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Best Western Crossroads Of The Bluffs

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Primary image
Indoor pool
Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets

Overview of Best Western Crossroads Of The Bluffs

Best Western Crossroads Of The Bluffs

2.5 star property

3.6/5 Good

Top rated for staff & service (4.0/5)

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym
Map
2216 27th Ave, Council Bluffs, IA, 51501

Explore the area

  • Popular LocationHorseshoe Council Bluffs17 min walk
  • Popular LocationMid-America Center20 min walk
  • Popular LocationWestern Historic Trails Center7 min drive
  • AirportOmaha, NE (OMA-Eppley Field)13 min drive

Room options

About this area

Council Bluffs

Located in Council Bluffs, Best Western Crossroads Of The Bluffs is near the airport. Henry Doorly Zoo and Joe's Karting are local attractions and those in the mood for shopping can visit Shadow Lake Towne Center and Westroads Mall. RailsWest Railroad Museum and Union Pacific Railroad Museum are also worth visiting.

What's nearby

  • Horseshoe Council Bluffs - 17 min walk
  • Mid-America Center - 20 min walk
  • Western Historic Trails Center - 7 min drive
  • Lauritzen Gardens - 8 min drive
  • Union Pacific Railroad Museum - 8 min drive

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • The Salty Dog - 7 min walk
  • Culver's - 15 min walk
  • Texas Roadhouse - 15 min walk
  • Jack Binion's Steak House - 17 min walk
  • Quaker Steak & Lube - 3 min drive

About this property

Best Western Crossroads Of The Bluffs

Hotel near the airport
Take advantage of free to-go breakfast, laundry facilities, and a gym at Best Western Crossroads Of The Bluffs. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Free newspapers, smoke-free premises, and express check-out
  • Meeting rooms and a 24-hour front desk
  • Guest reviews speak well of the breakfast, helpful staff, and location
Room features
All guestrooms at Best Western Crossroads Of The Bluffs have comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Hindi, Spanish, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

86% of travelers were happy with check-in
Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 80 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Frequently asked questions

Is Best Western Crossroads Of The Bluffs pet-friendly?

Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 20 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at Best Western Crossroads Of The Bluffs?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Best Western Crossroads Of The Bluffs on Sep 29, 2022 start from $74.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Crossroads Of The Bluffs?

Self parking is free at this property.

What time is check-in at Best Western Crossroads Of The Bluffs?

Check-in is from 3:00 PM - 2:00 AM. After-hours check-in is not available.

What time is check-out at Best Western Crossroads Of The Bluffs?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Crossroads Of The Bluffs located?

Situated near the airport, this hotel is within 1 mi (2 km) of Horseshoe Council Bluffs and Mid-America Center. Joe's Karting and Western Historic Trails Center are also within 3 mi (5 km).

Can I cancel my reservation for free at Best Western Crossroads Of The Bluffs and receive a full refund?

Yes, Best Western Crossroads Of The Bluffs offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Crossroads Of The Bluffs cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 280 out of 1001 reviews
5 - Excellent 28%
Rating 4 - Good. 343 out of 1001 reviews
4 - Good 34%
Rating 3 - Okay. 170 out of 1001 reviews
3 - Okay 17%
Rating 2 - Poor. 112 out of 1001 reviews
2 - Poor 11%
Rating 1 - Terrible. 96 out of 1001 reviews
1 - Terrible 10%

3.7/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

3.6/5

Eco-friendliness

3/5 Okay

Julia
Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Our room reeked of cigarettes even though it was supposed to be nonsmoking. There was mold in the bathroom (no fan).
Stayed 1 night in Sep 2022

1/5 Terrible

Michael
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was never cleaned/made up even when I hung sign on door requesting service
Stayed 4 nights in Sep 2022

4/5 Good

Romualdas
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,It was very conveniently located to the interstate and easy to get to. There was a large selection for breakfast.
Stayed 1 night in Sep 2022

4/5 Good

Paula D., Wichita
Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was roomy and comfortable. There was a few cobwebs. There was a lot of construction so blocked off areas for parking and also a couple exit doors close to our room. The breakfast was good but might need more tables on weekend.
Stayed 3 nights in Aug 2022

5/5 Excellent

Ryan
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway. The only complaint it was noisy,I believe it trains I hearing. The rooms were very spacious and clean.
Stayed 1 night in Aug 2022

3/5 Okay

Gavin
Traveled with partner
Liked: Staff & service
Property is on 80 so there is great fast access to shopping, dining, and the best zoo in the Midwest. But everything in our room was sticky. Like the remote had sticky residue like some snotty 3 year old just licked it after eating cotton candy, the bathroom floor was a bit sticky, the door handle was a bit sticky. Idk if it was a sticky residue from a cleaner or what but it wasn't necessairly nice. Breakfast was ok. Waffle maker with excellent batter, but scrambled eggs and sausage patties were both tough and the eggs were almost void of flavor. Everything else was pretty decent though. The price was a bit much for the property itself but I guess it's somewhat justified with the easy access to most things you would need on a vacation or travel stay.
Stayed 2 nights in Aug 2022

1/5 Terrible

Sophia
Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here after driving on the road for 10 hours. We were going to stay at another hotel but saw this one had a room with a jacuzzi tub available so we decided on this one so we could relax after the long drive. We get in the room and it is incredibly run down. The jacuzzi tub had no warm water let alone hot water so no using that. The curtains were basically stapled to the wall and you can tell they are really cheap when it comes to maintenance and repairs. There was white plaster all over the gray bathroom walls. The shower shifted when you walked on it (according to my fiance, I was too grossed out to use it). The mattress was very uncomfortable and I couldn't fall asleep hearing so many creepy noises in the room. In the morning, I spoke with the front desk solely about a partial refund for the jacuzzi since it didn't work and those rooms cost extra. She said her manager would be back in an hour and she would give him my information and he would call me. It's been 3 days now and I have not been contacted. I feel robbed. We stayed at another hotel in downtown Omaha the next 2 nights that was LESS expensive and in amazing condition in a beautiful large suite. I've been to other Best Western's and they have been fine, not sure why this one is awful and incredibly overpriced.
Stayed 1 night in Jul 2022

5/5 Excellent

Jeffery
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it being close to the casino. Also, the pool is nice.
Stayed 1 night in Jul 2022

3/5 Okay

Ricardo Quiroz
Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff and good breakfast but the ac unit is super loud and the shower has no pressure and leaks all night
Stayed 1 night in Jul 2022

3/5 Okay

Joshua
Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Shower faucet was leaky and bared allowed the shower to turn on, toilet seat did not stay up, bed sheets were ripped, but otherwise a decent stay.
Stayed 1 night in Jul 2022