Daily continental breakfast (EUR 15 per person)
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Reviews of Residence Inn by Marriott Dortmund

Residence Inn by Marriott Dortmund
Annelise-Kretschmer-Straße 1, Dortmund

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 55 reviews" "
Rating 8 - Good. 16 out of 55 reviews" "
Rating 6 - Okay. 6 out of 55 reviews" "
Rating 4 - Poor. 1 out of 55 reviews" "
Rating 2 - Terrible. 3 out of 55 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and would highly recommend. It is convenient for the train station and for decent restaurants. Customer service is excellent. I would definitely stay here again.
Stayed 3 nights in Feb 2024

8/10 Good

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! The staff very kind and helpful. The hotel room is big and is equipped with kitchen. Breakfast basic but with good options. The only thing I didn’t like was the shower, because the water gets out and flood the entire bathroom. I was able to access to late check out, awesome!
Stayed 3 nights in Jan 2024
Response from Giacomo Bassan on Jan 27, 2024
Dear Mr. Enrique, Thank you for choosing our fantastic hotel and especially for your kind review. We are truly pleased that you enjoyed your stay. We warmly await you again at our Hotel. Best regards, Residence Inn Hotel Team

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They rooms are comfortable and the staff are really helpful and friendly. I would definitely stay there again.
Stayed 14 nights in Dec 2023
Response from Giacomo Bassan on Jan 10, 2024
Dear Brett, Thank you very much for your review and especially for your time. We are pleased that you were satisfied with the performance and service of our hotel and had a pleasant stay. The team of the Residence Inn by Marriott Dortmund City

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the staff are excellent. The room was comfortable and spacious. Id definitely go there again
Stayed 4 nights in Dec 2023

2/10 Terrible

James

Stayed 1 night in Nov 2023

10/10 Excellent

Kathlynn

Stayed 4 nights in Sep 2023

10/10 Excellent

Kathlynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Egle

Stayed 1 night in Aug 2023

10/10 Excellent

Clara, MIAMI

Stayed 1 night in Jul 2023

10/10 Excellent

Mohammad

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I couldn’t believe the level of place according to price. Everything was perfect.
Stayed 14 nights in Jun 2023

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Wing Ngo molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and spacious. The staff greeted us at the check in was very friendly. It was just a short walk to the station, also within walking distance to the high street. A plus as a buffet breakfast was included. Overall a happy stay.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Oliver

Stayed 1 night in Mar 2023

10/10 Excellent

Mohsen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very satisfied.
Stayed 6 nights in Mar 2023

8/10 Good

Rianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Johannes

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stets sehr freundliches und hilfsbereites Personal. Großes Zimmer mit kleiner Kücheneinrichtung, hier kann man sich mal eine kleine Mahlzeit machen, wenn man nicht ausgehen möchte. Innenstadtnah, zu Fuß ca. 30 Minuten zur Westfalenhalle. Kleiner hoteleigener Parkplatz, in der Nähe großes Parkhaus der Dortmunder U.
Stayed 1 night in Apr 2024

10/10 Excellent

Joerg Helge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modernes, gut ausgestattetes Hotel mit angenehm großem Zimmer, freundlich-kompetentem Personal, super Frühstück zu einem sehr fairen Preis (via Expedia)
Stayed 1 night in Mar 2024

8/10 Good

Justin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Wir haben hier eine Nacht verbracht und soweit alles Top und sauber, auch sehr angenehm und modern eingerichtet mit eigener Küche, großem Spiegel und guten TV, sowie angenehme Betten und genügend Sitzmöglichkeiten. Leider gab es kleinere Mängel wie z.B. das die Badezimmertür nicht abzuschließen ging. Aber ansonsten immer wieder gern !
Stayed 1 night in Mar 2024

8/10 Good

Serdar

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
War alles super
Stayed 2 nights in Feb 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles in Ordnung
Top Hotel in Dortmund
Stayed 1 night in Dec 2023

