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Rating 10 - Excellent. 1265 out of 1945 reviews" "
Dear Mark Dear Gavriel, Thank you for choosing to stay at the Hyatt Regency Dallas. We are sorry that your experience did not meet your expectations. Your feedback is important to us, and we will take it into consideration to improve our operations in the future. We hope to have the opportunity to welcome you back and provide you with a more enjoyable and memorable experience. Best regards,
Dear Larry, we are glad to hear that your stay was excellent. At Hyatt Regency Dallas, we aim to take care of our guest so they can be their best. It would be an honor to host you again in the future!
8/10 Good
Kayli
Business traveler
Apr 29, 2024
Liked: Cleanliness, amenities
No impressed at all. For the price of this hotel I was shocked they didn’t offer an airport shuttle. The pool is incredibly small and the restaurant/snack shop is very over priced.
Kayli
Stayed 3 nights in Apr 2024
Response from Hyatt Regency Dallas on Apr 30, 2024
Dear Kayli, thank you for choosing to stay at Hyatt Regency Dallas. We are sorry that your experience did not meet your expectations. Your feedback is important to us, and we will take it into consideration to improve our operations in the future. We appreciate your loyalty to Hyatt and hope to have the opportunity to exceed your expectations in the future.
The hotel is nice, but I give it three stars. The aesthetic choices do little for the comfort of the guests. The enormous atrium funnelled bar noise up 6 floors to my room until 1am each evening. I'm also, personally, not a fan of ledges so it was a mild anxiety attack each trip to my room from the elevator.
I would rate the staff as 5 stars in my experience and I enjoyed the breakfast buffet.
But 3/5 due to the unrestful experience overall.
John
Stayed 4 nights in Apr 2024
Response from Hyatt Regency Dallas on Apr 30, 2024
Dear John, thank you for choosing to stay at Hyatt Regency Dallas. We are sorry that your experience was not as restful as you had hoped. Your feedback is important to us, and we will take it into consideration to improve our operations in the future. We appreciate your loyalty to Hyatt and hope to have the opportunity to exceed your expectations in the future.
Response from Hyatt Regency Dallas on Apr 15, 2024
Dear Timothy, thank you for sharing your wonderful experience at our hotel. We are thrilled you had a pleasant stay. Our goal is to care for you so you can be your best! We hope to welcome you back soon.
It was a very nice property but for the History and Legacy of the Hyatt Guest accommodations were highly needed in the room as access to water and genuine hospitality.
Marscellus
Stayed 1 night in Apr 2024
Response from Hyatt Regency Dallas on Apr 15, 2024
Dear Marscellus, thank you for choosing to stay at Hyatt Regency Dallas. We are sorry that your experience did not meet your expectations. Your feedback is valuable to us, and we hope to have another opportunity to welcome you back and provide you with a memorable experience.
Response from Hyatt Regency Dallas on Apr 15, 2024
Dear Fredrick, we are glad to hear that your stay was excellent. At Hyatt Regency Dallas, we aim to take care of our guest so they can be their best. It would be an honor to host you again in the future!
8/10 Good
Laura
Apr 10, 2024
Laura
Stayed 1 night in Apr 2024
Response from Hyatt Regency Dallas on Apr 30, 2024
Dear Laura, thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay. It was our pleasure to have you as our guest, and we look forward to welcoming you back again in the future.
10/10 Excellent
Richard
Apr 9, 2024
Liked: Cleanliness
Richard
Stayed 1 night in Apr 2024
Response from Hyatt Regency Dallas on Apr 15, 2024
Dear Richard, we are thrilled to hear that you had an enjoyable stay with us. Our staff takes pride in providing friendly and attentive service to all our guests, and we are delighted to know that they made you feel welcomed. We hope to have the pleasure of welcoming you back soon. Thank you for choosing us as your home away from home!
Great customer service. Spider bellman was excellent and also the african american gentleman working the budget desk. The hotel was very clean and the bed was so comfortable. Great experience. Thank you!
TISHON
Stayed 3 nights in Apr 2024
Response from Hyatt Regency Dallas on Apr 9, 2024
Dear Tishon, thank you for sharing your wonderful experience at our hotel. We are thrilled you had a pleasant stay with us! We take pride in providing exceptional customer service to all of our guests, and we're glad that we were able to exceed your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!
Dear Alison, thank you for sharing your positive experience at our hotel. We are delighted to hear that you enjoyed your stay. It was our pleasure to have you as our guest, and we look forward to welcoming you back again in the future.
Dear Neil, thank you for sharing your wonderful experience at our hotel. We are thrilled you had a pleasant stay with us, and our staff exceeded your expectations. It's always a pleasure to know that we contributed to making your stay exceptional, thank you for being a part of the Hyatt Family. Can't wait to have you back!
