All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 597 out of 1001 reviews" "
10 - Excellent
597
Rating 8 - Good. 311 out of 1001 reviews" "
8 - Good
311
Rating 6 - Okay. 62 out of 1001 reviews" "
6 - Okay
62
Rating 4 - Poor. 19 out of 1001 reviews" "
4 - Poor
19
Rating 2 - Terrible. 12 out of 1001 reviews" "
2 - Terrible
12
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Eugenio
Apr 3, 2024
Liked: Cleanliness, staff & service
Eugenio
Stayed 4 nights in Mar 2024
Response from Pullman Cologne on Apr 8, 2024
Dear Eugenio, thank you so much for your stay with us and for your rating. We look forward to welcoming you back and send our best regards from Cologne, your Pullman team.
Dear castro, thank you so much for your stay with us and for your review. We appreciate your rating very much and look forward to welcoming you back in Cologne. Best regards, your Pullman team.
8/10 Good
Elizabeth
Feb 25, 2024
Excellent service
Elizabeth
Stayed 1 night in Feb 2024
Response from Pullman Cologne on Feb 26, 2024
Dear Elizabeth, thank you so much for your stay with us and for your review. We appreciate your rating very much and look forward to welcoming you back in Cologne. Best regards, your Pullman team.
6/10 Okay
Vivian
Traveled with family
Feb 18, 2024
The location was great but the room, staff and service in the restaurant were average. The breakfast was also expensive.
Vivian
Stayed 1 night in Feb 2024
Response from Pullman Cologne on Feb 19, 2024
Dear Vivian, thank you very much for your stay with us and for taking the time to review. We are sorry that we were not able to fulfill your expectations at all, but we do hope to welcome you back and offer you a better service. Best regards from Cologne, your Pullman team.
8/10 Good
Dinesh Devji
Traveled with family and small children, Traveled with family
Dear Dinesh Devji, thank you so much for your stay with us and for your review. We appreciate your rating very much and look forward to welcoming you back in Cologne. Best regards, your Pullman team.
Wonderful hotel! Comfortable rooms and very helpful, friendly staff. Loved the location! We were able to walk to all of the Christmas markets from the hotel.
Amy
Stayed 1 night in Dec 2023
Response from Pullman Cologne on Jan 21, 2024
Dear Amy, thank you so much for your stay with us and for taking the time to leave such a positive feedback on Expedia. We appreciate your compliments very much and look forward to welcoming you back. Best regards, your Pullman Cologne team
10/10 Excellent
Gurkiran
Traveled with family and small children, Traveled with family
Very clean property, clean rooms, bathrooms, helpful staff. Made our stay very comfortable.
Gurkiran
Stayed 2 nights in Dec 2023
Response from Pullman Cologne on Jan 21, 2024
Dear Gurkiran, it is a pleasure to receive your rating and your kind words. Thank you so much for choosing our hotel for your stay in Cologne and for taking the time to review. We look forward to welcoming you back and send our best regards, your Pullman Cologne team
Very comfortable and relaxing stay. Near to centre city with a nice walk and good shopping. Breakfast is variable and delicious. Friendly staff. Come back soon...
Verified traveler
Stayed 4 nights in Dec 2023
Response from Pullman Cologne on Jan 21, 2024
Dear guest, thank you so much for your stay with us and for taking the time to leave such a positive feedback on hotels.com. We appreciate your compliments very much and look forward to welcoming you back. Best regards, your Pullman Cologne team
8/10 Good
Vanessa
Jan 4, 2024
Vanessa
Stayed 2 nights in Jan 2024
Response from Pullman Cologne on Jan 21, 2024
Liebe Vanessa, vielen Dank für Ihren Besuch bei uns und die Bewertung! Schön, dass es Ihnen gefallen hat und bis zu einem Wiedersehen herzliche Grüße von Ihrem Pullman Cologne Team
10/10 Excellent
Ansuman
Dec 25, 2023
Ansuman
Stayed 3 nights in Dec 2023
Response from Pullman Cologne on Jan 21, 2024
Dear Ansuman, thank you so much for your stay with us and for your great rating. We look forward to welcoming you back and send our best regards from Cologne, your Pullman team.