6/10 Okay

Willemijn

Stayed 3 nights in Dec 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unglaublich gut ausgestattetes Zimmer zur Selbstversorgung und das Frühstück war auf den ersten Blick klein aber mit einer Riesenauswahl und sehr sehr lecker. Nur gerne noch mehr vegane Alternativen.
Stayed 1 night in Oct 2023

8/10 Good

Marcel

Stayed 1 night in Oct 2023

6/10 Okay

Lorena

Disliked: Staff & service
Fernseher in 2 Zimmer nicht funktioniert. Bad nicht sauber. Ein Morgen kein warm Wasser. Personal kein Deutsch, mässig englisch. Frühstücksbuffet ausgezeichnet.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kathrin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes Hotel
Stayed 2 nights in Sep 2023

8/10 Good

Borghs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Rene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens, gerne wieder!
Stayed 1 night in Sep 2023

8/10 Good

Damir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkplatz war nicht mehr vorhanden
Stayed 1 night in Aug 2023

10/10 Excellent

Pascal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Samira

Liked: Staff & service, property conditions & facilities
…
Stayed 2 nights in Jun 2023

10/10 Excellent

Sascha, Buxtehude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

antonio carlos

Liked: Cleanliness, staff & service, room comfort
Nota maior que 10, se puder nota 11
um hotel de altíssimo nível, de ótimo ambiente, decoração e arquitetura onde funcionários se esforçam ao máximo para atender as necessidades...destaque para o café da manhã de qualidade e para o café expresso chocolate ou capuccino disponíveis, gratuitos a qualquer hora...tive um pequeno problema com a temperatura do ar condicionado, que não deixava o quarto ficar mais fruio do que 22 graus...o quarto em si, é completo e tem tudo de muito bom gosto...parabéns a toda equipe em especial ao meu conterrâneo, o brasileiro Wesley
Stayed 2 nights in Jun 2023

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Vriendelijk behulpzaam personeel !
Stayed 2 nights in Jun 2023

10/10 Excellent

Erich

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschönes neues Hotel
Moderne Zimmer. Hervorragendes Frühstück. Top Service!
Stayed 1 night in May 2023

4/10 Poor

Bjarne

Stayed 1 night in May 2023

8/10 Good

Nadja, Mannheim

Stayed 3 nights in May 2023

10/10 Excellent

Sascha, Buxtehude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Marcus

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Abmachungen wurden nicht eingehalten; Hatte etwas liegen lassen und konnte weder per Mail noch per Telefon jemanden erreichen der mir weiterhelfen konnte
Stayed 1 night in Apr 2023

8/10 Good

Dorothea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Ausstattung des Zimmers und die Gestaltung des Foyers waren sehr gelungen.
Stayed 1 night in May 2023

6/10 Okay

Andreas

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wir konnten nicht frühstücken zu voll und der Frühstücksraum zu klein
Stayed 1 night in Apr 2023

6/10 Okay

Leif

Stayed 1 night in Apr 2023

6/10 Okay

Carsten

Stayed 1 night in Apr 2023

10/10 Excellent

Marie-Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Unterkunft mit sehr freundlichem Personal!
Stayed 1 night in Mar 2023

10/10 Excellent

R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijn hotel, prima ligging, lekker ontbijt
Net hotel met mooie studio kamers (inc keuken). Prima ligging + goed ontbijt. Goed geisoleerde kamers en uitstekende prijs kwaliteit verhouding.
Stayed 1 night in Mar 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, well maintained hotel
We had a large, apartment like room. Nice and clean. Nice bathroom
Stayed 1 night in Mar 2023

8/10 Good

Marco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nur ein Kaffeeautomat zum Frühstück. Zu wenig Plätze beim Frühstück.
Stayed 1 night in Mar 2023
Response from Sascha Schoppmann Operations Manager on Mar 8, 2023
Sehr geehrter Marco,herzlichen Dank für Ihre Bewertung und vor allem die darin investierte Zeit. Wir freuen uns sehr, dass wir Sie mit den Leistungen und Services unseres Hauses zufrieden stellen und Ihnen einen angenehmen Aufenthalt bereiten konnten.Das Team des Residence Innby Marriott Dortmund City