Ratings based on 435 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Grand Rapids, Mi

Nice, clean hotel

Posted Jan 3, 2016
Pros: Friendly staff and how clean the hotel was
Cons: Hot water was lacking when showering in the morning
Location: Very close to the palace of auburn hills and Great Lakes Crossings mall.
We stayed New Year's Eve and had a great experience. The hotel was very clean and seemed newly remodeled. We appreciated the no party policy the hotel had especially considering it was New Year's Eve. The bed was very comfortable and the kitchenette was well supplied and would have been perfect had I been inclined to cook. The breakfast the next morning was very good.
5 out of 5
Recommended
for Families
by A verified traveler from Londo, Ontario

Great hotel suite for family stay

Posted Dec 1, 2015
Pros: Very clean, rooms are cozy. Staff are great & a wonderful breakfast included.
Location: We come from Canada for the shopping. Great Lakes crossing is 10 minutes away & we take one day & drive up to Birch Run.
We are 4 girlfriends that stay here each year for our annual shopping trip to the US. This is our 3rd year & we found the hotel newly renovated. It was wonderful. We love that the rooms we have stayed in come equipped with a full size fridge, microwave and 2 burner stove top. Also, when we arrived we asked for an upgrade & staff were amazing to help accommodate us.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Clean and comfort

Posted Nov 11, 2015 on Hotels
Room was clean, staff were friendly. Free snack at the evening was great.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2015 on Hotels
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 27, 2015 on Hotels
5 out of 5
Recommended
for Business Travelers
by John

This traveler left a rating score only Posted Oct 22, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Qing

This traveler left a rating score only Posted Oct 14, 2015 on Hotels
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Business Trip

Posted Oct 5, 2015 on Hotels
Would stay again. Very friendly & clean.
5 out of 5
Recommended
for Couples
by admiral from peoria az

visting family

Posted Oct 5, 2015 on Hotels
the breakfast was way under expectation would give it a 2.5
5 out of 5
Recommended
for Couples
by Kevin from Columbus

The best

Posted Oct 2, 2015 on Hotels
This might be the best room I've ever had for the money. No need to say more.