Ratings based on 202 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
57% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Jul 20, 2016
Not the kind of hotel I am used to staying at. But it was ok for a few days.
2 out of 5
by A verified traveler from Maryland

Cheap for California - you get what you pay for

Posted Jul 19, 2016
Pros: Since it was in a suburb of a major city, the price was low in comparison to costs in the city or near main attractions.
Cons: The hotel recognizes the need to modernize and is undertaking steps to improve the facility.
Location: In San Francisco, boat rides, Alcatraz, aquarium, Madame Tussauds, Ripley's believe it or not, The Dungeons, Chinatown, Exploratorium, street cars.
As I have read in other posts, the hotel is not in the best part of town hence the cheap prices. You may have a certain level of anxiety staying there. In order to increase security, though, they have installed many, bright security lights. You should expect to see many people there with various backgrounds. The walls in the room are painted in a stucco fashion. The carpet in my room has seen better days. The bathroom was ok except for the placement of the bathroom tissue holder (very inconvenient). The cleaning staff made the bed but afterward did not want to replace the thin, decorative bed accent at the foot of the bed. Also, they changed the towels but were regularly reluctant to empty the trash or vacuum the floors as necessary. I did, however, see someone spot check some of the rooms. Moreover, as in other posts, I smelled cigarette and other smoke that came into my room although all windows and doors were closed. So, while you may have asked for a non-smoking room, you may come into contact with it anyway. Additionally, I had to request an ironing board but received a small ironing board that lays on the bed. You should, moreover, expect to pay the full costs of your stay at the time of check-in. I will say that the hotel office staff were very helpful. The upside of the hotel is knowing that they are currently renovating/modernizing the rooms and exterior. Check back with them in a year or eighteen months and perhaps the accommodations will be better.
1 out of 5
by A verified traveler

Never going back! Refused service dog!

Posted Apr 17, 2016 on Hotels
It was horrible, we checked in just fine, with our service dog, and then the next day when we came back to the hotel, we were yelled at by the OWNER about how she wasn't a service animal and just because we said she was didn't mean she really was. We showed the papers proving she was a service dog the night before! We were supposed to stay for 3 nights and left after one, because the service was so bad!
4 out of 5
by A verified traveler

Business Trip its ok

Posted Mar 13, 2016 on Hotels
For business purposes great place its in the middle of no where clean and respectful
5 out of 5
by Anthony from Quito

The best in California

Posted Feb 25, 2016 on Hotels
Excelente The best
4 out of 5
by John

This traveler left a rating score only Posted Feb 16, 2016 on Hotels
4 out of 5
by Gabriel

Posted Feb 15, 2016 on Hotels
en general todo bien
3 out of 5
by A verified traveler from Berkeley ca

Vday get away

Posted Feb 13, 2016
It was a nice stay clean rooms lost of parking. But don't understand why they don't have more towels and the area it's in A 50$ deposit should not be added to $90 and 109.90$ cheap looking rooms..
4 out of 5
by A verified traveler

Great stay!

Posted Feb 12, 2016 on Hotels
Nice room service, well maintained and quiet.
1 out of 5
by A verified traveler


Posted Feb 8, 2016
mold in shower, room smelled of something(?) continental breakfast was a cup of luke warm coffee, with packaged sugar and cream and a packaged pastry. had to go to the office two times before there was coffee available.