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Reviews of Adina Apartment Hotel Darwin Waterfront

4.5 out of 5
Adina Apartment Hotel Darwin Waterfront
7 Kitchener Drive, Darwin, NT

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1103 reviews" "
Rating 8 - Good. 399 out of 1103 reviews" "
Rating 6 - Okay. 87 out of 1103 reviews" "
Rating 4 - Poor. 38 out of 1103 reviews" "
Rating 2 - Terrible. 12 out of 1103 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in May 2024

10/10 Excellent

H N

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from DT on Feb 5, 2024
Thanks for your feedback, HN!

10/10 Excellent

H N

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from DT on Feb 5, 2024
Thanks for your feedback,HN!

8/10 Good

Jaime

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from DT on Feb 5, 2024
Hi Jamie,Thanks for your feedback.

8/10 Good

Mark

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Response from VB on Feb 28, 2024
Thank you for the feedback. We appreciate this.

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Sid on Nov 30, 2023
Thanks for the great rating Rebecca. See you back next time.

10/10 Excellent

Roger

Liked: Cleanliness, room comfort
Excellent all round.
This was our fourth apartment hotel stay during our trip to Australia and the best by some distance. Friendly and helpful staff, very comfortable room and an excellent breakfast. Oh, and the location is pretty good as well.
Stayed 4 nights in Oct 2023
Response from Sid on Nov 30, 2023
Thanks for the fantastic feedback Roger! We are delighted to hear that you found us to be the best by far! See you back next time!

10/10 Excellent

Emma

Stayed 1 night in Oct 2023
Response from Sid on Nov 30, 2023
Thanks for the great rating Emma. See you back next time.

10/10 Excellent

Keith

Traveled with partner
Liked: Property conditions & facilities
Views and comfort
Stayed 3 nights in Sep 2023
Response from Sid on Sep 27, 2023
Thanks for the great rating Keith! See you back next time.

6/10 Okay

Hyunjong

Business traveler
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Sep 2023
Response from Sid on Sep 18, 2023
Thanks for the feedback Hyunjong. See you back next time.

6/10 Okay

Adam

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Decks not private
Stayed 2 nights in Sep 2023
Response from Sid on Sep 15, 2023
HI Adam, thanks for sharing your feedback with us. May I ask if you are referring to our balconies or our pool area? Thanks. I look forward to hearing further from you.

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Sid on Aug 30, 2023
Thanks for the great rating Peter! Glad to know you had a great stay with us! See you back next time.

8/10 Good

Greg, Llandilo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location in the waterfront precinct, many options for food and not too far from Darwin cbd
Stayed 5 nights in Aug 2023
Response from Sid on Sep 15, 2023
Thanks for the great feedback Greg! I look forward to welcoming you back next time.

10/10 Excellent

Yvonne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved staying at Adina Darwin waterfront - it was very close to the convention centre where I attended a conference and there was a bridge to the city park area - very convenient. The room service via the restaurant was great. I would definitely stay again.
Stayed 4 nights in Aug 2023
Response from Sid on Sep 15, 2023
Thanks for the great feedback Yvonne. See you back next time.

10/10 Excellent

Damian

Liked: Cleanliness, property conditions & facilities
Location and comfort - had everything I needed at my fingertips.
Stayed 5 nights in Jul 2023
Response from Sid on Aug 22, 2023
Thanks for the great feedback Damian! See you back next time!

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
The lovely smell as you walked in and friendly staff
Stayed 3 nights in Jul 2023
Response from Sid on Aug 22, 2023
Thanks for the great feedback Wendy! Yes, the scent is very popular and I am pleased to hear you enjoyed it too! See you back next time.

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
ABSOLUTE PERFECT location!!! Right on the water front, this is perfect for families.
Stayed 4 nights in Jul 2023
Response from Sid on Jul 20, 2023
Thanks for the great feedback Sarah! See you back next time!

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Standard Darwin hotel
Stayed 1 night in Jul 2023
Response from Sid on Jul 20, 2023
Thanks for the feedback Matthew. Look forward to welcoming you back soon.

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Sid on Jul 20, 2023
Thanks for the great rating John. See you back next time.

