Daily buffet breakfast (EUR 13.9 per person)
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Reviews of Kyriad Colmar Centre - Unterlinden

3 out of 5
Kyriad Colmar Centre - Unterlinden
2 Rue De La Fecht, Colmar, Haut-Rhin

Reviews

8.8

Excellent

Rating 10 - Excellent. 117 out of 234 reviews" "
Rating 8 - Good. 98 out of 234 reviews" "
Rating 6 - Okay. 11 out of 234 reviews" "
Rating 4 - Poor. 5 out of 234 reviews" "
Rating 2 - Terrible. 3 out of 234 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ALAIN, LUTHERVILLE

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Danaé on Feb 17, 2024
Cher Monsieur, Nous vous remercions d'avoir pris le temps de nous laisser un commentaire. Toute notre équipe est ravie de lire votre message. Nous sommes ravis que vous ayez passé un agréable séjour et espérons vous revoir très prochainement dans notre établissement. L'équipe Kyriad

8/10 Good

Judit

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and walking distance from the city center. The check-in was slow because they gave us a room which was already taken but figured out the empty room number and we got it.
Stayed 1 night in Dec 2023
Response from Reception on Jan 7, 2024
DearWe thank you for taking the time to leave us a comment about your stay We are happy to read that you enjoyed our location and apologize for this mistake that our new employee made and fixed it very quickly We will be happy to welcome you another time if you come aroundReception

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel
Loud electrical buzzing noise every 30 seconds. No one was there in late evening to talk to about changing rooms or if that noise was dangerous. Emergency phone on wall was dead. Hotel is nowhere near the central area, sandwiched between two busy roads. Avoid this place if you want to sleep.
Stayed 1 night in Jul 2023
Response from Reception on Aug 6, 2023
DearWe are sorry for your experience and take note of your remarksWe would be happy to welcome you another time to make yourself another opinion of our real servicesBest RegardsReception

10/10 Excellent

Olena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy place to stay.
Stayed 1 night in May 2023
Response from Reception on Jun 5, 2023
Dear, We thank you for this lovely notation and are happy that you enjoyed your experience with us, Hopefully another time !Reception

4/10 Poor

Bruce Dale Fry and Marion

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Area is okay about a 9 minute walk to City Center, but next to a major through fare. Staff was very friendly. Limited parking area and the area in the back is very tight and only about 5 cars. The air conditioner did not work not even the fan portion of the system. It was very warm in the room. Opened window and shade just a bit to get some air flow. As room was on the side of the major through fare it was very noisy. Though it says rooms are sound proofed you still slightly hear the next room and the road even with window closed.
Stayed 1 night in Oct 2022

8/10 Good

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice for budget travellers
Stayed 1 night in Oct 2022

10/10 Excellent

NIKOLAUS

Stayed 1 night in Sep 2022

10/10 Excellent

Paul van

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Kimi

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Comfy and close!
Lovely hotel very close to the city center with free parking and comfy beds!
Stayed 1 night in Dec 2021
Response from Hotel Kyriad Centre Colmar on Jan 3, 2022
Dear Kimi, Thank you for taking the time to leave us your kind comment. The whole team is delighted to read your satisfaction. We hope to see you soon again in our establishment. The Kyriad Team

8/10 Good

Sa, NYC

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room is smaller than the website shown, but the lobby is beautiful! Just don't like the internet access. It needed to be registered and using a userID and password to loggin. Even my phone and my computer shown it is an unsafe website. I was concerned with no choice!
Stayed 2 nights in Dec 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel... clean and comfortable. Very good value
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were updated and extremely clean. It was a nice touch to have a choice of pillows.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money; typical bussines / travel stop off hotel for one or two nights. Newly updated and renovated. Room, bathroom sufficient but tight for two. Breakfast extra, tables packet close together. Friendly and helpfull personal.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

