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Sonesta ES Suites Cleveland Westlake

Photo gallery for Sonesta ES Suites Cleveland Westlake

Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
50-inch Smart TV with cable channels, TV
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Overview of Sonesta ES Suites Cleveland Westlake

Sonesta ES Suites Cleveland Westlake

3.0 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Free airport shuttle
Map
30100 Clemens Rd, Westlake, OH, 44145

Explore the area

  • Popular LocationCrocker Park16 min walk
  • Popular LocationLake Erie Nature & Science Center4 min drive
  • Popular LocationHuntington Beach9 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)24 min drive

Room options

About this area

Westlake

Sonesta ES Suites Cleveland Westlake is located in Westlake. John Christ Winery and Klingshirn Winery are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Crocker Park and Westfield Great Northern Mall. Bay Lanes Bowling and Mulligan's Family Fun are also worth visiting. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Crocker Park - 16 min walk
  • Lake Erie Nature & Science Center - 4 min drive
  • Miller Nature Preserve - 7 min drive
  • John Christ Winery - 8 min drive
  • Huntington Beach - 9 min drive

Getting around

  • Elyria Station - 17 min drive
  • Cleveland Hopkins International Airport (CLE) - 24 min drive

Restaurants

  • Arashi Japan - 17 min walk
  • Bonefish Grill - 17 min walk
  • Cafe Tandoor - 17 min walk
  • The Yard House - 18 min walk
  • Hyde Park Prime Steakhouse - 19 min walk

About this property

Sonesta ES Suites Cleveland Westlake

3-star hotel
Take advantage of free continental breakfast, a free roundtrip airport shuttle, and a terrace at Sonesta ES Suites Cleveland Westlake. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a firepit and a garden.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, free newspapers, and an elevator
  • Coworking spaces, concierge services, and a front desk safe
  • Guest reviews say great things about the family-friendly amenities
Room features
All 104 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews say good things about the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Pillowtop mattresses, sofa beds, and free cribs/infant beds
  • Free toiletries and hair dryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, kitchens, and refrigerators

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Safety measures

Gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free roundtrip airport shuttle from 7:00 AM - 11:00 PM
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Kitchen
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (weekly)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (500 square feet)
  • Coworking space
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Double sofa bed
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch Smart TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 30 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 30 to September 05

Property is also known as

Residence Inn Cleveland Hotel Westlake
Sonesta ES Suites Cleveland
Residence Inn Westlake
Residence Inn Westlake Cleveland
Westlake Residence Inn
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn By Marriott Cleveland Westlake Ohio
Residence Inn Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Hotel
Residence Inn By Marriott Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake

Frequently asked questions

Does Sonesta ES Suites Cleveland Westlake have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Sonesta ES Suites Cleveland Westlake?

As of Dec 10, 2022, prices found for a 1-night stay for 2 adults at Sonesta ES Suites Cleveland Westlake on Dec 11, 2022 start from $84.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sonesta ES Suites Cleveland Westlake pet-friendly?

Yes, Sonesta ES Suites Cleveland Westlake allows pets (limit 2 per room) with a maximum weight of up to 30 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much is parking at Sonesta ES Suites Cleveland Westlake?

Self parking is free at this property.

What time is check-in at Sonesta ES Suites Cleveland Westlake?

Check-in is from 4 PM - anytime. Late check-in is available during limited hours.

What time is check-out at Sonesta ES Suites Cleveland Westlake?

Check-out is at 11:00 AM.

Does Sonesta ES Suites Cleveland Westlake provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–11:00 PM on request.

Where is Sonesta ES Suites Cleveland Westlake located?

Situated in Westlake, this hotel is 0.8 mi (1.3 km) from Crocker Park and within 3 mi (5 km) of Lake Erie and Lake Erie Nature & Science Center. St John West Shore Family Health and Huntington Beach are also within 3 mi (5 km).

Overall score and ratings

8.0

Very Good

Rating 10 - Excellent. 477 out of 1000 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 280 out of 1000 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 115 out of 1000 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 52 out of 1000 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 76 out of 1000 reviews" "
" "2 - Terrible 8%

8.2/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

8.1/10

Property conditions & facilities

7.2/10

Eco-friendliness

2/10 Terrible

Ociea
Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting. The carpet had stains on it, the bed was not made and there were bugs in the cabinets.

8/10 Good

Timothy
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very freindly and helpful. Room was pleasant but pillows hadnt had pillow cases put on them. Breakfast is very limited.
Stayed 1 night in Nov 2022

8/10 Good

James
Traveled with partner
Liked: Cleanliness, staff & service, amenities
Missing stuff in the room.
Stayed 1 night in Oct 2022

8/10 Good

Kerry
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one quick night and did not use any amenities.it was great and we would have loved to stay longer. The only “complaint” -the check-in process is way too long. I stood in the lobby for 45 minutes waiting (only two parties ahead of me) to check-in. It then took 25 minutes for me to check-in. It was frustrating. No one ahead of me had issues. I did not have issues. We all had reservations in advance and were able to provide ID and a credit card for incidentals. There did not appear to be any issues with the parties ahead of me. I was only staying one night. But that time wasted was extremely frustrating. If this is a system issue it needs to be corrected. If this is a personnel issue, then this particular agent needs re-training. She was however very friendly.
Stayed 1 night in Oct 2022

2/10 Terrible

Michael
Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance staff would either knock and quickly try to enter room or not even knock at all. If I hadn’t had the inside lock engaged, I would have been walked in on twice, once at 10 PM. Cigarette burns through out the room. WiFi was down all week. TV did not work.
Stayed 4 nights in Oct 2022

10/10 Excellent

robert
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for what we got.
Stayed 2 nights in Oct 2022

6/10 Okay

Leona, fountain valley
Traveled with family
Disliked: Amenities
Room not updated. Shower curtain missing, short supply on pillows & bed sheets, hair conditioner container empty. Not too happy with the whole experience
Stayed 1 night in Oct 2022

4/10 Poor

Patricia
Traveled with family
Disliked: Property conditions & facilities
Beds were ok but uneven. When you came in hard to push open the door very small and tight spacing. This is a very tiny hotel room. Bathroom is so small you can hardly get in and shut the door. Tv was tiny no internet Will never return. Place is old needs updated and redone! Also not a great neighborhood Staff was friendly and nice five stars to them
Stayed 1 night in Oct 2022

6/10 Okay

Peter
Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Have stayed here a number of times over the past 25 years and while they have done some modernization and updating, the place is tired and worn.
Stayed 4 nights in Sep 2022

6/10 Okay

Lauren
Traveled with group
Liked: Staff & service