10/10 Excellent
Bianca
Dec 24, 2023
Bianca
Stayed 3 nights in Dec 2023
Response from Pullman Cologne on Jan 21, 2024
Über Ihre tolle Rückmeldung und die Bewertung freuen wir uns sehr, liebe Bianca. Herzlichen Dank, dass Sie unser Gast waren und sich die Zeit für das Feedback genommen haben. Auf bald und beste Grüße aus Köln, Ihr Team vom Pullman Cologne
10/10 Excellent
Josef
Dec 20, 2023
Josef
Stayed 3 nights in Dec 2023
Response from Pullman Cologne on Jan 21, 2024
Lieber Josef, schön, dass Sie eine so positive Erfahrung im Pullman Cologne gemacht haben. Wir freuen uns sehr über Ihre 5 Punktebewertung und senden Ihnen bis zu einem Wiedersehen herzliche Grüße, Ihr Pullman Cologne Team
Nice, new hotel in very central location! The breakfast is awesome. Also the room has an expresso machine with different types of coffee, hot water boiler. And free mini bar inside with fruit juice, wine and water. We just love it!
Sophie
Stayed 2 nights in Dec 2023
Response from Pullman Cologne on Jan 21, 2024
Dear Sophie, thank you so much for your stay with us and for taking the time to leave such a positive feedback on Expedia. We appreciate your compliments very much and look forward to welcoming you back. Best regards, your Pullman Cologne team
10/10 Excellent
Katie
Dec 19, 2023
Katie
Stayed 2 nights in Dec 2023
Response from Pullman Cologne on Jan 21, 2024
Dear Katie, thank you so much for your stay with us and for your review. We appreciate your rating very much and hope to welcome you back in the future. Best regards, your Pullman Cologne team.
Great hotel with lovely rooms. Staff all very helpful. Go to the 12th floor bar for great views of the cathedral and the city. Breakfast is expensive unless you book it at the same time as you book a room.
Stephen Charles
Stayed 3 nights in Dec 2023
Response from Pullman Cologne on Jan 21, 2024
Dear Stephen Charles, thank you so much for your stay with us and for taking the time to write a feedback. We appreciate your compliments very much and look forward to welcoming you back for a next stay. Best regards from Cologne, your Pullman team
Dear Victor Raul, thank you very much for your stay with us and for taking the time to rate your visit. We hope to welcome you back and send our best regards from Cologne, your Pullman team.
10/10 Excellent
Lorna
Dec 17, 2023
Lorna
Stayed 2 nights in Dec 2023
Response from Pullman Cologne on Jan 21, 2024
Dear Lorna, it is a pleasure to receive your rating. Thank you so much for choosing our hotel for your stay in Cologne and for taking the time to review. We look forward to welcoming you back and send our best regards, your Pullman Cologne team
Dear Melyn, thank you so much for your stay with us and for your review. We appreciate your rating very much and look forward to welcoming you back in Cologne. Best regards, your Pullman team.
Dear Samane, thank you very much for your visit and for your review. We appreciate your feedback very much and look forward to welcoming you back in Cologne. Best regards, your Pullman team.
Quick walk to cologne train station. Room is clean and well maintained. Very comfortable!
John
Stayed 1 night in Dec 2023
Response from Pullman Cologne on Dec 14, 2023
Dear John, thank you so much for your stay with us and for your kind words and the rating. We look forward to welcoming you back and send our best regards from Cologne, your Pullman team.
Fabulous hotel,spotlessly clean
Very polite helpful staff
Comfortable bed
Complimentary mini bar
Great tea and coffee making facilities
Absolutely nothing l could fault about The Pullman,it would be my first choice for another trip.
David Lile
Stayed 3 nights in Dec 2023
Response from Pullman Cologne on Dec 14, 2023
Dear David Lile, thank you so much for your stay with us and for taking the time to leave such a positive feedback on booking. We appreciate your compliments very much and look forward to welcoming you back. Best regards, your Pullman Cologne team
8/10 Good
Jill
Dec 10, 2023
Jill
Stayed 2 nights in Dec 2023
Response from Pullman Cologne on Dec 14, 2023
Dear Jill, thank you so much for your stay with us and for your rating. We look forward to welcoming you back and send our best regards from Cologne, your Pullman team.
