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Surety Hotel

Photo gallery for Surety Hotel

Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Surety Hotel

Surety Hotel

4.0 star property

9.4/10 Exceptional

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
Map
206 6th Ave., Des Moines, IA, 50309

Explore the area

  • Popular Location801 Grand7 min walk
  • Popular LocationIowa Events Center13 min walk
  • Popular LocationWells Fargo Arena14 min walk
  • AirportDes Moines, IA (DSM-Des Moines Intl.)13 min drive

Room options

About this area

Des Moines

Surety Hotel is located in Downtown Des Moines, a neighborhood in Des Moines, and is near the airport and near theme parks. Hoyt Sherman Place is a cultural highlight and some of the area's popular attractions include Iowa State Fairgrounds and Blank Park Zoo. Check out an event or a game at Wells Fargo Arena, and consider making time for Adventureland, a top attraction not to be missed. Spend some time exploring the area's activities, including winery tours and outlet shopping.

What's nearby

  • Ruan Center - 4 min walk
  • Des Moines Civic Center - 7 min walk
  • 801 Grand - 7 min walk
  • Iowa Events Center - 13 min walk
  • Wells Fargo Arena - 14 min walk

Getting around

  • Des Moines International Airport (DSM) - 12 min drive

Restaurants

  • Malo - 4 min walk
  • Pints Pub & Patio - 4 min walk
  • Wasabi Tao - 4 min walk
  • Spaghetti Works - 5 min walk
  • Akebono - 5 min walk

About this property

Surety Hotel

4-star hotel located in Downtown Des Moines
Dry cleaning/laundry services, a fireplace in the lobby, and an outdoor entertainment area are just a few of the amenities provided at Surety Hotel. Enjoy happy hour and more at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Other perks include:
  • Self parking (surcharge), concierge services, and a 24-hour front desk
  • A billiards/pool table, 4 meeting rooms, and an elevator
  • Coworking spaces, coffee/tea in the lobby, and luggage storage
Room features
All 137 individually furnished rooms include perks such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Designer toiletries and hair dryers
  • 55-inch LED TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, cable channels, and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Offsite parking within 100 ft (USD 20 per night)
  • Street parking available

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Mulberry Street Tavern
  • Outdoor Courtyard
  • Surety Coffee Shop

Things to do

  • 24-hour fitness center
  • Billiards/pool table

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • Conference space (2969 square feet)
  • Coworking space
  • Meeting rooms - 4

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • Cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Electrical adapters/chargers
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per night (100 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines

Frequently asked questions

Is Surety Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 75 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Surety Hotel?

As of Nov 30, 2022, prices found for a 1-night stay for 2 adults at Surety Hotel on Dec 1, 2022 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Surety Hotel?

Self parking is available for a fee.

What time is check-in at Surety Hotel?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Surety Hotel?

Check-out is at noon.

Where is Surety Hotel located?

Located in Downtown Des Moines, this hotel is within a 15-minute walk of Des Moines Civic Center, Iowa Events Center, and Wells Fargo Arena. Hoyt Sherman Place and Drake University are also within 3 mi (5 km).

Can I cancel my reservation for free at Surety Hotel and receive a full refund?

Yes, Surety Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Surety Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.4

Exceptional

Rating 10 - Excellent. 271 out of 339 reviews" "
" "10 - Excellent 80%
Rating 8 - Good. 48 out of 339 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 14 out of 339 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 5 out of 339 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 1 out of 339 reviews" "
" "2 - Terrible 0%

9.7/10

Cleanliness

9.5/10

Staff & service

9.0/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

8/10 Good

Jessica
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish I could give this place a better rating. Everything was stunning from the lobby to the rooms. Service in lobby bar and main bar for brunch was excellent. Only issues was at the 3am the heat turned on and wouldn’t turn off woke up to a 80 degree room that was only going up. Ended up having to pack up and switch rooms in the middle of the night. Huge inconvenience and the last thing we wanted to do at that hour. Would have been nice to have been compensated in any sort of way even just a free drink. Staff was polite about the situation just frustrating to have to pay full price for such an inconvenience.
Stayed 1 night in Oct 2022

8/10 Good

Byron
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great atmosphere and close walking distance to downtown restaurants and bars.
Stayed 2 nights in Oct 2022

4/10 Poor

Brian
Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Put in a room with a broken sink, no trash can on whole floor. Parking is weird and not advertised. Was not explained well and hotel will not refund you if explained incorrectly. You do pay the hotel parking even tho they say lots around on their website.
Stayed 1 night in Oct 2022

10/10 Excellent

Rachel, West Lafayette
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property in a rehabbed bank. Great location right downtown. Restaurant, bar and coffee shop on first floor. Clean rooms with comfy beds.
Stayed 2 nights in Oct 2022

10/10 Excellent

Jeff
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service was great, parking was a bit limited. Great food at the restaurant
Stayed 4 nights in Sep 2022

10/10 Excellent

Sara
Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and beautiful hotel. We loved our stay.
Stayed 1 night in Sep 2022

6/10 Okay

Kyle
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property it’s self was great but we got put right in the room in front of the elevators and didn’t get any sleep most of the night due to people coming in and out. Not sure I would pay what I did per night again.
Stayed 1 night in Sep 2022

10/10 Excellent

Holly
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local Flavor
Unique, very classy hotel with lots of local flavor (literally—the in-room snacks are locally produced) and character. Would highly recommend.
Stayed 2 nights in Aug 2022

10/10 Excellent

Penny
Stayed 1 night in Aug 2022

10/10 Excellent

Michael
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022