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Overview of Hyatt Place Des Moines Downtwn

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Featured Image
Pool
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Hyatt Place Des Moines Downtwn

3 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Free Airport Shuttle
  • Air Conditioning
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationRuan Center2 min walk
    Popular LocationPolk County Courthouse4 min walk
    Popular Location801 Grand4 min walk
    AirportDes Moines, IA (DSM-Des Moines Intl.)12 min drive

Choose dates to view prices

  • Room, 1 King Bed, Corner

    5/5 guest room rating

    Room amenities

    • 640 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 2 Queen Beds (High Floor)

    4.7/5 guest room rating

    Room amenities

    • 357 sq ft
    • Sleeps 6
    • 2 Queen Beds
    More details
  • Room, 1 King Bed with Sofa bed (High Floor)

    3.9/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Room, 2 Queen Beds

    4.7/5 guest room rating

    Room amenities

    • 541 sq ft
    • Sleeps 6
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 590 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Des Moines

Located in Des Moines, Hyatt Place Des Moines Downtwn is in the city center and near the airport. Hoyt Sherman Place is a cultural highlight and some of the area's popular attractions include Iowa State Fairgrounds and Blank Park Zoo. Check out an event or a game at Wells Fargo Arena, and consider making time for Adventureland, a top attraction not to be missed.
Popular Location

What's nearby

  • Ruan Center - 2 min walk
  • Polk County Courthouse - 4 min walk
  • 801 Grand - 4 min walk
  • Iowa Hall of Pride - 7 min walk
  • Des Moines Civic Center - 7 min walk

Getting around

  • AirportDes Moines Intl. Airport (DSM) - 12 min drive

Restaurants

  • Fong's Pizza — 6 min walk
  • Java Joe's Coffehouse — 6 min walk
  • Centro — 7 min walk
  • South Union Bread Cafe — 7 min walk
  • Buzzard Billy's — 7 min walk
View in a map

About this property

Hyatt Place Des Moines Downtwn

3-star Des Moines hotel in Downtown Des Moines, walk to Iowa Events Center
This smoke-free hotel features a snack bar/deli, a 24-hour business center, and self parking. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite. All 93 rooms provide conveniences like sitting areas and refrigerators, plus free WiFi and flat-screen TVs. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Hyatt Place Des Moines Downtwn offers 93 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with pay movies. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (USD 18 per day)
  • Height restrictions apply for onsite parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Family friendly

  • Dry cleaning service
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Languages spoken

  • English
  • Japanese
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Entertainment

  • 42-inch flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Dogs only
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered self parking fee: USD 18 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hyatt Place Downtwn Hotel Moines
Hyatt Place Moines Downtwn Hotel
Hyatt Moines Downtwn Hotel
Hyatt Place Des Moines Downtwn Hotel
Hyatt Place Des Moines Downtwn Des Moines
Hyatt Place Des Moines Downtwn Hotel Des Moines

Frequently asked questions

Can I cancel my reservation for free at Hyatt Place Des Moines Downtwn and receive a full refund?
Yes, Hyatt Place Des Moines Downtwn offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place Des Moines Downtwn cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hyatt Place Des Moines Downtwn?
As of Jan 28, 2021, prices found for a 1-night stay for 2 adults at Hyatt Place Des Moines Downtwn on Feb 4, 2021 start from $87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hyatt Place Des Moines Downtwn pet-friendly?
Yes, Hyatt Place Des Moines Downtwn allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies.
How much is parking at Hyatt Place Des Moines Downtwn?
Self parking is available for USD 18 per day.
What time is check-in at Hyatt Place Des Moines Downtwn?
Check-in is from 3 PM - midnight.
What time is check-out at Hyatt Place Des Moines Downtwn?
Check-out is at noon.
Does Hyatt Place Des Moines Downtwn provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Hyatt Place Des Moines Downtwn located?
Located in Downtown Des Moines, this hotel is within 1 mi (2 km) of Iowa Events Center, Greater Des Moines Botanical Garden, and Iowa State Capitol Building.
4.3
Excellent
Rating 5 - Excellent. 573 out of 995 reviews
5 - Excellent 58%
Rating 4 - Good. 278 out of 995 reviews
4 - Good 28%
Rating 3 - Okay. 86 out of 995 reviews
3 - Okay 9%
Rating 2 - Poor. 33 out of 995 reviews
2 - Poor 3%
Rating 1 - Terrible. 25 out of 995 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

3.8/5

Amenities

4.4/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities
Loved the location as there were several nice restaurants and convenience store within walking distance. Disappointed that the breakfast service was not available over the weekend as advertised. Paid parking was inconvenient in that there wasn’t a code or key to access the garage: to get in and out, the front desk staff had to walk over and use their card. The West Des Moines Hyatt was a nicer facility and only a few miles away.
Stayed 2 nights in Jan 2021

1/5 Terrible

Stayed 1 night in Jan 2021

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easily accessible. Friendly and helpful staff
Stayed 1 night in Dec 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice I just wish I had better options for parking.
Stayed 2 nights in Dec 2020

2/5 Poor

Business traveler
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Inconvenient in and outs.
They share parking with a lot of private property owners. The poor counter clerk has to run across the street at the most inopportune times to let people in, and out. If they notice them at all while being busy with guests. The clerk was friendly and tried his best but he was doing a lot of running and apologizing. Also if the elevators in the parking lot require a badge to move, why did it let me in. I was in there with no way to get out because a fob is needed to activate it. Luckly someone else used it and it moved within the five minutes it took me to realize I wasnt going anywhere. Very frustrated getting in, and out.
Stayed 1 night in Oct 2020

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