8/10 Good

Donna

Business traveler
Liked: Cleanliness, room comfort
Great location
The hotel was in a good location, staff were nice. Had repair issues in my room which they attended to quickly. All was good except the breakfast needed improvement. It filled your stomach, but wasn't brilliant.
Stayed 3 nights in May 2023
Response from sid on May 30, 2023
Thanks for the great feedback Donna. I have noted your concerns around breakfast and will review this with our chefs. Thanks again. I hope to welcoming you back in future. Sincerly,Sid BhatiaGeneral Manager

4/10 Poor

Jane

Traveled with family
Disliked: Property conditions & facilities
The location of the property is convenient for water activities and restaurants. The staff are pleasant and the pool was enjoyable. We requested a 1 bedroom and were allocated the equivalent of a bedsit - not what was advertised in the booking. The cleanliness of our room was very poor, with food debris on the cupboards and dishwasher door, sticky finger marks over the dining table, furniture and kitchen divider. The mattress on the sofa bed was stained extensively.

6/10 Okay

Fulton

Liked: Cleanliness
Disliked: Room comfort
Disappointing
A disappointing stay. Our 'apartment' was ridiculously small as it is wrapped around a stairwell. Looking into one two doors down saw a fairly spacious real 'apartment' at the same price. There were plenty of room available - apartment 154 should only be used as a last resort.
Stayed 1 night in Apr 2023
Response from Sid on Apr 18, 2023
Dear Fulton,Thanks for sharing your feedback with us. We too are disappointed to know of the lackluster stay with us. This is certainly not what we are about. Please accept my apology for this. I note we had you booked into a studio apartment and not the usual 1 bedroom, which of course are much larger. I have however taken note of the odd shape in room 154 and shared your feedback with our teams. Thanks again for sharing your comments with us Fulton. Your comments enable us to better serve our guests in future. I do hope to welcome you back in our larger 1 bedroom apartments in future. Sincerely,Sid BhatiaGeneral Manager

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property. Great location. Prompt housekeeping with clean towels etc. polite staff. Didn’t paid over the top pricing at my time of booking. Do wish that had ceiling fans, but not a huge deal. Couldn’t complain about much really. We will be back, thanks adina :)
Stayed 4 nights in Apr 2023
Response from Sid on Apr 18, 2023
Thanks for the great feedback Laura. I will ensure we share your comments with our team, as this will only act as further encouragement to all of them.I look forward to welcoming you back soon.

8/10 Good

Kylie, Stuart Park

Stayed 1 night in Mar 2023
Response from Sid on Apr 18, 2023
Thanks for staying with us Kylie and for the great rating! see you back next time!

8/10 Good

Yvonne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location great front house staff
Stayed 1 night in Jan 2023
Response from Rayan on Feb 20, 2023
Thanks for the great feedback, we look forward to welcoming you back soon.

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Sid on Nov 30, 2023
Thanks for the great rating Kim. See you back next time.

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the waterfront and restaurants
Response from Rayan on Jan 8, 2023
Thanks for the great feedback! I am thrilled to hear that we got everything right and you thoroughly enjoyed your stay with us.

10/10 Excellent

mayson

Traveled with family
Liked: Cleanliness, room comfort
best pick in darwin
great location speedy and good room service and food
Stayed 5 nights in Dec 2022
Response from Rayan on Jan 4, 2023
Hi Mayson, Thanks for the great feedback! I am thrilled to hear that we got everything right and you thoroughly enjoyed your stay with us. Your comments will act as further encouragement for all of our team members, and I will ensure this is shared with them!Thanks again! We look forward to welcoming you back soon!

10/10 Excellent

mark

Traveled with partner
Liked: Amenities
Great location with many good food options
Response from Rayan Maisara on Nov 9, 2022
Dear Guest, Thank you for staying with us! We are glad that you enjoyed the stay with us & enjoyed the location. Will share your valuable feedback with the team. Appreciate your time to write the review. Yours Sincerely Rayan Maisara Manager on Duty

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely helpful staff Room beautiful Bed OMG so comfortable! Recommend Location perfect
Stayed 1 night in Oct 2022
Response from Rayan Maisara on Nov 2, 2022
Dear Guest, Thank you for staying with us! We are glad that you enjoyed the stay with us & enjoyed the location. Will share your valuable feedback with the team. Appreciate your time to write the review. Yours Sincerely Rayan Miasara Manager on Duty

8/10 Good

Simon

Liked: Cleanliness, room comfort
Good location and room but smell of dampness not greatest.
Stayed 2 nights in Oct 2022
Response from Shoaib Akmal on Oct 25, 2022
Dear Simon,Thanks for letting us know about the smell of dampness in the room. I will ensure this is followed up with our teams.Please accept my apology for the inconvenience caused and thanks again for sharing your feedback with us.Kind RegardsAdina/Vibe team.