Very accessible. They're so on top of room cleaning that I was able to check in a couple of hours early! Staff are friendly, quick and helpful.
Collin
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Dallas on Apr 1, 2024
Dear Collin, we are thrilled to hear that you had an enjoyable stay with us. Our staff takes pride in providing friendly and attentive service to all our guests, and we are delighted to know that they made you feel welcomed. We hope to have the pleasure of welcoming you back soon.
Dear Dailin, Dear 636rebeccaz, thank you for sharing your wonderful experience at our hotel. We are thrilled you had a pleasant stay with us, and our staff exceeded your expectations. It's always a pleasure to know that we contributed to making your stay exceptional, thank you for being a part of the Hyatt Family. We can't wait to have you back!
Response from Hyatt Regency Dallas on Mar 27, 2024
Dear Scottie, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!
4/10 Poor
Jay
Traveled with group
Mar 24, 2024
Disliked: Amenities
do not recommend it. Too close the train station so very noisy. the rooms are average and no mini bar nor bottle of waters.
Jay
Stayed 3 nights in Mar 2024
Response from Hyatt Regency Dallas on Mar 26, 2024
Dear Jay, thank you for choosing to Hyatt Regency Dallas. We are sorry that your experience did not meet your expectations. Your feedback is valuable to us, and we hope to have another opportunity to welcome you back and provide you with a better experience.
My wife and I truly enjoy our stay at your beautiful hotel. From our entrance into our departure we were amazed by all your beautiful decor. The location is in the heart of DFW and we were able to see so many other amazing attractions
Robert L.
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Dallas on Mar 26, 2024
Dear Robert, thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you and your wife enjoyed your stay. It was our pleasure to have you as our guest, and we look forward to welcoming you back again in the future.
Response from Hyatt Regency Dallas on Mar 26, 2024
Dear Cindy, thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay. It was our pleasure to have you as our guest, and we look forward to welcoming you back again in the future.
Stayed at this hotels for my daughter's cheerleaders compition and we really enjoyed our stay. Great customer service at the deak and through text messages.
LaToya
Stayed 4 nights in Feb 2024
Response from Hyatt Regency Dallas on Mar 13, 2024
Dear LaToya, thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you and your daughter enjoyed your stay during the cheerleading competition. It was our pleasure to have you as our guest, and we look forward to welcoming you back again in the future.
Was a great quiet place very nice and staff was very helpful and great amenities through out the hotel definitely recommend if I could give more than 5 stars I would
Josh
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Dallas on Feb 26, 2024
Dear Josh, we are thrilled to hear that you had an enjoyable stay with us. Our staff takes pride in providing friendly and attentive service to all our guests, and we are delighted to know that they made you feel welcomed. We hope to have the pleasure of welcoming you back soon and would be honored to host you in the future.
Response from Hyatt Regency Dallas on Feb 19, 2024
Dear Ashish, we are thrilled you had a pleasant stay Hyatt Regency Dallas, and that staff exceeded your expectations. We welcome you back for another memorable stay in the future!
4/10 Poor
Andrea
Feb 17, 2024
Disliked: Property conditions & facilities
Andrea
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Dallas on Feb 19, 2024
Dear Andrea, thank you for choosing to stay at Hyatt Regency Dallas. We are sorry that your experience did not meet your expectations. Your feedback is valuable to us, and we hope to have another opportunity to welcome you back and provide you with a better experience.
Response from Hyatt Regency Dallas on Feb 14, 2024
Thank you for choosing Hyatt Regency Dallas, Taylor. We are thrilled to hear that your stay was enjoyable. We look forward to welcoming you back soon!
10/10 Excellent
Karla
Feb 12, 2024
Karla
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Dallas on Mar 26, 2024
Dear Karia, thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay. It was our pleasure to have you as our guest, and we look forward to welcoming you back again in the future.
Fantastic venue! Like all hotels things can get expensive quickly but you get great value and service and a very comfortable bed and the showers are nice too. I can't say enough good about my experience.
Samuel Benjamin
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Dallas on Feb 5, 2024
Dear Samuel Benjamin, thank you for leaving such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and hope to welcome you back soon!
10/10 Excellent
Rick
Feb 2, 2024
Birthday getaway
Celebrating my wife’s birthday again here! Love this property and the friendly staff. This hotel never disappoints!
Rick
Stayed 1 night in Jan 2024
Response from Hyatt Regency Dallas on Feb 5, 2024
Dear Rick, Thank you for choosing our hotel to celebrate your wife's birthday. We're pleased to hear that you love our property and that our friendly staff never disappoints. We hope to welcome you back soon for another wonderful stay.
10/10 Excellent
Daryll
Traveled with family
Jan 28, 2024
Liked: Cleanliness, room comfort
Daryll
Stayed 2 nights in Jan 2024
Response from Hyatt Regency Dallas on Jan 29, 2024
Dear Daryll, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!
