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Our room was right off the lobby, it was very noisy outside our room and strange to have people sitting right there looking at you when you come out of your room, not sure why there’s even a room there, it’s an odd place.
vERY GOOD EXPERIENCE, THIS IS THE SECOND TIME STAYING THERE.
Darrell
Stayed 1 night in Apr 2024
6/10 Okay
Cynthia
Traveled with group, Business traveler
Apr 15, 2024
Liked: Staff & service, amenities
They don't clean rooms or bring fresh towels during your stay or make your beds
Cynthia
Stayed 3 nights in Apr 2024
10/10 Excellent
Thomas
Traveled with family
Apr 5, 2024
Clean rooms Friendly staff
Thomas
Stayed 1 night in Apr 2024
8/10 Good
Kelly
Traveled with family and small children
Mar 27, 2024
Liked: Staff & service
I liked the location.
Kelly
Stayed 2 nights in Mar 2024
Response from a on Apr 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris.As a Choice Guest you are truly valued.Your feedback about your stay is important to us. We appreciate your kinds words and it was a pleasure having you as our guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Cheryl KingAssistant ManagerComfort Inn North/Polaris
Was pleasantly surprised with how delicious the lemon infused water was located in the lobby.
Also enjoyed the warmth of the pool.
Jeanne
Stayed 1 night in Mar 2024
Response from Cheryl on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. As a Choice guest you are truly valued. Your feedback about your stay is important to us. So happy to hear that you enjoyed your stay, it was a pleasure having you as our guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
I was not happy that they said they have a hot tub, and they do not. Otherwise, the hotel was fine for what I was there for. Staff was kind. The hotel was a little outdated, but comfortable bed! Great breakfast!
Ann Marie
Stayed 2 nights in Mar 2024
Response from c on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. As a Choice guest you are truly valued. Your feedback about your stay is important to us. So happy to hear that you enjoyed your stay, it was a pleasure having you as our guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. As a Choice guest you are truly valued. Your feedback about your stay is important to us. So happy to hear that you enjoyed your stay, it was a pleasure having you as our guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
10/10 Excellent
kim
Traveled with family
Mar 24, 2024
Liked: Staff & service, amenities
Seemed dated and worn out. The pool was nice and warm. Staff was friendly
kim
Stayed 1 night in Mar 2024
Response from c on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. As a Choice guest you are truly valued. Your feedback about your stay is important to us. So happy to hear that you enjoyed your stay, it was a pleasure having you as our guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. As a Choice guest you are truly valued. Your feedback about your stay is important to us. So happy to hear that you enjoyed your stay, it was a pleasure having you as our guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. As a Choice guest you are truly valued. Your feedback about your stay is important to us. So happy to hear that you enjoyed your stay, it was a pleasure having you as our guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. As a Choice guest you are truly valued. Your feedback about your stay is important to us. So happy to hear that you enjoyed your stay, it was a pleasure having you as our guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
I enjoyed my stay here, and the bed was very very comfortable. The staff was also very friendly and the hotel was clean.
Thank y’all very much.
kelly c
Stayed 1 night in Mar 2024
Response from cheryl on Mar 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris.As a Choice guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Cheryl KingAssistant ManagerComfort Inn North/Polaris
8/10 Good
Shelley
Feb 28, 2024
Shelley
Stayed 2 nights in Feb 2024
Response from c on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. As a Choice guest you are truly valued. Your feedback about your stay is important to us. So happy to hear that you enjoyed your stay, it was a pleasure having you as our guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris.As a Choice guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Cheryl KingAssistant ManagerComfort Inn North/Polaris
The room was clean and comfortable, breakfast was good, and check in was very efficient.
Melinda
Stayed 1 night in Feb 2024
Response from cheryl on Mar 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris.As a Choice guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Cheryl KingAssistant ManagerComfort Inn North/Polaris
This would get a 5 star the whole way except the keycard didn’t work for the room. We got it to work once to get in and that’s it. So we always had to make sure one of us were in the room. Told front desk and they said it must need new batteries.
Karen
Stayed 1 night in Feb 2024
Response from cheryl on Mar 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris.As a Choice guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Cheryl KingAssistant ManagerComfort Inn North/Polaris
10/10 Excellent
Allison
Feb 20, 2024
Allison
Stayed 1 night in Feb 2024
Response from c on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. As a Choice guest you are truly valued. Your feedback about your stay is important to us. So happy to hear that you enjoyed your stay, it was a pleasure having you as our guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. We hope you had an enjoyable stay with us. Your satisfaction is important to us as a valued Choice Privileges Platinum member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
I had to leave early and didn't ask for refund for the day i didnt stay. The hotel called me and told me they would refund me for that day. I didnt even ask figured it was my problem. They didnt have to but they called me. Great hotel management
Katie
Stayed 2 nights in Feb 2024
Response from cheryl on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. Sorry to hear that you were unable to stay with us. We know that things happen beyond our control so we were happy to accomodate your needs. Your satisfaction is important to us as a valued Choice guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
The staff members here were incredibly kind and friendly! The pool was quite spacious, as was the room itself. Breakfast in the morning was plentiful with a great variety of options. For thenpricr, it can't be beat.