ISABELLE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo pour l’accueil, les chambres au top, la déco est soignée, bref un superbe hôtel avec un prix abordable!
Stayed 1 night in Feb 2024
Response from Danaé on Feb 23, 2024
Chère Isabelle, Nous vous remercions d'avoir pris le temps de nous laisser un commentaire. Toute notre équipe est ravie de lire votre message. Nous sommes ravis que vous ayez passé un agréable séjour et espérons vous revoir très prochainement dans notre établissement. L'équipe Kyriad

10/10 Excellent

denis

Stayed 1 night in Feb 2024
Response from Danaé on Feb 17, 2024
Cher Monsieur, Nous vous remercions d'avoir pris le temps de nous laisser un commentaire. Toute notre équipe est ravie de lire votre message. Nous sommes ravis que vous ayez passé un agréable séjour et espérons vous revoir très prochainement dans notre établissement. L'équipe Kyriad

10/10 Excellent

Heike

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, schöne und saubere Zimmer, Parkplatz vor der Türe und gute Lage.
Stayed 1 night in Dec 2023
Response from Danaé on Feb 1, 2024
Liebe, vielen Dank, dass Sie sich die Zeit genommen haben, uns einen Kommentar zu hinterlassen. Unser gesamtes Team ist erfreut, Ihre Nachricht zu lesen. Wir freuen uns, dass Sie einen angenehmen Aufenthalt hatten und hoffen, Sie bald wieder in unserem Haus begrüßen zu dürfen. Das Kyriad-Team

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom
Stayed 2 nights in Dec 2023
Response from Danaé on Feb 1, 2024
Dear, Thank you for taking the time to leave us a comment. Our entire team is delighted to read your message. We are delighted that you had a pleasant stay and hope to see you again very soon in our establishment. The Kyriad team

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception on Jan 7, 2024
Dear Christine, We thank you for taking the time to write a comment about your stay and are delighted that your experience was satisfying and comfortableWe will welcome you again with great pleasure if you come around !Reception

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Sauberkeit wird in diesem Hotel überhaupt nicht gelebt. Wir haben nach 10 min wieder ausgecheckt und die Nacht zwangsweise in einem anderen Hotel verbracht. Haare lagen im Bett und im Badezimmer. Tisch, Ablage, Fliesen im Bad etc. waren völlig verschmiert von Sauberkeit keine reden und dies ist bei weitem nicht übertrieben. Ich kann diese Hotel absolut nicht weiterempfehlen auch wenn die Lage zur Stadt gut ist.
Stayed 1 night in Nov 2023
Response from Rezeption on Jan 7, 2024
Liebe,Wir sind überrascht von Ihrem Kommentar, wir legen besonderen Wert auf Sauberkeit und erhalten täglich sehr gute Rückmeldungen zu diesem Thema, dies war ein Einzelfall und sehr selten und es tut uns leid, dass Sie dies möglich gemacht haben. Erfahrung, wir riefen an Reinigungsteam zu diesem Thema bestellenWir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen, um Ihnen ein weiteres Bild von der tatsächlichen Qualität unserer Dienstleistungen zu geben.Die Rezeption

8/10 Good

Sabine

Traveled with pets
Liked: Cleanliness, property conditions & facilities
Bin auf der Durchreise gewesen und habe hier eine tolle Unterkunft gehabt.
Stayed 2 nights in Nov 2023
Response from Reception on Nov 13, 2023
DearWe thank you for your comment and are happy to had you a very pleasant stay Looking forward to welcome you very soon Reception

4/10 Poor

Alessandro

Stayed 1 night in Nov 2023
Response from Reception on Nov 12, 2023
Cher Alessandro, Nous sommes navrés que votre expérience n'ai pas été satisfaisante et sommes surpris de cette note, nous récoltons en effet d'excellents retours sur notre personnel ainsi que sur nos servicesNous serions heureux de vous accueillir à nouveau afin de vous faire un autre avis de la réelle qualité de nos prestationsSympathiquement La Réception

