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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Best Western Crossroads Of The Bluffs

Star Rating
2.5 out of 5

Photo gallery

Featured Image
Indoor pool
Indoor pool
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens

Guest reviews

3.7/5 Good
896 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Pet Friendly
Free Airport Shuttle

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

2216 27th Ave, Council Bluffs, IA

Explore the area

Popular LocationHorseshoe Council Bluffs17 min walk
Popular LocationMid-America Center20 min walk
Popular LocationAmeristar Casino Hotel at Council Bluffs4 min drive
AirportOmaha, NE (OMA-Eppley Field)13 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

    Photos of Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

    3.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Photos of Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Suite, 1 King Bed, Non Smoking, Jetted Tub

    Photos of Suite, 1 King Bed, Non Smoking, Jetted Tub

    4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking, Jetted Tub

  • Standard Room, 1 King Bed, Accessible, Bathtub

    Photos of Standard Room, 1 King Bed, Accessible, Bathtub

    4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Bathtub

  • Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

    Photos of Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

    3.9/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    Photos of Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

About this area

Council Bluffs

Located in Council Bluffs, Best Western Crossroads Of The Bluffs is near the airport. Omaha Children's Museum and Orpheum Theater are cultural highlights and Henry Doorly Zoo is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Mid-America Center or CHI Health Center Omaha.

Visit our Council Bluffs travel guide
Map
Popular Location

What's nearby

  • Horseshoe Council Bluffs - 17 min walk
  • Mid-America Center - 20 min walk
  • Ameristar Casino Hotel at Council Bluffs - 4 min drive
  • Union Pacific Railroad Museum - 5 min drive
  • Lauritzen Gardens - 8 min drive

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • Culver's - 15 min walk
  • Texas Roadhouse - 15 min walk
  • Jack Binion's Steak House - 17 min walk
  • Hooters - 2 min drive
  • Quaker Steak & Lube - 3 min drive

About this property

Best Western Crossroads Of The Bluffs

Hotel with free breakfast, near Horseshoe Council Bluffs
This smoke-free hotel features an indoor pool, a fitness center, and laundry facilities. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. All 107 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Best Western Crossroads Of The Bluffs offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Council Bluffs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Free continental breakfast

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day
2 per room (up to 80 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer
The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Frequently asked questions

Can I cancel my reservation for free at Best Western Crossroads Of The Bluffs and receive a full refund?
Yes, Best Western Crossroads Of The Bluffs offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Crossroads Of The Bluffs cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is Best Western Crossroads Of The Bluffs pet-friendly?
Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 10 per pet, per day.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM–2:00 AM. After-hours check-in is not available.
What time is check-out at this property?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Does this hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this property located?
Situated near the airport, this hotel is 0.9 mi (1.4 km) from Horseshoe Council Bluffs and 1 mi (1.7 km) from Mid-America Center. Joe's Karting and Western Historic Trails Center are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Best Western Crossroads Of The Bluffs

3.7
Good
896 reviews
5 - Excellent
246
4 - Good
331
3 - Okay
154
2 - Mediocre
98
1 - Poor
67
3.8
Cleanliness
4.0
Service and Staff
3.5
Amenities
3.6
Property condition

4/5 Good

Paige, Morrison, CO
Traveled with family
Aug 4, 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities

It was clean, comfortable and centrally located! Staff was nice.

Stayed 1 night in Jul 2020

1/5

Mike, Chicago
Traveled with partner
Aug 2, 2020
  • Disliked: Cleanliness, amenities, property conditions & facilities

Shower drain was clogged, people smoking inside hotel, I do NOT recommend staying at this hotel.

Stayed 1 night in Aug 2020

4/5 Good

Verified traveler
Jul 31, 2020
  • Liked: Staff & service

Fast check in and nice staff at the desk room was clean

Stayed 1 night in Jul 2020

3/5

Verified traveler
Business traveler, Traveled with family
Jul 11, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean hotel, great service at check in, but there were no towels in the room and when I asked housekeeping they said they were short on towels and gave us pool towels. Wasn’t a bad experience and would stay there again.

Stayed 1 night in Jul 2020

2/5

Les, Fishers, in
Traveled with pets, Traveled with family
Jul 9, 2020
  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

Price was good and liked that our dog could stay there. The room was not very nice. Old and cheap fixtures. Shower head and water not great. Cleanliness was questionable.

Stayed 1 night in Jul 2020

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