6/10 Okay
Rheanne
Traveled with partner
Jan 28, 2024
Liked: Property conditions & facilities
The noise from the train and the bar noise downstairs made for a hard time to rest.
Rheanne
Stayed 3 nights in Jan 2024
Response from Hyatt Regency Dallas on Jan 29, 2024
Dear Rheanne, Thank you for rating our hotel. We are pleased to hear that you received exceptional service. However, we apologize for the inconvenience caused by the bar and train noise. Your feedback is valuable to us, and we will certainly consider it for improving our operations. Thank you once again for choosing to stay with us. It will be pleasure of welcoming you back soon.
8/10 Good
Latifa
Jan 28, 2024
Liked: Cleanliness
Latifa
Stayed 3 nights in Jan 2024
Response from Hyatt Regency Dallas on Jan 29, 2024
Dear Latifa, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!
6/10 Okay
PRETHA
Jan 24, 2024
Disliked: Property conditions & facilities
The front desk ladies are nice. But no one in the market and couple of folks wanting to check out.
PRETHA
Stayed 1 night in Jan 2024
Response from Hyatt Regency Dallas on Jan 29, 2024
Thank you for rating our hotel. We are pleased to hear that you received exceptional service. However, we apologize for the inconvenience caused by the unavailability of staff in the market. Your feedback is valuable to us, and we will certainly consider it for improving our operations. Thank you once again for choosing to stay with us. It will be pleasure of welcoming you back soon.
Response from Hyatt Regency Dallas on Jan 29, 2024
Dear Jonathon, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!
8/10 Good
Elizabeth
Traveled with family
Jan 22, 2024
Liked: Cleanliness
Great hotel, uncomfortable bed.
The hotel itself was wonderful. The only issue was the comfort of the beds and pillows. If you like a firm mattress, this won’t be a problem for you. It was an issue for my family.
Elizabeth
Stayed 2 nights in Jan 2024
Response from Hyatt Regency Dallas on Jan 22, 2024
Dear Elizabeth, thank you for rating our hotel. We are thrilled to learn that our dedicated team exceeded your expectations. We appreciate your feedback regarding the firmness of the mattresses and pillows, which we will consider for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
The staff was excellent and the room was clean. For some reason, I couldn’t get my YouTube TV to work, so there were limited tv stations to watch. The parking was down a hill, and I didn’t feel comfortable walking alone at night, so I had to pay for valet parking.
Neilann
Stayed 2 nights in Jan 2024
Response from Hyatt Regency Dallas on Jan 22, 2024
Thank you for rating our hotel. We are pleased to hear that you received exceptional service. However, we apologize for the inconvenience you experienced with your YouTube TV not working and the limited TV stations available. We will look into this issue to ensure that it does not happen again in the future. Thank you again for your review and for choosing our hotel. We hope to welcome you back in the future.
Response from Hyatt Regency Dallas on Jan 18, 2024
Dear Christine, thank you for sharing your wonderful experience at our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!
8/10 Good
joel
Jan 14, 2024
joel
Stayed 1 night in Jan 2024
Response from Hyatt Regency Dallas on Feb 5, 2024
Dear Joel, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!
10/10 Excellent
Logan
Jan 14, 2024
Liked: Cleanliness, room comfort
Logan
Stayed 1 night in Jan 2024
Response from Hyatt Regency Dallas on Jan 16, 2024
Dear Logan, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!
10/10 Excellent
browder
Jan 14, 2024
browder
Stayed 2 nights in Jan 2024
Response from Hyatt Regency Dallas on Jan 16, 2024
Dear Browder, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!
Response from Hyatt Regency Dallas on Jan 16, 2024
Dear Alberto, thank you for your feedback. Our hotel brand is committed to providing exceptional service to guests, and we're glad that we were able to meet your expectations in this regard. We're always looking for ways to improve the guest experience, and your feedback helps us in this endeavor. Thank you for choosing to stay with us, and we hope to welcome you back in the future!
Dear David, we are glad to hear that your stay was excellent. At Hyatt Regency Dallas, we aim to take care of our guest so they can be their best. It would be an honor to host you again in the future!
10/10 Excellent
Jeannie, Davenport
Jan 5, 2024
Jeannie
Stayed 3 nights in Dec 2023
Response from Hyatt Regency Dallas on Jan 29, 2024
Dear Jeannie, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!
Probably keeping up with the maintenance of the bedding. One of the headboard was peeling off and so was the foot board in the other bed. The rest was very nice, professional, friendly. Great experience!
Elizabeth
Stayed 2 nights in Dec 2023
Response from Hyatt Regency Dallas on Feb 2, 2024
Thank you for choosing Hyatt Regency Dallas, Elizabeth. We are thrilled to hear that your stay was enjoyable. We look forward to welcoming you back soon to experience our improved operations.