearby

  • Penitentiary Glen Wildlife Center - 6 min drive
  • James Garfield National Historic Site - 7 min drive
  • Indian Museum of Lake County - 8 min drive
  • Classic Park - 11 min drive
  • The Holden Arboretum - 14 min drive

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • Calavitta's Pizza Time — 20 min walk
  • Max & Erma's — 4 min drive
  • Kleifeld's Restaurant — 5 min drive
  • Pranzo — 5 min drive
  • Skye Bistro — 5 min drive

About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Hotel in Willoughby with free parking
This smoke-free hotel features a 24-hour front desk, ATM/banking services, and free self parking. WiFi in public areas is free. All 108 rooms offer free WiFi, flat-screen TVs with cable channels, and free long-distance calls. Free local calls, laptop-compatible safes, and desks are among the other amenities that guests will find. Housekeeping is available once per stay.
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided once per stay.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Red Roof - RediClean
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Conveniences

  • ATM/banking services
  • No elevators

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 1:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
1 per room (up to 80 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 246 out of 984 reviews
5 - Excellent 25%
Rating 4 - Good. 399 out of 984 reviews
4 - Good 41%
Rating 3 - Okay. 214 out of 984 reviews
3 - Okay 22%
Rating 2 - Poor. 79 out of 984 reviews
2 - Poor 8%
Rating 1 - Terrible. 46 out of 984 reviews
1 - Terrible 5%

3.8/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Served our purpose for the two days and price good. Room very small no rug except under the bed. Mattress and shower good! Felt like I got what we paid for! Also we cleaned before we brought anything in! Could have been a COVID reaction though!
Stayed 2 nights in May 2021

5/5 Excellent

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Standard room do not include microwave or mini fride
Stayed 1 night in Apr 2021

4/5 Good

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
No
Stayed 2 nights in Apr 2021

4/5 Good

Traveled with family and small children, Traveled with family
Disliked: Amenities
Therenis no onsite laundry
Stayed 1 night in Apr 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like stale cigarette smoke, despite no-smoking signs in the room and hotel.
Stayed 1 night in Apr 2021