Reception

Reviews of Motel 6 Mesquite, TX - Rodeo - Convention Ctr

2 out of 5
Motel 6 Mesquite, TX - Rodeo - Convention Ctr
121 Grand Junction Boulevard, Mesquite, TX

Reviews

6.6
Rating 10 - Excellent. 98 out of 393 reviews" "
Rating 8 - Good. 100 out of 393 reviews" "
Rating 6 - Okay. 79 out of 393 reviews" "
Rating 4 - Poor. 48 out of 393 reviews" "
Rating 2 - Terrible. 68 out of 393 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Donald

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 25, 2024
Hi Donald, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are not very comfortable, they are thin.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Sonya, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.Natalie #Team6

10/10 Excellent

Eleanor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Eleanor, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

10/10 Excellent

Anastasia

Liked: Cleanliness
Was very clean
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Anastasia,Thank you for the excellent rating!! Maz K.#Team6

2/10 Terrible

Starling

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE SERIES AND HORR
It sucked badly. I work at home on my laptop and in my room I couldn't connect at all . And I'm pretty sure that cost me job . so
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Starling,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Aaron

Stayed 7 nights in Dec 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Dec 7, 2023
Hi Jennifer,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Melissa, Caldwell

Liked: Cleanliness
Disliked: Amenities
G
Stayed 1 night in Nov 2023

10/10 Excellent

Norma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property. This is our 2nd time staying here in the last month and have no complaints.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Norma,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

6/10 Okay

Sam

Business traveler
Liked: Cleanliness, room comfort
Semi parking
It was okay but i wasnt going for the Hilton right. But i am a truck driver, semi rig, 18 wheeler. So before i booked this site i call about parking. They told us about thay did have truck parking. But to be real no they dont. I use the lot next to there parking area. Come to find out the lot wasn't even theres.so plz just be truthful about your parking.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Sam,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Charles

Traveled with family
Disliked: Property conditions & facilities
I stayed for two nights and during my stay i experienced so many roaches. Myself and my significant other had to kill many bugs. We left the room and when we left i sprayed the room completely with bug spray. The amount of dead bugs we came back to was horrendous. We also had our children with us
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Charles,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 Poor

Roger

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience not a 90 dollar hotel
Key did not work 2am in the morning and house keeping was horrible room not very clean and beds felt like sleeping on floor had to play with knob in shower to try and get hot water
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Roger,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

JONATHAN

Stayed 1 night in Oct 2023

4/10 Poor

Amy

Disliked: Staff & service, amenities, property conditions & facilities
Reported a non-working shower several times and still not fixed. The manager was nice but a particular staff member was very rude and hung up on me twice
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Amy,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Richard

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Christie

Disliked: Staff & service
No parking with all the big truck, no towels.
Stayed 2 nights in Oct 2023

10/10 Excellent

Renoda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Motel stay
I have stayed here several times but this time we had a couple of roaches in our room but normally a great stay
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Oct 17, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Johnathon

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Chad

Stayed 1 night in Sep 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Bianca

Business traveler
Liked: Cleanliness, staff & service, amenities
I liked everything
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 18, 2023
Hi Bianca,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

alan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks very dirty and dingy. Staff was not helpful at al. Both days I was here they did not have enough towels to accommodate me and my guests. Room only had two towels I informed them that it was 4 of us. They basically told me to let the two people shower and then turn in those two towels for another two. Finally after 10 minutes of arguing with staff and front desk I was giving more towels. The next day again they wouldn’t let me get anymore towels. Room didn’t have any toilet paper I had to go to Walmart and get toilet paper for room. Room didn’t have any soap or shampoo. Overall experience was horribleds
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but no Hot Water
The Motel had no hot water so cold showers which made us sick. The a/c worked really good.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Donna, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

4/10 Poor

Jonathan

Business traveler
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Caglar

Liked: Staff & service
Disliked: Property conditions & facilities
Slow internet
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi Caglar,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

6/10 Okay

Drunita

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Marcus

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
****
Great spot and peaceful
Stayed 4 nights in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Marcus,Thanks for your review, we really appreciate the support. Lilith#Team6

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

cody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean pool
Stayed 1 night in May 2023
Response from Brand Experience Team on May 31, 2023
Hi Cody, Thank you for positively rating your stay!! Maz K. #Team6

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to a variety of dining places and grocery store
Stayed 2 nights in May 2023
Response from Nancy Y. on May 23, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Jose

Stayed 1 night in Apr 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Shekell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Shekell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Justin

Traveled with family
Stayed 2 nights in Mar 2023

8/10 Good

Felcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Guadalupe

Stayed 1 night in Mar 2023

10/10 Excellent

Connie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean and i would recommen to anyone a stay here.
Stayed 1 night in Mar 2023
Response from Bev on Mar 15, 2023
Hello Connie,Five stars?! We’re blushing. Thanks for your time and your review, we really appreciate the support. Bev#Team6

4/10 Poor

Donnie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This was cheap but still over priced. Paper thin walls, I could hear people talking, yelling, walking all night long. I could smell blunts from other rooms, or outside. If you have the extra $20 to stay somewhere else, I would recommend doing that.
Stayed 2 nights in Feb 2023
Response from Nancy Y. on Mar 1, 2023
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

Angel

Stayed 1 night in Feb 2023

8/10 Good

Angel

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

2/10 Terrible

Darrlyn

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I didn't like the furniture....the bed was horrible. No carpet and the floor was. The shower was terrible had to call the front desk to get it on(thought it was broke) no blow dryer or iron. The location was convenient..but the room needed to be updated...it most certainly was not worth $80.00..plus the maid was knocking on my door before check out time.
Stayed 1 night in Feb 2023
Response from Nancy Y. on Mar 1, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 Good

George

Solo traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t flush but serves purpose. Clean and get what you pay for. Convenient and close to stores.
Stayed 1 night in Feb 2023
Response from Nancy Y. on Mar 1, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Shekell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Nancy Y. on Mar 1, 2023
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 Terrible

Alicia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was good
Response from Nancy Y. on Mar 1, 2023
Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Nancy Y.#Team6