10/10 Excellent
Luis
Dec 9, 2023
Luis
Stayed 4 nights in Dec 2023
Response from Pullman Cologne on Dec 14, 2023
Lieber Luis, schön, dass Sie eine so positive Erfahrung im Pullman Cologne gemacht haben. Wir freuen uns sehr über Ihre 5 Sternebewertung und senden Ihnen bis zu einem Wiedersehen herzliche Grüße, Ihr Pullman Cologne Team
8/10 Good
Martyn
Dec 6, 2023
Martyn
Stayed 4 nights in Nov 2023
Response from Pullman Cologne on Dec 14, 2023
Thank you for your stay with us and for taking the time to write a feedback on Hotels.com, dear Martyn. We look forward to seeing you again and send our best regards in the meantime, your Pullman Cologne team
8/10 Good
Lars
Dec 5, 2023
Lars
Stayed 2 nights in Dec 2023
Response from Pullman Cologne on Dec 14, 2023
Lieber Lars, vielen Dank für Ihren Besuch bei uns und die Bewertung! Schön, dass es Ihnen gefallen hat und bis zu einem Wiedersehen herzliche Grüße von Ihrem Pullman Cologne Team
Very nice hotel away from the bustle of the markets. The staff were very friendly and the room was a good size. The free mini bar was an added bonus. Only disappointment was that the roof bar was closed. Would have been good to see the skyline at night.
Colin
Stayed 3 nights in Dec 2023
Response from Pullman Cologne on Dec 14, 2023
Dear Colin, thank you so much for your stay with us and for taking the time to leave such a positive feedback. We appreciate your compliments very much and look forward to welcoming you back. Best regards, your Pullman Cologne team
Dear David, thank you so much for your stay with us and for your compliment concerning the breakfast. We look forward to welcoming you back and send our best regards from Cologne, your Pullman team.
Dear Paul, thank you so much for your stay with us and for your review. We appreciate your rating very much and look forward to welcoming you back in Cologne. Best regards, your Pullman team.
8/10 Good
Dean
Traveled with partner
Nov 26, 2023
Liked: Cleanliness, staff & service
The breakfast buffet didn't look appealing.
Dean
Stayed 2 nights in Nov 2023
Response from Pullman Cologne on Dec 14, 2023
Dear Dean, thank you for your stay with us and for your rating. We look forward to welcoming you back and send our best regards from Cologne, your Pullman team.
10/10 Excellent
robert, Vancouver
Nov 16, 2023
Well run
robert
Stayed 1 night in Nov 2023
Response from Pullman Cologne on Nov 20, 2023
Dear Robert, thank you so much for your stay with us and for your kind comment and the rating. We look forward to welcoming you back and send our best regards from Cologne, your Pullman team.
10/10 Excellent
Andrew
Nov 16, 2023
Andrew
Stayed 1 night in Nov 2023
Response from Pullman Cologne on Nov 20, 2023
Dear Andrew, thank you so much for your stay with us and for your review. We appreciate your rating very much and look forward to welcoming you back in Cologne. Best regards, your Pullman team.
We asked for and received a great recommendation for a local brew pub when we checked in. The lady at the front desk gave us clear directions and clearly marked the location on a paper map she provided for us. Room was clean and we loved the heated bathroom floor.
Jenny
Stayed 2 nights in Nov 2023
Response from Pullman Cologne on Nov 8, 2023
Dear Jenny, it is a pleasure to receive your rating and your kind words. Thank you so much for choosing our hotel for your stay in Cologne and for taking the time to review. We look forward to welcoming you back and send our best regards, your Pullman Cologne team
8/10 Good
Jon-Åge
Oct 30, 2023
Jon-Åge
Stayed 4 nights in Oct 2023
Response from Pullman Cologne on Nov 2, 2023
Dear Jon-Age, thank you so much for your stay with us and for the rating. We look forward to welcoming you back and send our best regards from Cologne, your Pullman team.
Nice hotel with nice services. Ten - fifteen minutes from the Dom.
Shirley
Stayed 3 nights in Oct 2023
Response from Pullman Cologne on Nov 2, 2023
Thank you for your stay with us and for taking the time to write a feedback on expedia, dear Shirley. We look forward to seeing you again and send our best regards in the meantime, your Pullman Cologne team
10/10 Excellent
Maxime
Oct 29, 2023
Maxime
Stayed 1 night in Oct 2023
Response from Pullman Cologne on Nov 2, 2023
Dear Maxime, thank you so much for your stay with us and for your review. We appreciate your rating very much and look forward to welcoming you back in Cologne. Best regards, your Pullman team.
Dear Mahmoud, thank you so much for your stay with us and for your great rating. We look forward to welcoming you back and send our best regards from Cologne, your Pullman team.
Lieber Peter, vielen Dank für Ihren Besuch bei uns und die Bewertung! Schön, dass es Ihnen gefallen hat und bis zu einem Wiedersehen herzliche Grüße von Ihrem Pullman Cologne Team
Nice hotel with nice large room. Temperature was too hot to sleep. Also did not know the Cologne marathon was going on right next to hotel in morning and we could not park at hotel and get out in the morning. We were told to park at a parking garage about 5 minutes away but it too was right on marathon route and we had to beg to be let out and then escorted away from the marathon route. Very stressful end to our stay!
