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Best Western Hilliard Inn & Suites

Photo gallery for Best Western Hilliard Inn & Suites

Exterior
Property amenity
Pillowtop beds, desk, laptop workspace, iron/ironing board
Free daily full breakfast
Lobby

Overview of Best Western Hilliard Inn & Suites

Best Western Hilliard Inn & Suites

2.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
Map
3831 Park Mill Run Drive, Hilliard, OH, 43026

Explore the area

  • Popular LocationAquatic Adventures Ohio3 min drive
  • Popular LocationTen Pin Alley7 min drive
  • Popular LocationHeritage Golf Club7 min drive
  • AirportColumbus, OH (CMH-John Glenn Columbus Intl.)23 min drive

Room options

About this area

Hilliard

Best Western Hilliard Inn & Suites is located in Hilliard. Ohio Craft Museum and Jack Nicklaus Museum are cultural highlights, and some of the area's landmarks include Camp Chase Confederate Cemetery and Palace Theatre. Columbus Zoo and Aquarium and Ten Pin Alley are also worth visiting.

What's nearby

  • Aquatic Adventures Ohio - 3 min drive
  • Ten Pin Alley - 7 min drive
  • Sam and Eulalia Frantz Park - 7 min drive
  • Heritage Golf Club - 7 min drive
  • Anthony Thomas Chocolates - 8 min drive

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 23 min drive

Restaurants

  • McDonald's - 20 min walk
  • Habaneros Fresh Mexican Grill - 7 min walk
  • Taco Bell - 4 min drive
  • Wendy's - 19 min walk
  • Hale's Ales & Kitchen - 4 min walk

About this property

Best Western Hilliard Inn & Suites

Hotel near Ohio State University
Consider a stay at Best Western Hilliard Inn & Suites and take advantage of free full breakfast, dry cleaning/laundry services, and a gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, a front-desk safe, and multilingual staff
  • An elevator, free newspapers, and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff
Room features
All 60 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews give good marks for the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with hydromassage showers and shower/tub combinations
  • LED TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Frequently asked questions

Does Best Western Hilliard Inn & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Hilliard Inn & Suites?

As of Mar 31, 2023, prices found for a 1-night stay for 2 adults at Best Western Hilliard Inn & Suites on Apr 4, 2023 start from $94.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Hilliard Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Hilliard Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Hilliard Inn & Suites?

Check-in is from 3:00 PM - anytime.

What time is check-out at Best Western Hilliard Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Hilliard Inn & Suites located?

Situated in Hilliard, this hotel is within 6 mi (10 km) of Ten Pin Alley, Ohio State University, and The Mall at Tuttle Crossing. Shops On Lane Avenue and Ballantrae Community Park are also within 6 mi (10 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1000 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 334 out of 1000 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 81 out of 1000 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 27 out of 1000 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 27 out of 1000 reviews" "
" "2 - Terrible 3%

8.8/10

Cleanliness

8.9/10

Staff & service

9.0/10

Amenities

8.5/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Ashton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Both front desk employees we spoke with were incredibly friendly. There was a nice breakfast included in my opinion- eggs, bacon, biscuits & gravy, waffles, etc. I also liked that the pool was open until 11pm; it seems like most hotel pools close earlier than that so it was a nice change. No complaints about our stay..would definitely stay again!

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

William, Honeoye Falls

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean property. Friendly, efficient staff. Quick, easy check-in.
Stayed 1 night in Mar 2023

10/10 Excellent

Tammy, Norwalk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay clean. Staff was extremely friendly

10/10 Excellent

Zachary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Carl

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful and friendly staff
Stayed 1 night in Mar 2023

10/10 Excellent

Nasasha

Stayed 1 night in Feb 2023

10/10 Excellent

Joanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the front desk was helpful and friendly. Very clean as well ...
Stayed 1 night in Feb 2023

6/10 Okay

Tony, Covington

Business traveler, Traveled with partner
Liked: Cleanliness
First room TV didn’t work Second Rm, was OK, bed not very comfortable, small sleeper as a couch was terribly uncomfortable, Morning breakfast, things that should be hot, we’re cold, like biscuits and gravy, eggs were watery.
Stayed 1 night in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, staff was very polite. Room was clean
Stayed 1 night in Jan 2023