Exterior

Reviews of Fairfield Inn & Suites by Marriott Jackson Clinton

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 764 reviews" "
Rating 8 - Good. 156 out of 764 reviews" "
Rating 6 - Okay. 47 out of 764 reviews" "
Rating 4 - Poor. 37 out of 764 reviews" "
Rating 2 - Terrible. 30 out of 764 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable
Stayed 1 night in Apr 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from ER on Apr 30, 2024
Thanks1

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff helpful and friendly. Room was clean and comfortable. My only negative was that there weren’t any cleaning wipes in the fitness center to wipe equipment off.
Stayed 2 nights in Apr 2024
Response from ER on Apr 24, 2024
Thanks for staying for us!

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Er on Apr 24, 2024
Thanks!

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Very clean and very nice staff
Stayed 1 night in Apr 2024
Response from ER on Apr 24, 2024
Thanks for letting us know!

8/10 Good

Trineice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
If you actually use the refrigerator in your room, don't book at Fairfield hotels. All of their rooms have energy-saving refrigerators which turn off every two hours. You must press the 'On' button inside of the refrigerator to turn it back on. It will automatically turn off again in two hours. Ridiculousness. Every other aspect of my stay was nice.

10/10 Excellent

Randy, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and experience.
Stayed 1 night in Apr 2024
Response from K.B. on Apr 9, 2024
Thank you for choosing to stay with us. Please come again.

10/10 Excellent

Nakeshia

Stayed 1 night in Apr 2024
Response from ER on Apr 30, 2024
Thanks for stopping by.

10/10 Excellent

TC, Saint Johns

Liked: Cleanliness, staff & service, property conditions & facilities
Check in desk could not have been nicer, she was a delight!!
Stayed 1 night in Apr 2024
Response from K.B. on Apr 9, 2024
Thank you for choosing to stay with us. Please come again.

8/10 Good

sheena

Stayed 1 night in Apr 2024
Response from Er on Apr 24, 2024
Thanks for staying with us!

10/10 Excellent

Fallon

Liked: Cleanliness, staff & service, amenities
Property looks good but once I got in my room things look like it was rushed example the shower head looks like it’s coming out the wall, the bathroom door wouldn’t shut because the door is too big for the frame etc but overall the room was clean bed made, quite and very safe area.
Stayed 1 night in Mar 2024
Response from RE on Apr 4, 2024
Thanks for stopping by!

10/10 Excellent

Deonante

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from ER on Apr 4, 2024
Thanks for staying with us!

10/10 Excellent

Kent

Stayed 1 night in Mar 2024
Response from ER on Apr 8, 2024
Thank you for choosing to stay with us! Have a pleasant day!

10/10 Excellent

Ryghe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was very clean and the staff was very helpful would definitely recommend
Stayed 1 night in Mar 2024
Response from ER on Mar 17, 2024
Thank you for staying with us!

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very short stay for us (less than 12 hours) but check in was easy and our room was clean and comfortable.
Stayed 1 night in Mar 2024
Response from er on Mar 11, 2024
Thank you for staying with us!

8/10 Good

Owen

Stayed 1 night in Mar 2024
Response from ER on Apr 4, 2024
Thanks !

10/10 Excellent

Donald D

Stayed 1 night in Mar 2024
Response from er on Apr 4, 2024
Thanks for staying with us!

8/10 Good

Natyra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Mar 2024
Response from ER on Mar 6, 2024
Thanks for coming! Please come again!

6/10 Okay

ken

Liked: Cleanliness, staff & service
The place is still nice and is not that old. But showing signs of wear. Peeling wallpaper for one. Carpet stains Noticed some stains on sheets. It was clean and staff was very nice and efficient. We got a king bed, but if it was, it was the smallest I had ever seen. Probably really a mini King. Small TV. Room decent size but not huge for sure. Internet free. Breakfast was about a B. Sausage was synthetic. But it was about what you expect. Wife disappointed they did not have a bike in exercise room. All in all, one of the top two places in Clinton, which is not a huge endorsement. Most of the others are plagued by hookers and poor condition.
Stayed 2 nights in Mar 2024
Response from er on Mar 6, 2024
Thanks for choosing to stay with us!

10/10 Excellent

Amorette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was so easy. Quiet perfect property.
Stayed 1 night in Feb 2024
Response from er on Mar 6, 2024
Thanks!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
The back door going into the dining area from back parking lot won't close completely from the inside.
Stayed 1 night in Feb 2024
Response from er on Mar 6, 2024
Thanks for the info. Have a good day! Thanks for spending time with us!

6/10 Okay

John

Stayed 1 night in Feb 2024
Response from ER on Mar 21, 2024
Thank you for staying with us!

8/10 Good

Patricia

Traveled with family
Liked: Property conditions & facilities
Clean. Great A/C. Nice bathroom. Ample pillows and towels. Comfortable bed.
Stayed 1 night in Feb 2024
Response from ER on Feb 25, 2024
Thanks for staying with us!

6/10 Okay

Adele

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff is friendly and helpful; however the hotel would benefit from some maintenance and improved upkeep. For example, the white area around my shower drain was scratched and discolored brown. In some spots the wall paper is peeling off.These should all be tended to.
Stayed 1 night in Feb 2024
Response from ER on Feb 25, 2024
Thanks for stopping by!

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay when I’m come home!
Stayed 1 night in Feb 2024
Response from ER on Feb 25, 2024
Thanks for choosing to stay with us!