10/10 Excellent

Eddy

Stayed 1 night in Oct 2023
Response from Reception on Oct 13, 2023
BonjourNous vous remercions d'avoir pris le temps de nous laisser un commentaire et sommes heureux que votre séjour ai été plaisant Au plaisir de vous revoirReception

6/10 Okay

HERVE

Stayed 1 night in Sep 2023
Response from Reception on Oct 13, 2023
BonjourNous vous remercions d'avoir pris le temps de nous laisser un commentaire et sommes heureux de constater que votre séjour ai été plaisant dans l'ensembleAu plaisir de vous revoir Reception

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Reception on Oct 13, 2023
BonjourNous vous remercions d'avoir pris le temps de nous laisser un commentaire et sommes heureux de constater que votre séjour ai été plaisant dans l'ensembleAu plaisir de vous revoir Reception

8/10 Good

CHRISTIAN

Stayed 1 night in Aug 2023
Response from Reception on Sep 24, 2023
Cher Monsieur Nous vous remercions pour votre commentaire et espèrons vous revoir très viteLa Réception

10/10 Excellent

remy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
retour plus que positif
le séjour a été parfait. Hôtel très moderne , plaisant, et bien placé. A recommander
Stayed 1 night in Aug 2023
Response from Reception on Sep 24, 2023
BonjourNous sommes ravis que vous ayez apprécié votre séjour Au plaisir de vous revoir Reception

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionnel! Personnel très professionnel (y compris les femmes de chambre) et souriant. Hotel décoré avec gout, idem pour les chambres. Confort assuré du client, eau filtrée et sirops pour vous rafraichir, café et thé également a disposition. Petit déjeuner extraordinaire, du choix, du fait maison (même les yaourts!) On a quitté l’hôtel a contre coeur ! Réservez sans hésiter!
Stayed 2 nights in Aug 2023
Response from Reception on Aug 22, 2023
Cher Patrick, Nous vous remercions d'avoir pris le temps de nous laisser un commentaire. Toute notre équipe est ravie de lire votre message. Nous sommes heureux que vous ayez passé un agréable séjour et espérons vous revoir très prochainement dans notre établissement. L'équipe Kyriad

8/10 Good

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Reception on Jul 27, 2023
Cher/ Chère , Nous vous remercions d'avoir pris le temps de nous laisser un commentaire. Toute notre équipe est ravie de lire votre message. Nous sommes ravis que vous ayez passé un agréable séjour et espérons vous revoir très prochainement dans notre établissement. L'équipe Kyriad

10/10 Excellent

Mary Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Carla on Jul 16, 2023
Dear Mary, We thank you for taking the time to leave us an evaluation of your stay and are delighted to see that your journey with us was very pleasant and satisfying, We would be very happy to welcome you another time if you come by our pretty city, SympathiesCarla

4/10 Poor

Umberto

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Chicken Coop
The hotel and furniture is new, clean and well maintained. The personnel is nice, helpful and very professional. But the architect that designed this hotel is to be banned from profession. It is a chicken-coop. The room is so tiny that you can hardly swing a cat. The roof is low. And due to the fact that it is soundproof, the doors and windows are so “efficient” that there is no fresh clean air to breathe. You need to keep the air conditioner running, which, even at low fan it is so powerful that it smashes you with the airflow (wrong calculation of sq.mt vs power). So you need to switch it off, and you can’t have enough oxygen in the room to breathe the entire night long. So, in the end , you need to open the window, and hear the noise from the road. In the bathroom you can hardly turn around, and if you are a big person you don’t know where to stand while trying to close the door. The bathroom door itself is a translucent glass with no proper insulation, therefore no privacy at all, both from seeing one moving and sitting on the toilet, nor from “hearing” one on the toilet. The parking is simply not enough, but this is well advertised. In the end, the breakfast room too, is too tiny for all the rooms. You bump into one another with no relax. To sum up, this hotel should have the half of the rooms using up more space for proper comfort . The price I payed is not appropriate for the room.
Stayed 1 night in Jun 2023
Response from Reception on Jun 25, 2023
Dear, Thank you for taking the time to leave us your comment and your remarks which we will take in consideration because the satisfaction our clients is our priority. We hope to see you soon again in our establishment. The Kyriad Team