Dawn
Stayed 1 night in Feb 2024
Response from Cheryl on Feb 6, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris.As a Choice guest you are truly valued.Your feedback about your stay is important to us. Thank you for the kind words, It was wonderful having you as our guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Cheryl KingAssistant ManagerComfort Inn North/Polaris
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. We hope you had an enjoyable stay with us. Your satisfaction is important to us as a valued Choice guest member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
10/10 Excellent
Chris
Jan 24, 2024
Liked: Staff & service, room comfort
Chris
Stayed 1 night in Jan 2024
Response from cheryl on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. We hope you had an enjoyable stay with us. Your satisfaction is important to us as a valued Choice guest member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. We hope you had an enjoyable stay with us. Your satisfaction is important to us as a valued Choice guest member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
10/10 Excellent
Derrick publishing
Traveled with family and small children
Jan 19, 2024
Liked: Cleanliness
Derrick publishing
Stayed 1 night in Jan 2024
Response from cheryl on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. We hope you had an enjoyable stay with us. Your satisfaction is important to us as a valued Choice guest member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
6/10 Okay
Kathleen
Traveled with partner, Traveled with family
Jan 7, 2024
Liked: Cleanliness
The website shows pictures of 2 chairs or a couch. Nope! ONE desk chair, no tissue box, so really just AVERAGE nothing more
Kathleen
Stayed 2 nights in Jan 2024
Response from cheryl on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. We hope you had an enjoyable stay with us. Your satisfaction is important to us as a valued Choice guest member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
My go to whenever I come to Polaris great prices comfortable,safe,and clean.
Cheyenne
Stayed 2 nights in Dec 2023
Response from cheryl on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. We hope you had an enjoyable stay with us. Your satisfaction is important to us as a valued Choice guest member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
8/10 Good
Jomica, Detroit
Jan 1, 2024
Jomica
Stayed 2 nights in Dec 2023
Response from cheryl on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. We hope you had an enjoyable stay with us. Your satisfaction is important to us as a valued Choice guest member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
Although it's a little shabby around the edges, the hotel was clean and comfortable. The beds were comfy and pillows were perfect, the staff was kind and helpful, and it was overall a good stay.
However the walls are a little thin and I could hear the family above me jumping around. Still a nice mini vaycay for myself.
Verified traveler
Stayed 2 nights in Dec 2023
Response from cheryl on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. We hope you had an enjoyable stay with us. Your satisfaction is important to us as a valued Choice guest member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
10/10 Excellent
Tammie
Traveled with partner
Dec 22, 2023
Liked: Amenities
Tammie
Stayed 1 night in Dec 2023
Response from cheryl on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. We hope you had an enjoyable stay with us. Your satisfaction is important to us as a valued Choice guest member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Cheryl KingAssistant ManagerComfort Inn North/Polaris
I loved the pool. It was sparkling. Breakfast was good, especially the eggs. All that was missing were some hash browns.
Ravanna
Stayed 2 nights in Nov 2023
Response from Manager on Nov 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris.Your feedback is important to us. Thank you for your kind words, we enjoyed having you as our guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Cheryl KingFront Desk ManagerComfort Inn North/Polaris
8/10 Good
TAMARA
Nov 25, 2023
Liked: Property conditions & facilities
Good
TAMARA
Stayed 3 nights in Nov 2023
Response from manager on Nov 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris.Your feedback is important to us. Thank you for your kind words, we enjoyed having you as our guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Cheryl KingFront Desk ManagerComfort Inn North/Polaris
This hotel was DIRTY AND BROKE DOWN. We booked a handicap room with a shower that was missing piece, a broken window, and a disgusting freezer. As well as a cracked shower bench. There were chips in the paint in the bathroom and the front desk lady was more than rude. These people will NOT switch rooms for you, even if there is clear proof that your room is disgusting. DO NOT stay here unless it is a last resort!!!!!
Mackenzie
Stayed 3 nights in Nov 2023
Response from Manager on Nov 27, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Cheryl KingFront Desk ManagerComfort Inn North/Polar
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Cheryl KingFront Desk ManagerComfort Inn North/Polaris
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We look forward to your return.Sincerely,Cheryl KingFront Desk ManagerComfort Inn North/Polaris
This is a great property. Around all the amenities and close to everything. Staff were very nice and friendly.
Carmen
Stayed 1 night in Nov 2023
Response from Cheryl on Nov 16, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. Your feedback is important to us and we appreciate the great rating. We enjoyed having you as our guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Cheryl KingFront Desk ManagerComfort Inn North/Polaris
6/10 Okay
Kimberley
Traveled with partner
Nov 12, 2023
Liked: Cleanliness, staff & service, amenities
Our original room smelled of smoke ( previous guest had a washcloth over the smoke alarm that was still up there) and tape all over the walls. We said something to clerk and she moved us to a better room and have been pleased with that!
Kimberley
Stayed 1 night in Nov 2023
Response from Cheryl on Nov 13, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris.Your feedback is important to us. We are so happy to have had you as our guest. I am so glad we were able to move you into a more comfortable room. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Cheryl KingFront Desk ManagerComfort Inn North/Polaris
10/10 Excellent
Jason
Oct 28, 2023
Jason
Stayed 1 night in Oct 2023
Response from Manager on Oct 30, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn North/Polaris. Your feedback is important to us. We appreciate you and it was a pleasure having you as our guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Cheryl KingFront Desk ManagerComfort Inn North/Polaris