Crawley Residences

"Didn't realize it was a combination bathroom/ shower, could have been my mistake or I didn't recognize the name for it. personally probably would have picked another room. The no window I expected, was fine."

"Stunning design, impeccable staff, and a restaurant selection that makes choosing a chore (in the best way). I was here for a conference, but the room service was so top-tier that I may have spent more time with the breakfast menu than my actual notes. A perfect stay for when you want to look professional but feel a bit pampered."

"Hotel in great location and room was clean and modern. Bar was good with a large selection of drinks and some food. Afternoon tea was great in the conservatory overlooking the sea front. I would definitely recommend staying."

"This hotel is worth the money if you are flying out of Gatwick. The staff are very nice the hotel is clean and quiet and it is attached to the airport so its very easy when travelling. Highly recommend."

"Our key concerns re the property: - We may have missed it when we confirmed our booking, but when we arrived we found there was a GBP 12.00 parking charge. This seems very high given the cost of the room. - The room was unbearably hot, and even after adjusting the thermostat it stayed hot all night. - The room smelled like it had previously been a smoking room; it was very musty. - Finally, we had dinner in the restaurant and it was appalling. *My son ordered a pizza, and even though it was only 7ish pm, they had run out of pizzas. *I ordered a steak; it was GBP32 on the menu, and came out cold and overcooked. *My husband ordered a burger; the patty was the size of a beef slider, and was so overcooked he actually had to use a steak knife to cut it. Also on the burger was one slice of tomato, and one slice of lettuce. It was shocking for the price, particularly as it was almost inedible. I will say the service in the restaurant was very friendly, but the food was terrible. The ibll for the steak, two burgers, two glasses of wine, and a non-alco' beer was GBP 99.00. "

"The staff were all super nice, all of them. One of them which I believe was the manager gave me recommendations on what I can do in the area. Which was very helpful."

"Best hotel best staff very caring Thank you for hekp during my critical time "

"The staff was friendly, helpful and overall excellent. Unfortunately, the elevator was not working and it was not repaired throughout our stay of 6 nights! We were on the fifth floor, so we had to make the tedious climb up and down to our room. The hotel did not even offer to compensate us for this inconvenience. It was only after we asked for a complimentary something that they offered one day free breakfast. The water pressure of the toilet in the room was very low, so flushing did not work well. "

"Close to beach and very central and room was clean and comfortable."