Peter
Stayed 1 night in Sep 2023
Response from Pullman Cologne on Oct 12, 2023
Dear Peter, thank you so much for your stay with us and for your review. We appreciate your feedback very much, but are also sorry about the inconvenience you have experienced due to the marathon. We hope to welcome you back for a next visit and send our best regards, your Pullman team.
8/10 Good
Victor
Oct 1, 2023
Victor
Stayed 1 night in Sep 2023
Response from Pullman Cologne on Nov 2, 2023
Dear Victor, thank you so much for your stay with us and for your review. We appreciate your rating very much and look forward to welcoming you back in Cologne. Best regards, your Pullman team.
The room and amenities were great. Staff was great!
David
Stayed 1 night in Sep 2023
Response from Pullman Cologne on Sep 28, 2023
Dear David, thank you so much for your stay with us and for your compliments to the room and our staff. We look forward to welcoming you back and send our best regards from Cologne, your Pullman team.
6/10 Okay
Kenneth
Sep 26, 2023
Kenneth
Stayed 2 nights in Sep 2023
Response from Pullman Cologne on Sep 28, 2023
Dear Kenneth, thank you so much for your stay with us and for taking the time to rate your visit on Hotels.com. We are sorry that we were not able to fulfill your satisfaction at all, so we would appreciate to welcome you back for a next visit and to get some more information what we could have done better. Best regards, your Pullman Cologne team
10/10 Excellent
Steven
Sep 25, 2023
Steven
Stayed 2 nights in Sep 2023
Response from Pullman Cologne on Sep 27, 2023
Dear Steven, it is a pleasure to receive your positive rating. Thank you so much for choosing our hotel for your stay in Cologne and for taking the time to review. We look forward to welcoming you back and send our best regards, your Pullman Cologne team
8/10 Good
Kristian
Sep 19, 2023
Liked: Cleanliness, staff & service, room comfort
Kristian
Stayed 3 nights in Sep 2023
Response from Pullman Cologne on Sep 22, 2023
Lieber Kristian, vielen Dank für Ihren Besuch bei uns und die Bewertung! Schön, dass es Ihnen gefallen hat und bis zu einem Wiedersehen herzliche Grüße von Ihrem Pullman Cologne Team
10/10 Excellent
Sarah
Sep 11, 2023
Sarah
Stayed 1 night in Sep 2023
Response from Pullman Cologne on Sep 13, 2023
Dear Sarah, thank you very much for your stay with us and for your great rating. We look forward to welcoming you back and send our best regards from Cologne, your Pullman team.
Thank you for your stay with us and for taking the time to write a feedback on Expedia, dear Hamed. We look forward to seeing you again and send our best regards in the meantime, your Pullman Cologne team
8/10 Good
jean yves
Sep 4, 2023
jean yves
Stayed 4 nights in Aug 2023
Response from Pullman Cologne on Sep 6, 2023
Thank you for your stay with us and for taking the time to rate your visit, dear Jean Yves. We look forward to seeing you again and send our best regards in the meantime, your Pullman Cologne team
Dear Michael, thank you so much for your stay with us and for your kind words and the rating. We look forward to welcoming you back and send our best regards from Cologne, your Pullman team.
4/10 Poor
Pierre
Sep 2, 2023
Pierre
Stayed 4 nights in Aug 2023
Response from Pullman Cologne on Sep 13, 2023
thank you for taking the time and rating your stay with us at the Pullman Cologne.Dear Pierre, thank you for your stay with us.We are sorry to read that we were not able to fulfill your satisfaction at all. Would you be so kind to write us some more details what you have missed and what we could have done better? Best regards, your Pullman Cologne team
10/10 Excellent
paul
Traveled with family
Sep 2, 2023
Liked: Amenities
Absolutely fantastic stay - Fantastic value for money… Wouldn’t hesitate to stay there again if we visit Cologne another day!!
paul
Stayed 2 nights in Aug 2023
Response from Pullman Cologne on Sep 6, 2023
Dear Paul, thank you so much for your stay with us and for your kind words and the rating. We look forward to welcoming you back and send our best regards from Cologne, your Pullman team.
10/10 Excellent
Joanna
Aug 28, 2023
Joanna
Stayed 3 nights in Aug 2023
Response from Pullman Cologne on Sep 6, 2023
Dear Joanna, thank you so much for your stay with us and for taking the time to rate your visit. We appreciate your review very much and look forward to welcoming you back for a next stay. Best regards from Cologne, your Pullman team