10/10 Excellent

Arne Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel med små værelser.
Dejligt hyggeligt hotel med rigtig fin service og venligt personale. Det lille værelse var af typen 'Tiny house' uden fornuftige muligheder for benyttelse af computer. Beliggenheden perfekt med omkring 800 meter til byen hovedstrøg/gågade og med restauranter på vejen. Hotellet har elbil ladestander, som var var fri og gratis tilgængelig for hotellets gæster. Bortset fra værelsets størrelse, var der absolut ingen minusser.
Stayed 5 nights in May 2023
Response from Kyriad Team on May 27, 2023
Thank you for taking the time to leave us a comment. Our entire team is delighted to read your message. We are delighted that you had a pleasant stay and hope to see you again very soon in our establishment. The Kyriad team

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Reception on Jun 5, 2023
Dear,We thank you or this lovely notation and are delighted that you enjoyed your journey with us, With great pleasure another time !Reception

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale estremamente Gentile. a 500 mt dal centro. Silenziosa nonostante sia in mezzo a due strade. Tutto veramente OK!!!
Stayed 3 nights in May 2023
Response from Reception on Jun 5, 2023
Caro Antonino,Vi ringraziamo di cuore per questa bella nota e siamo felici che i nostri sforzi abbiano contribuito ad offrirvi un soggiorno bello e piacevole,Sappi che è con grande piacere che ti accoglieremo di nuovo se tornerai nella nostra bellissima città,SimpatiaReception

10/10 Excellent

Meral

Stayed 1 night in May 2023
Response from Reception on Jun 5, 2023
Dear, We thank you for this 10 and are happy that you had a more than pleasant stay around us ,We would be happy to welcome you another time, Sympathies Carla

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Reception on May 14, 2023
Dear,We thank you for this beautiful evaluation and would be happy to welcome you again,SympathiesReception

6/10 Okay

Roberto

Traveled with family
Liked: Cleanliness, property conditions & facilities
personale un poco impreparato
Stayed 1 night in Apr 2023
Response from Rezeption on May 14, 2023
Dear, Thank you for leaving us a comment on your stay, we do not understand however this comment about personnal, this one is extremely professional and friendly, we receive a lot of positive feedbacks about it, we are very sorry that you had this impression,We would be very happy to welcome you another time !Reception

4/10 Poor

Bernd

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2023
Response from Reception on May 14, 2023
Dear,We are sorry that your experience with us was did not satisfy you, we receive a lot of positive feedback about our services and would be available to listen to your experience in a growth processWith pleasureReception

10/10 Excellent

Aykut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Preisleistungsverhaeltnis.
Es war ingesamt ein sehr guter Aufenthalt. Das Personal war freundlich und das Hotel sehr sauber und modern. Es liegt ca. 5-10 Minuten zu Fuss von der Altstadt entfernt, dafür gibt es kostenlosen Parkplatz.
Stayed 3 nights in Apr 2023
Response from Carla on Apr 14, 2023
Lieber Herr,Wir danken Ihnen, dass Sie sich die Zeit genommen haben, uns einen Kommentar zu hinterlassen, und freuen uns zu lesen, dass Ihr Aufenthalt bei uns angenehm war und Sie unsere Dienstleistungen sowie die Dienstleistungen unseres aufmerksamen Personals geschätzt haben.Wissen Sie, dass wir Sie gerne wieder begrüßen werden, wenn Sie zu uns zurückkehren!Aufrichtig,Die Rezeption

