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"The mgr gave us a room upgrade for our second night stay. Hotel is old, tired as in whole carpet, grout gone, but near hop on off bus stop."

"The staff is very kind and helpful. "

"A perfect base for a trip to London"

"We had a lovely stay in this excellently situated hotel, perfectly positioned for the West End, Covent Garden and several Tube stations within a short walk. Staff were exceptionally helpful and very polite and accommodating.I would highly recommend it."

"Too much construction around "

"The hotel seems fairly new, modern, pretty, walking distance to Buckingham Palace, parks, museums and transportation steps away. Rooms are comfortable and are cleaned daily. Breakfast is buffet variety pretty good for a few days. Once you have been there a few days it gets old. Employees are super polite, professional and friendly."

"great location"

"Excellent service and super comfortable."

"Great location and easy walk to Hyde Park, staff friendly and attentive, room good size and comfortable. Included breakfast was great. "