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, room comfort
Amazin amazing amazing. Perfect position. Great property. Thumbs up
Stayed 3 nights in Sep 2022
Response from Shoaib Akmal on Sep 28, 2022
Dear Leanne,It is truly a pleasure to receive positive feedback and I am delighted to hear that you enjoyed our facilities and location.Thank you and we look forward to welcoming you back in the near future.

10/10 Excellent

Beverley

Liked: Cleanliness, room comfort
Loved the experience
Loved the position. Could walk to dinner and relax with all the facilities close by
Stayed 2 nights in Sep 2022
Response from Shoaib Akmal on Sep 28, 2022
Dear Beverley,It is truly a pleasure to receive positive feedback and I am delighted to hear that you enjoyed our facilities and location.Thank you and we look forward to welcoming you back in the near future.

10/10 Excellent

Rachael

Liked: Cleanliness, room comfort
Waterfront Gem Accom
We stayed here first for 3 nights (personal) then H on Mitchell for next 3 nights (work). Definitely glad we had the opportunity to experience the waterfront at the Adina. Great vibe around the hotel, value for money, the best place to be in Darwin. Love the lagoon and wave pool. Hotel bed was comfortable. We did have a slight prob with the bedroom air-con but this was sorted pretty swiftly.
Stayed 3 nights in Sep 2022
Response from Shoaib Akmal on Oct 12, 2022
Dear Rachel,It is truly a pleasure to receive positive feedback and I am delighted to hear that you enjoyed our facilities and location.Thank you and we look forward to welcoming you back in the near future.

10/10 Excellent

Lynne

Stayed 2 nights in Sep 2022

8/10 Good

Vincent

Stayed 2 nights in Sep 2022

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the city centre and attractions. Hop on hop off bus outside front door
Stayed 6 nights in Aug 2022
Response from Henri Peters on Aug 26, 2022
Dear Guest, Thank you for staying with us! We are glad that you enjoyed the stay with us & enjoyed the location. Will share your valuable feedback with the team. Appreciate your time to write the review. Yours Sincerely, Henri Peters Manager on Duty

8/10 Good

Glennys

Stayed 3 nights in Aug 2022

8/10 Good

Deborah

Liked: Cleanliness, room comfort
Take care when you book
Our favourite location in Darwin, overlooking the wharf, beach, park and wave pool, a quick ascent in the glass lift then short walk to town centre. Loved our waterview suite three years ago and decided to book the same again, even though the prices have ramped up hugely. As before, I booked through hotels.com, expecting to have the waterfront views pictured in my confirmation email. I was shocked to be directed to one of the few, perhaps the only, suite on the floor overlooking a busy street, shadowed by a sandstone cliff, and requested the one pictured on my confirmation. Having established that a waterview suite was available, I declined to pay for the upgrade to what I had booked. Management agreed but only because my confirmation stated that, as a hotels.com gold member, I was entitled to an upgrade if a room was free. The rest of our stay was uneventful, the suite was delightful, well equipped with everything we needed. Not sure if the problem was with Adina giving agency bookings a lower grade room, or with hotels.com not showing the range of rooms and their prices. If you can afford it, a waterview room at Adina Waterfront is a great place to stay in Darwin but take care with your booking.
Stayed 3 nights in Jul 2022
Response from Shoaib Akmal on Oct 23, 2022
Dear Deborah,Thank you for sharing your feedback with us. Your comments are imperative for our success as we always look to improve our service and product. I have taken note of your suggestions and will certainly bring this up during our next management meeting.Thanks again . I hope to welcome you back in future.Kind RegardsShoaib AkmalManager on Duty

8/10 Good

grace

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view around was brilliant.
Stayed 6 nights in Jun 2022
Response from Henri Peters on Jul 15, 2022
Dear Grace, Thanks for the great feedback! Thank you for staying with us! We are glad that you enjoyed the stay with us & enjoyed the location. Will share your valuable feedback with the team. Appreciate your time to write the review. Yours Sincerely Henri Peters Manager on Duty

6/10 Okay

Stuart

Liked: Cleanliness
Not so luxurious!
The hotel is ok but our room was cannot be classified as luxury although the price reflects their own internal rating!
Stayed 1 night in Jun 2022
Response from Henri Peters on Jul 15, 2022
Dear Stuart, Thanks for sharing your feedback with us. Your comments are imperative for our success as we always look to improve our service and product. I have taken note of your suggestions and will certainly bring this up during our next management meeting. Thanks again . I hope to welcome you back in future. Kind Regards Henri Peters Manager on Duty