10/10 Excellent

Isabel, Hinteregg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut gelegen, alles gut zu Fuss erreichbar. Für einen kurzen Aufenthalt optimal.
Stayed 3 nights in Apr 2023
Response from Rezeption on Apr 14, 2023
Sehr geehrte Frau,Vielen Dank, dass Sie sich die Zeit genommen haben, uns einen Kommentar zu hinterlassen. Wir freuen uns zu lesen, dass Sie unsere Lage geschätzt haben und dass Ihr Aufenthalt bei uns angenehm war.Wir werden Sie gerne in unserem Haus begrüßen, wenn Sie in unsere schöne Stadt zurückkehren,Aufrichtig,Die Rezeption

10/10 Excellent

remy

Stayed 1 night in Feb 2023
Response from Carla on Feb 16, 2023
Cher Monsieur, Nous vous remercions chaleureusement pour cette superbe note et sommes heureux que vous ayez passé un agréable séjour auprès de nous, C'est avec grand plaisir que nous vous accueillerons à nouveau si vous repassez par notre belle ville !SympathiesCarla

10/10 Excellent

Ece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2022
Response from Carla on Jan 30, 2023
Cher Hôte,Nous vous remercions pour cette superbe note et espérons avoir le plaisir de vous accueillir à nouveau chez nous !SympathiesLa Réception

10/10 Excellent

Francesca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Carla on Dec 24, 2022
Chère Francesca,Nous vous remercions pour cette belle note et nous sommes heureux que votre séjour chez nous vous ait été plaisant, C'est avec joie que nous vous accueillerons à nouveau dans nôtre hôtel SympathiesCarla

10/10 Excellent

rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Hotel pres du centre. Ideal pour le marche de noel. Petit dejeuner excellent
Stayed 1 night in Dec 2022
Response from Carla on Dec 24, 2022
Cher René, Toute l'équipe est heureuse que votre séjour dans notre bel hôtel vous ait été plaisant et que vous ayez apprécié nos services, En espérant vous revoir prochainement chez nous !La Réception

10/10 Excellent

Svitlana

Stayed 1 night in Nov 2022
Response from Carla on Dec 24, 2022
Svitlana, Nous vous remercions pour cette superbe notation et nous serions ravis de vous accueillir à nouveau dans notre charmant établissement, Sympathies, La Réception

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Soweit ok - für eine Nacht.
Wir hatten Glück und bei der Anreise einen der letzten Parkplätze erwischt. Für den Weihnachtsmarkt angereist, daher ordentlich teuer für ein eher beengtes Zimmer. Ist halt so, die „Saison“ macht den Preis. Toilette/Dusche für kräftig gebaute Personen zu klein. Insgesamt jedoch sauber und zweckmässig. Distanz zur Altstadt gering, zu Fuss gut erreichbar. Personal freundlich. Zweckmässig, wenn man mit leichtem Gepäck über Nacht absteigt.
Stayed 1 night in Dec 2022
Response from Carla on Jan 30, 2023
Lieber Mark,Zunächst einmal möchten wir uns bei Ihnen für diese nette Nachricht bedanken und freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und dass Sie den Service unserer Mitarbeiter, die sich sehr um unsere Gäste und unsere zentrumsnahe Lage kümmern, zu schätzen gewusst haben.Es tut uns leid, dass Sie das Badezimmer zu klein fanden, wir haben zwei Zimmer mit einem größeren Badezimmer als die anderen, zögern Sie nicht, uns bei Ihrem nächsten Besuch bei uns darauf hinzuweisen, und es ist uns eine Freude, sie für Sie zu reservierenWir freuen uns auf ein Wiedersehen in unserem charmanten Hotel!SympathieDie Rezeption

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Carla on Dec 24, 2022
Benjamin, Nous vous remercions chaleureusement pour cette belle note et espérons vous revoir prochainement dans notre Kyriad Colmar Centre Unterlinden !Sympathies,La Réception

8/10 Good

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel war für eine Nacht in Colmar tip top.
Stayed 1 night in Oct 2022