2/10 Terrible

Stephen

Bathroom door knob broken. Room was dirty.
Stayed 1 night in Feb 2024
Response from Er on Feb 25, 2024
My apologies for the inconvenience.

10/10 Excellent

Deborah

Traveled with family
Liked: Amenities
Far off road
Stayed 1 night in Feb 2024
Response from er on Feb 25, 2024
Sorry for the inconvenience.

8/10 Good

Chad

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from ER on Feb 6, 2024
Thank you for staying with us!

10/10 Excellent

Charles

Traveled with partner
Liked: Amenities
Room is updated and clean. Convenient to I-20. Friendly staff.
Stayed 1 night in Jan 2024
Response from ER on Jan 24, 2024
Thank you for choosing to stay with us!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
untrained employee messed up my entire stay at thi
Booked through hotels.com upon arrival and paid for room in full. Once on the property, A employee ran my card on file for an additional payment. When asked about it. Employee stated she had minimum training with bookings through hotels.com. All of this flagged my card for fraud. Shut my entire card down.This was my first time and it will be my last time staying at this property. I will never stay here again nor will i recommend any of my colleagues to do so. All of the request fornthe room i paid for were not honored as well
Stayed 1 night in Jan 2024
Response from ER on Jan 8, 2024
My apology for the inconvenience of your stay.

10/10 Excellent

Anastazja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ER on Jan 24, 2024
Thank you for choosing to stay with us!

10/10 Excellent

Marie Ann

Stayed 1 night in Jan 2024
Response from ER on Jan 24, 2024
Thank you for choosing to stay with us!

8/10 Good

Janice, Mount Juliet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ER on Dec 22, 2023
Thanks for staying with us!

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ER on Dec 8, 2023
Thank you for staying with us!

4/10 Poor

Jeffrey

Traveled with family
Stayed 1 night in Dec 2023
Response from ER on Dec 8, 2023
Thank you for your business!

10/10 Excellent

sung man

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from ER on Dec 8, 2023
Thank you for staying with us!

10/10 Excellent

Jody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ER on Dec 8, 2023
Thank you for staying with us! Please come again!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
It was as expected
All told, my stay there was very good. However, bed was a little hard on my back.
Stayed 1 night in Dec 2023
Response from ER on Dec 6, 2023
Thank you for staying with us.

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Dec 2023
Response from ER on Dec 5, 2023
Thank you for allowing us to serve you!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from ER on Dec 5, 2023
Thank you for choosing to stay with us!

8/10 Good

Ralph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom mirror light bulb was still out, as it was 6 days prior when we stayed at the same place & in the same room.
Stayed 1 night in Nov 2023
Response from ER on Nov 28, 2023
Thanks, we will take care of it.

8/10 Good

Mark, Gainesville

Stayed 1 night in Nov 2023
Response from ER on Dec 22, 2023
Thank you for staying with us!

8/10 Good

James, Hutto

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property needs some maintenance and is showing wear. One of the two elevators was out, so the wait to get to the higher floors took a bit. Breakfast was average for a mid-range hotel, but there was no decaf coffee, nor was the water hot enough to make the instant grits. Parking was good with good lighting. It does take a bit of a wander to get to the hotel as it is off the main road and on a side street.
Stayed 1 night in Nov 2023
Response from ER on Nov 28, 2023
Thanks for choosing to stay with us.

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay and very clean and quiet. Definitely will stay again.
Stayed 3 nights in Nov 2023
Response from Er on Nov 28, 2023
Thanks and do come again.

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel on a drive from Asheville to Austin. The Fairfield Marriott just gets things right. The bed was comfortable and the bathroom was clean and modern. I also like the layout of their shower and the soaps and shampoo actually leathered up unlike most other hotels these days, their breakfast buffet was better than I had at any of the other hotels I stayed on during this trip. They offered plenty of bacon, eggs and name brand Greek yogurt. And a plus for them is their coffee. They actually make good coffee here. The buffet was well-maintained, and Stocked. I would definitely stay here again for the convenience and the quality of room for the price paid. It seems to be a popular spot for some truckers due to the availability of parking and their proximity to the highway. Inside, the hotel was quiet and the staff and customers were kind and polite.
Response from ER on Nov 27, 2023
Thanks for choosing to stay with us. Please come again!

10/10 Excellent

JoAnna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here! Clean and safe and always enjoy being here when I come back home to MS!
Stayed 1 night in Sep 2023
Response from ER on Nov 14, 2023
Thanks for stopping by. Please come again!

10/10 Excellent

Home

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from ER on Nov 14, 2023
Thank you for choosing to stay with us!

4/10 Poor

Chris

Liked: Cleanliness, staff & service
A bright light from the parking lot beams directly into my room. I didn't know until well after sundown. The curtains are thin and doesn't block out the light. And the light beams directly into the bed like a very bright night light that you can't turn off. The room was nice. Horrible lighting setup.
Stayed 1 night in Nov 2023
Response from ER on Nov 14, 2023
My apology for the inconvenience of your stay.

10/10 Excellent

Iksang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable
Stayed 1 night in Nov 2023
Response from ER on Nov 12, 2023
Thanks for choosing to stay with us!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except they didn’t have change so I could do laundry. I had to go next door to get quarters at Home Depot.
Stayed 1 night in Nov 2023
Response from ER on Nov 6, 2023
Thanks for choosing to stay with us!