Fairmont Dallas

4.5 star property
Eco-certified Dallas hotel in Downtown Dallas with a health club

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Fairmont Dallas

Exterior
Outdoor pool, pool umbrellas
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; American cuisine
Business center

Reviews

8.4

Very good

Popular amenities

  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Bar
    BarBar
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
1717 N Akard St, Dallas, TX, 75201
  • Popular LocationDallas World Aquarium6 min walk
  • Popular LocationAmerican Airlines Center14 min walk
  • Popular LocationKay Bailey Hutchison Convention Center15 min walk
  • AirportDallas, TX (DAL-Love Field)14 min drive
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About the neighborhood

Dallas

Fairmont Dallas is located in Downtown Dallas, a neighborhood in Dallas, and is in the entertainment district and near a metro station. The area's natural beauty can be seen at Dealey Plaza and Fair Park, while Cotton Bowl and Toyota Music Factory are cultural highlights. Dallas World Aquarium and Dallas Zoo are not to be missed. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.

What's nearby

  • Dallas Museum of Art - 3 min walk
  • Dallas World Aquarium - 6 min walk
  • Perot Museum of Nature and Science - 8 min walk
  • American Airlines Center - 14 min walk
  • Kay Bailey Hutchison Convention Center - 15 min walk

Getting around

  • Saint Paul & Ross Tram Stop - 3 min walk
  • Dallas Union Station - 18 min walk
  • Love Field Airport (DAL) - 14 min drive

Restaurants

  • ‪El Fenix - ‬6 min walk
  • ‪Salsa Limon - ‬4 min walk
  • ‪La Ventana Downtown - ‬6 min walk
  • ‪Sloane's Corner - ‬6 min walk
  • ‪Snappy Salads - ‬5 min walk

About this property

Fairmont Dallas

Eco-certified hotel near American Airlines Center
Located close to Dallas World Aquarium and Dealey Plaza, Fairmont Dallas provides a terrace, shopping on site, and a coffee shop/cafe. The on-site American cuisine fine-dining restaurant, The Pyramid Restaurant, offers breakfast, lunch, and dinner. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool with pool umbrellas
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Wedding services, a water dispenser, and a TV in the lobby
  • Guest reviews say great things the dining options, central location, and helpful staff
Room features
All 545 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 54.13 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 24 to 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pyramid Bar
  • The Pyramid Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 239,497 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 29.48 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24 to 50 per person
  • Fee for in-room wireless internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 54.13 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 29.48 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dallas Fairmont
Fairmont Dallas
Fairmont Hotel Dallas
Fairmont Dallas Hotel
The Fairmont Dallas Hotel Dallas
The Fairmont Dallas
Fairmont Dallas Hotel
Fairmont Dallas Dallas
Fairmont Dallas Hotel Dallas

Frequently asked questions

Does Fairmont Dallas have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Fairmont Dallas?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Fairmont Dallas on Aug 10, 2024 start from $123.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Dallas pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Fairmont Dallas?

Valet parking is available for USD 54.13 per night.

What time is check-in at Fairmont Dallas?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Fairmont Dallas?

Check-out is at noon.

Where is Fairmont Dallas located?

Located in Downtown Dallas, this eco-certified hotel is within a 10-minute walk of Dallas Museum of Art and Dallas World Aquarium. American Airlines Center and Kay Bailey Hutchison Convention Center are also within 15 minutes. Saint Paul & Ross Tram Stop and Saint Paul & San Jacinto Tram Stop are within a 5-minute walk.

Fairmont Dallas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 844 out of 1514 reviews" "
Rating 8 - Good. 292 out of 1514 reviews" "
Rating 6 - Okay. 179 out of 1514 reviews" "
Rating 4 - Poor. 105 out of 1514 reviews" "
Rating 2 - Terrible. 94 out of 1514 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jackeline, Sarasota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel. We love it
Stayed 2 nights in Jun 2024

4/10 Poor

Catherine

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had meetings in adjacent building and liked the tunnel access on hot days.
Stayed 4 nights in Jul 2024

10/10 Excellent

Josh

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Laron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Matthew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Tunisia Weaver

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at The Fairmont Dallas for two weeks. Unfortunately, my experience was not good. I booked a regular room and also paid for an upgrade to the Gold Room on floors 17-19. The regular rooms looked old, which was disappointing. The Gold Room didn't offer much more than a standard room at any other hotel. The staff had trouble explaining the upgrade process, which was frustrating. The pool was dirty, which made my experience worse. There was no toilet paper twice in the Gold Lounge, and the staff had trouble finding more, which was unacceptable for a luxury service. The service was inconsistent; some staff members were nice and helpful, while others were just okay. Despite leaving tips, the service didn't get better. The hotel promised personalized service for Gold Room guests, including knowing your name and providing a personal concierge for check-in and check-out, but none of this happened. We ate at the Pyramid Restaurant twice and received different levels of service and food quality, even though we ordered the same dishes. This is concerning and suggests a lack of quality control. Despite the staff trying to look professional, it seemed like they were trying to hide the hotel's poor condition. The location is convenient, but that doesn't make up for the hotel's problems. Because of how long I stayed and the Gold Room upgrade, I expected better luxury & communication. The Fairmont Dallas didn't meet my expectations, and I can't recommend it based on my experience.
Stayed 13 nights in Jul 2024

4/10 Poor

Ruslan, Houston

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Melanie, Normal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Eduardo

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was nice, but the only issue was that there was only one elevator for the entire building.
Stayed 2 nights in Jul 2024

10/10 Excellent

LUIS, CDMX

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s a good old hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Yovanny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to attractions
Stayed 2 nights in Jul 2024

4/10 Poor

Anand

Disliked: Property conditions & facilities
Dated property in need of upgrading. Basic Amenities like phone did not work.
Stayed 1 night in Jul 2024

6/10 Okay

C.J.

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Angelique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a $47 charge when requesting an additional key card, that was not unexplained when received. Additionally, $50 for daily valet (and valet is the ONLY available hotel parking) is pretty ridiculous. Especially bc I've stayed at luxurious hotels that didn't charge such a fee. Lastly, one of the front desk staff members was not very friendly. She seemed to have very little patience or willingness to answer simple questions.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jamari

Good
Stayed 3 nights in Jul 2024

8/10 Good

Brenda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay!
Stayed 4 nights in Jul 2024

4/10 Poor

Adrienne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I called before I booked the hotel to find out when the pool closed, as I knew I’d be arriving late and still wanted to use the pool. The person on the phone at the hotel told me the pool closed at 11. I got to the pool at 9:45 and at 10 security staff came out and told us the pool closes at 10. I would’ve booked a different hotel had I been given the correct info. The room was fine. Bedding was very thin and not luxurious or cozy. Last night and this morning our whole floor and our room stank of pot smoke. We used the basket and when he returned our car, the valet person smelled so bad of body odor, that the smell lingered in our car for quite a while. This was our first and last visit to the Fairmont Dallas.
Stayed 2 nights in Jul 2024

6/10 Okay

Judith

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
key card kept malfunctioning. Had to reset the key three times during a one week stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property will return
Stayed 2 nights in Jul 2024

10/10 Excellent

Victor, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly luxurious older hotels with big spacious rooms and a great location.
Stayed 1 night in Jul 2024

2/10 Terrible

Jean

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Leola

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Quiet. Friendly staff. Comfy bed. I’ll be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kwadarius

Liked: Cleanliness, amenities
All of it
Stayed 2 nights in Jul 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5