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Sonesta ES Suites Cleveland Westlake

3.0 star property
Colonial hotel with a 24-hour fitness center and a seasonal outdoor pool

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Sonesta ES Suites Cleveland Westlake

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Studio Suite, 2 Queen Beds, Fireplace | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Room amenity

Reviews

7.6

Good

Popular amenities

  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly
  • Gym
    GymGym
  • Parking included
    Parking includedParking included
  • Kitchen
    KitchenKitchen
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
30100 Clemens Rd, Westlake, OH, 44145
  • Popular LocationCrocker Park17 min walk
  • Popular LocationLake Erie Nature & Science Center4 min drive
  • Popular LocationHuntington Beach9 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)21 min drive
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About the neighborhood

Westlake

Sonesta ES Suites Cleveland Westlake is located in Westlake. John Christ Winery and Klingshirn Winery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Cleveland Metroparks Zoo and Bay Lanes Bowling. Swings-N-Things and Mulligan's Family Fun are also worth visiting. Snorkeling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby.
Visit our Westlake travel guideOpens in a new window

What's nearby

  • Crocker Park - 17 min walk
  • Lake Erie Nature & Science Center - 4 min drive
  • Huntington Beach - 9 min drive
  • Rocky River - 12 min drive
  • I-X Center - 19 min drive

Getting around

  • Elyria Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 22 min drive

Restaurants

  • ‪Crocker Park - ‬2 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Condado Tacos - ‬3 min drive
  • ‪The Cheesecake Factory - ‬19 min walk

About this property

Sonesta ES Suites Cleveland Westlake

Property highlights
You can look forward to a terrace, a firepit, and a garden at Sonesta ES Suites Cleveland Westlake. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with laundry facilities and a 24-hour gym.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, barbecue grills, and outdoor furniture
  • Smoke-free premises, tour/ticket assistance, and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All 104 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Pillowtop mattresses, sofa beds, and free cribs/infant beds
  • Free toiletries and hair dryers
  • Smart TVs with cable channels
  • Wardrobes/closets, kitchens, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 14 buildings
  • 2 floors
  • Built in 1988
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 30 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 30 to September 05

Property is also known as

Residence Inn Cleveland Hotel Westlake
Sonesta ES Suites Cleveland
Residence Inn Westlake
Residence Inn Westlake Cleveland
Westlake Residence Inn
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn By Marriott Cleveland Westlake Ohio
Residence Inn Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Hotel
Residence Inn By Marriott Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake

Frequently asked questions

Does Sonesta ES Suites Cleveland Westlake have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Sonesta ES Suites Cleveland Westlake?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Sonesta ES Suites Cleveland Westlake on Jul 28, 2024 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sonesta ES Suites Cleveland Westlake pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 30 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Sonesta ES Suites Cleveland Westlake?

Self parking is free at this property.

What time is check-in at Sonesta ES Suites Cleveland Westlake?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Sonesta ES Suites Cleveland Westlake?

Check-out is at 11:00 AM.

Where is Sonesta ES Suites Cleveland Westlake located?

Situated in Westlake, this hotel is 0.9 mi (1.4 km) from Crocker Park and within 3 mi (5 km) of Lake Erie and Huntington Reservation. Lake Erie Nature & Science Center and Huntington Beach are also within 3 mi (5 km).

Sonesta ES Suites Cleveland Westlake Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 403 out of 1001 reviews" "
Rating 8 - Good. 261 out of 1001 reviews" "
Rating 6 - Okay. 153 out of 1001 reviews" "
Rating 4 - Poor. 75 out of 1001 reviews" "
Rating 2 - Terrible. 109 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

KELLEEN

Traveled with family
We booked this Suite 3 weeks in advance when we arrived from California we were told we could not check in until 4 PM, we came back at 4 PM and there was a big sign taped to the door saying due to a discrepancy. The lobby is shut down and please call this number… called the number for two hours straight there was no answer whatsoever This is one of the most unprofessional establishments I’ve ever dealt with in my life
Stayed 4 nights in Jul 2024

6/10 Okay

Joe

Stayed 4 nights in Jul 2024

6/10 Okay

Todd

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
Stayed 3 nights in May 2024

