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Best Western Crossroads Of The Bluffs

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Featured Image
Indoor Pool
Indoor Pool
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Best Western Crossroads Of The Bluffs

Best Western Crossroads Of The Bluffs

2.5 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
2216 27th Ave, Council Bluffs, IA, 51501

Explore the area

  • Popular LocationHorseshoe Council Bluffs17 min walk
  • Popular LocationMid-America Center20 min walk
  • Popular LocationWestern Historic Trails Center4 min drive
  • AirportOmaha, NE (OMA-Eppley Field)13 min drive

Choose dates to view prices

About this area

Council Bluffs

Located in Council Bluffs, Best Western Crossroads Of The Bluffs is near the airport. Orpheum Theater is a cultural highlight and some of the area's popular attractions include Henry Doorly Zoo and Omaha Children's Museum. Looking to enjoy an event or a game? See what's going on at Mid-America Center or CHI Health Center Omaha.

What's nearby

  • Horseshoe Council Bluffs - 17 min walk
  • Mid-America Center - 20 min walk
  • Ameristar Casino Hotel at Council Bluffs - 4 min drive
  • Western Historic Trails Center - 4 min drive
  • Lauritzen Gardens - 8 min drive

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • Culver's — 15 min walk
  • Texas Roadhouse — 15 min walk
  • Jack Binion's Steak House — 17 min walk
  • Quaker Steak & Lube — 3 min drive
  • Jonesy's Taco House — 3 min drive

About this property

Best Western Crossroads Of The Bluffs

Hotel with free breakfast, near Horseshoe Council Bluffs
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and express check-out. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include free newspapers. All 107 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Best Western Crossroads Of The Bluffs offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English
  • Spanish
  • Urdu

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
2 per room (up to 80 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 259 out of 970 reviews
5 - Excellent 27%
Rating 4 - Good. 344 out of 970 reviews
4 - Good 35%
Rating 3 - Okay. 170 out of 970 reviews
3 - Okay 18%
Rating 2 - Poor. 112 out of 970 reviews
2 - Poor 12%
Rating 1 - Terrible. 85 out of 970 reviews
1 - Terrible 9%

3.8/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We checked in and went to our provided room. Still a mess, towels everywhere and trash from previous stay. Go to correct and I tell him we want NON SMOKING still same bed type. Gives us a smoking room so it smells terrible. Turn on the faucet and orange water comes out. Not clean throughout the place and the morning breakfast was dry and hard to even eat there.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good property it was very nice and clean rooms.
Stayed 1 night in Jul 2021

1/5 Terrible

Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and pool area
Stayed 1 night in Jul 2021

2/5 Poor

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2021