6/10 Okay
Bronwynn
Traveled with partner
May 3, 2024
Disliked: Staff & service
Most staff were lovely, others acted as if you were an inconvenience , all the staff that shared their knowledge regarding the living reef were fantastic as was the entertainment staff. The girl manning the snorkeling desk at lovers cove was also very friendly and helpful on 02/05/2024.
The girl making coffees was snappy and unfriendly on the 2nd and 3rd May. In addition, the young man on reception checking us out didnt’t smile or ask us if we enjoyed our stay. He left us with an awful last impression.
We had paint peeling of our bath and the plug hole was blocked with peeled paint when we arrived. Also the curtains in our room were ripped. We made a complaint about the bath, however nothing was done.
Bronwynn
Stayed 3 nights in Apr 2024