10/10 Excellent

Isa

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A1 service the assistant general manager Ameer was very helpful
Stayed 2 nights in Jun 2024

8/10 Good

Joanne

Liked: Cleanliness
Stayed 4 nights in Jun 2024

2/10 Terrible

Jenny

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights. The amenities described in the listing were not accurate at all. The kitchen was not well equipped it had 2 plates and 2 coffee cups, the caulking around the tub looked like they were trying to cover up mold or mildew, the shampoo conditioner and shower gel dispensers were empty and they left 3 little tiny bottles on the counter, there was only half a roll of TP and no backup roll, the air was not working properly it never got below 77 and the fan ran all night long so I called the front desk and told them they said they would let maintenance know but no one ever came. The area is not well maintained at all. I will not be coming back
Stayed 2 nights in Jun 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Jun 2024

10/10 Excellent

Damiana

Stayed 1 night in Jun 2024

2/10 Terrible

Montana

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My shower didn’t work there was holes in the curtains and the jacuzzi was not working.
Stayed 1 night in Jun 2024

6/10 Okay

Michelle

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I expected better quality and security from a Sonder property. We had a near break-in at 12:18 am. Luckily, we had the top lock on. We called the front desk immediately and they told us it was security checking rooms!! But that didn't make sense because we had the lights and TV on! We didn't sleep that night, and when we talked to the front desk in the morning, we expected them to comp our stay after a horrible experience. Instead, they shrugged it off as if it were an accident. At a glance, the room seemed okay, but then we realized the dishes and pans were worn out and not clean. We had no garbage cans, two broken toasters, one coffee cup, and no coffee maker to be found.
Stayed 3 nights in May 2024

2/10 Terrible

Zahi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs on the bed
Stayed 1 night in May 2024

6/10 Okay

Maureen

Disliked: Cleanliness, property conditions & facilities
We specifically wanted an extended stay unit and access to a pool. Pool was empty of water and no hot tub available for use. There were four of us parents and adult chilren celebrating a college graduation. There were not enough forks, spoons, plates, glasses, cups or bowls for meals. The kitchen and living room/ bedroom area was attractive. The carpeting was quite stained and the bathroom was quite dated. Next time i’ll book a better extended stay.
Stayed 4 nights in May 2024

10/10 Excellent

Drondric

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was initially impressed with enthusiasm, communication skills, and professional demeanor when I arrived to retrieve my reservation I am delighted to be writing this whoever that young man was the representative Front desk worker was I watch him handle a angry customer on the phone also check me and my family in and handle the 3 guest behind me you can tell that he is very reliable, dedicated, and eternally upbeat. His ability to calm angry or frustrated customers is unparalleled, and it is because of his excellence in this area that I repeatedly return to this hotel we need more people like him Without a doubt, I confidently recommend Sonesta es suits to all
Stayed 2 nights in May 2024

10/10 Excellent

Pablo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love them 😍 there the best hotel in the world clean kid friendly great 👍 staff they really make it feel like home I love this hotel and there worker I say book with them you will never go no where else

10/10 Excellent

Roseane, FORT LAUDERDALE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Nice staff. Close to shopping area and dining. Very convenient.
Stayed 3 nights in May 2024

6/10 Okay

Robyn

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Lenel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly! Rooms are nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Jean

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Apr 2024

4/10 Poor

rachael

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area and the size of the rooms were great, the room however seemed it hadn’t been dusted in years. The vents(bathroom) were so thick with dust and the lathe walls were gross- hair,dust and boogers. The carpet is stained everywhere and the place smelled like pee. The price def reflects the condition of this property.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Showers need cleaned but loved my stay
Cute room. Door was hard to open. Closet door was broken. No extra sheets, blankets, or pillows for pull out bed. Shower was not clean. The shower was out of body wash, shampoo, & conditioner. There was an old bar of soap open sitting on top of the shampoo holder. There was lots of old soap gunk on all of the holders. Other than those things it was nice & the office personal were great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing price for the property!!
Stayed 1 night in Apr 2024

10/10 Excellent

Antteyonna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay for my daughter and I. The room i originally booked had some issues the wonderful lady working at the front desk upgraded my room and let me say it was one Amazing upgraded I loved my suite. We enjoyed everybit will be returning
Stayed 2 nights in Apr 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0