“We received a text message from the Hotel Houze during our stay, asking us to let them know if we need anything. Our coffee maker was broken, and we requested a new one THREE times and none of the messages were responded to. We also asked at the front desk twice about this issue and were just met with blank stares. The air conditioner in one of the bedrooms was nonfunctional. We requested service and did not get a response. It looked like someone had been in the apartment while we were out……
“We received a text message from the Hotel Houze during our stay, asking us to let them know if we need anything. Our coffee maker was broken, and we requested a new one THREE times and none of the messages were responded to. We also asked at the front desk twice about this issue and were just met with blank stares. The air conditioner in one of the bedrooms was nonfunctional. We requested service and did not get a response. It looked like someone had been in the apartment while we were out……
Kimberly