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view over the waterfront area. Lovely room, very comfortable bed. Excellent overall.
Stayed 3 nights in Jun 2022
Response from Henri Peters on Jun 26, 2022
Dear Jennifer, Thanks for the great feedback! I am thrilled to hear that we got everything right and you thoroughly enjoyed your stay with us. Your comments will act as further encouragement for all of our team members and I will ensure this is shared with them! Thanks again! We look forward to welcoming you back soon! Kind Regards Henri Peters Manager on Duty

8/10 Good

Garry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff, next visit we will ask for a harbourside room....
Stayed 3 nights in May 2022

6/10 Okay

Lisa

Liked: Room comfort
Location, good facilities but tired
We stayed 1 night in an apartment. the apartment was well stocked, very comfortable bed but unfortunately don’t think i would stay again. The apartments are in need of refurbishment- the hotel flooring is carpet, it’s old, lifting and had a strong smell of mould particularly in our room.
Stayed 1 night in May 2022
Response from Shoaib Akmal on May 29, 2022
Dear Lisa , Thank you for taking the time to leave us your valuable feedback on your recent stay at Adina Vibe Darwin Waterfront . It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. I am very sorry to hear that your recent stay with us did not meet your expectations and was disappointed to learn that you felt. I have made notes on the feedback & i will address these short coming to Higher Management. Once again, thank you for letting us know about your stay and I hope we would have another opportunity to welcome you back to Adina Vibe Darwin Waterfront in the future. Kind regards, Shoaib Akmal , Duty Manager Adina Vibe Darwin Waterfront 08 89 82 9999

8/10 Good

Wendy

Liked: Cleanliness, room comfort
Great position
Enjoyed the surroundings, great position, comfy beds
Stayed 4 nights in May 2022
Response from Shoaib Akmal on May 29, 2022
Dear Wendy , Thank you for sharing your excellent review. I am delighted to hear that you had a great stay with us and enjoyed the facilities and location! Thank you and we look forward to welcoming you back in the near future.

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location for restaurants along both the harbour and the pier and close enough to walk into the CBD as well.
Stayed 3 nights in Apr 2022
Response from Shoaib Akmal on May 29, 2022
Dear Andrew, It is truly a pleasure to receive positive feedback and I am delighted to hear that you enjoyed our facilities and location. Thank you and we look forward to welcoming you back in the near future.

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Area around the hotel had lots to do wave pool mini beach grassed area.Lots of restaurants and bars within walking distance. Large spacious apartments good views
Stayed 2 nights in Apr 2022
Response from Shoaib Akmal on May 29, 2022
Dear Jane, It is truly a pleasure to receive positive feedback and I am delighted to hear that you enjoyed our facilities and location. Thank you and we look forward to welcoming you back in the near future.

6/10 Okay

Ron

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was advertised as a King with Ocean views. There was no way that you could see the ocean from the room allocated to us. We could see the artificial beach but impossible to see the ocean A touch misleading in the advertising of the room.
Stayed 3 nights in Apr 2022
Response from Henri Peters on Apr 25, 2022
Dear Ron , Thank you for taking the time to leave us your valuable feedback on your recent stay at Adina Vibe Darwin Waterfront . It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. I am very sorry to hear that your recent stay with us did not meet your expectations and was disappointed to learn that you felt. I have taken note of your suggestions and updated your profile for future reference & i will certainly bring this up during our next management meeting. Once again, thank you for letting us know about your stay and I hope we would have another opportunity to welcome you back to Adina Vibe Darwin Waterfront in the future. Kind regards, Henri Peters , Duty Manager Adina Vibe Darwin Waterfront

10/10 Excellent

Brian

Stayed 1 night in Apr 2022
Response from Shoaib Akmal on May 29, 2022
Dear Brian, Thank you for the great feedback! I am thrilled to hear that we got everything right and you thoroughly enjoyed your stay with us. Your comments will act as further encouragement for all of our team members and I will ensure this is shared with them! Thanks again! We look forward to welcoming you back soon! Kind Regards Shoaib Akmal Manager on Duty

8/10 Good

Michael

Business traveler
Liked: Cleanliness, room comfort
Good stay on waterfront
Good spot near the waterfront. Clean and comfortable for business trip.
Stayed 2 nights in Feb 2022
Response from Shoaib Akmal on Feb 26, 2022
Dear Michael , It is truly a pleasure to receive positive feedback and I am delighted to hear that you enjoyed our facilities and location. Thank you and we look forward to welcoming you back in the near future.