Posted Aug 31, 2016
I arrived at the hotel at night. I didn't noticed on Expedia that the hotel didn't include taxes in the fee. So, I was unhappy about that.
It was not the end of story. I opened the door of my room at the 3rd floor. It was like an oven hot. I opened the window to get rid of the hot temperature of the room, and I saw an emergency staircase to the window. I was worried all the night that somebody would enter the room from the staircase.
Anyway, the bathroom and the toilet were combined in a single small room like 2x2 meters. It was not clean. It was old and dingy.
I posted the Check-in feedback to Expedia, at night. In the morning, I checked out, where another guy was in the reception. He had read my feedback and condemned me. He yelled at me, and I was really scared. I would never send a negative feedback during my stay at a hotel. I will never never never get back to this hotel!!!!
I have stayed at three hotels during my trip, I posted positive feedbacks for others. I say what I see. I don't lie. If somebody doesn't like my review, they can forget it, not yelling at me.
Comment from Hotel Management
Sep 4, 2016 by A. Zappel, Hotel Management
Sir, in these days the weather was extremly warm, so all rooms were hot.
And if something is happening and there is no emergency stairs which you can reach from your room, you will complain about it too.
And if you book a room with shared bathroom there might be other persons using the bathroom and leaving it dirty. Do you expect in a one star hotel a 24/7 housekeeping to clean the bathrooms on the floors? You better should have booked a romm with shower/WC ensuite.
I yelled to you about your feedback? I only told you what I wrote as reply to your feedback, because you didn't read my reply as you told me, and the same I'm answering here and now.
Where shall I send or post the video of the security cam to show me yelling to you? (The video is with sound.)