Ratings based on 975 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from baldwin ny
DisappointedPosted Mar 4, 2018
Booked two suites rooms were not ready although I arrived after the 4 pm check in time. Had a few guests in the room which led to the person next to the room banging on the door to my room screaming shut up. Then proceeded to call in noise complaints which resulted in security guards guarding my suite door and there was no noise. Let’s note it was 7 pm on a Friday night. Horrible experience I spent a lot of money to book the rooms to be treated like children and third class citizens. Will also be filing formal complaints to main headquarters regarding the facility. I’ve always stayed in luxury hotels and never had this kind of experience.
for Everyoneby A verified traveler from Alexandria, Virginia
Relaxing BirthdayPosted Feb 26, 2018
My stay was wonderful. The staff was very friendly and helpful. The location was perfect for having fun and shopping. The room was spacious and very relaxing and clean. I will stay here every time I travel to New York!!!!😃
for Everyoneby A verified traveler from Brooklyn, NY
Nice room; no free parkingPosted Feb 22, 2018
Pros: Location and comfort
Cons: Offer toothpaste
Location: Movies, shopping, dining, sight seeing
We had an overnight stay in a Skyline room with King size bed and the location is central to the downtown Brooklyn area. With street parking non-existent in the area, it was irksome that parking for hotel guests was not free. The room itself was quite spacious and the view was very nice. The bed was super comfortable and thank goodness for blackout curtains. We liked being able to log into our netflix and hulu accounts for TV viewing. We had to run to the drugstore to get a travel size toothpaste but all the other bathroom accoutrements were there.
for Everyoneby A verified traveler from Upstate NY
Really nice suite close to pool and workout room.Posted Feb 19, 2018
Pros: Location, service, room, workout facility
Loved everything about our stay! Easy parking, clean room, great workout room and pool.
for Everyoneby A verified traveler
NicePosted Feb 18, 2018
Did not have any problems checkin. Customer service great!Chef Chris food was amazing.
for Everyoneby A verified traveler from Santo Domingo
Posted Feb 5, 2018
Location: Had a celebratory dinner at Rocco Taco on the corner. Great, since I got in late, and then some cheesecake from the hotel, fantastic staff there!
Practical and professional, very clean and organized.
for Everyoneby A verified traveler from Cincinnati
Nice hotelPosted Jan 22, 2018
I really like the hotel , the only thing is no fan Venilation in the bathroom
for Everyoneby A verified traveler from chicagoan
Home away from homePosted Jan 21, 2018
Clean and comfortable hotel with patient helpful staff. Great location. Definitely coming back to explore more of Brooklyn
for Everyoneby A verified traveler from ny, ny
comfortPosted Jan 10, 2018
Pros: room, the shower was awesome
Location: close to public transportation
very clean , staff very polite, breakfast was good, bed very cozy, room very warm was 5 degrees outside.
for Everyoneby A verified traveler
Posted Jan 8, 2018
Cons: Restaurant open late or Room service
Location: Too cold to do anthing
Was disappointed nothing was open after 4:00 to get something to eat No Room service too cold to go out