great hotel in downtown dallas
Posted Dec 2, 2016
This grand old lady is experiencing a redo. The rooms have been newly renovated and they are beautiful and spacious.The bed was amazing. Bathroom very spacious and the shower could easily hold a couple of people.
The staff are so very helpful and friendly. Andrew, the bellman, went above and beyond to familiarize me with the room and even remembered details about our visit when we left.
Housekeeping needs to pay more attention to re-stocking items in the room. We had three people and one coffee cup - the crankiest member got the cup!
When I informed the front desk, they were very apologetic and offered to go get the rest of the party cups of coffee.
The only downside is that the lobby is currently undergoing renovation so 99 per cent of it was behind big black curtains. Glimpses behind the curtain revealed a large airy space that I can't wait to come back and enjoy.
Overall, a lovely stay and I would definitely come back.