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Reviews of Hotel Flora Düsseldorf

Hotel Flora Düsseldorf
Auf'm Hennekamp 37, Düsseldorf, NW

Reviews

8.0

Very Good

Rating 10 - Excellent. 150 out of 462 reviews" "
Rating 8 - Good. 207 out of 462 reviews" "
Rating 6 - Okay. 67 out of 462 reviews" "
Rating 4 - Poor. 21 out of 462 reviews" "
Rating 2 - Terrible. 17 out of 462 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Wendy

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars
Was great value for money, lovely breakfast
Stayed 2 nights in Nov 2021

2/10 Terrible

Nicolas

Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and well served by public transport links. Friendly and helpful staff. The only negative (minor) is the the slightly dated/aged look of the room.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

6/10 Okay

Craig, Dusseldorf

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very basic room. Could hear the guests next door and was kept awake with noices from the roof. Advertise a 2 PM check out which was not available
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 7 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Saleh

Liked: Cleanliness, staff & service
Summer vacation
My review for this hotel is neutral, not happy nor upset. The prices are good and the staff are friendly. Also it is clean. However, this hotel is rated 4-stars but diffenately it is not. It should be rated 3-stars. I did not try the food so I have no idea. The location is OK. The parking lot is too small (it was hard to get in and out) and slightly expensive (I paid €60 for 4 days) . The room size is OK and it has A/C as well, but the remote control battery was dead and we had to wait to the next day to get new battery. In addition, the A/C was making a noise every 10 or 15 minutes and when I report this to the hotel reception they told me that they can't do anything about it!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy, and the receptionists were very helpful. We were in room 13 on the first floor at the front of the hotel overlooking the very busy, noisy main road but once the windows were closed it was perfectly quiet. The room is really big and the beds massive and very very comfortable. Air conditioning was very welcome. Great location, with tram stops and bus stop less than 2 minute walk away. Perfect.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the u station and great breakfast. Nice staff
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleased.
Nice hotel and a massive room - we stayed in the premium room which was reasonably priced. Super polite receptionist checked us in at 11.30pm when we arrived. Another positive was the minibar in the room - beers were only €2.50 each which was great! Only downsides were the distance from town - it was a good 40 minute walk into the town centre, or there is a tram stop about 20yds away which was €2.70 per journey each way.
Stayed 3 nights in Dec 2018

8/10 Good

Penny, HKG

Liked: Cleanliness, property conditions & facilities, room comfort
Room is big and it is comfortable. Staff is nice to help. I stay here 2 nights and have fun in Dusseldorf.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for what you pay. Room very good with comfy bed. Breakfast excellent. Situated within easy reach of town centre with the tram stop only 50 yards away. The bar / restaurant on the corner is also very very good. All in all a very pleasant stay in a very pleasant city.
Stayed 4 nights in Nov 2018

6/10 Okay

M Ayman

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Robert, Taipei, Taiwan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room and good service. However, the room charge is too high during exhibition.
Stayed 3 nights in Nov 2018

4/10 Poor

Babak

Liked: Cleanliness, room comfort
Disliked: Staff & service
4 star hotel in 80's.
The staff at the reception were extremely helpful especially Angelica. WiFi in the room was great quality. I think this hotel was a 4-star in 1980. My Room (#37) was up three flights of stairs and with no lift was a struggle carrying the problem. We Stayed 5 days at this hotel. All of 5 days, air conditioning not working & my room were very cold. Finally ask the electric-radiators from reception. On the last night, the hot water fails & we must shower with cold water.
Stayed 5 nights in Nov 2018

8/10 Good

M, North Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
All was almost perfect but the AC didn’t work. I told the front desk; they replied they have this recurrent problem at certain periods in the year depending on the outside temperature. Besides this, worth what you oat, a fair value.
Stayed 5 nights in Oct 2018

10/10 Excellent

Bestchi, Maryland

Liked: Cleanliness, staff & service, room comfort
Staffs are very nice people. But isn’t no parking in the hotel building. You will need to pay outside the hotel.
Stayed 4 nights in Sep 2018

4/10 Poor

Ali, Tehran

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Air conditioning not working. Room very hot. Could not sleep.
Stayed 2 nights in Jul 2018

6/10 Okay

Henrik

Liked: Room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

nadeem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not 4 star according to me this 2 star hot
This is not 4 star according to me this is 2 star hotel
Stayed 2 nights in Jun 2018

8/10 Good

Hesham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
I stayed one night and I think the hotel is suitable for a short stay especially that cost of stay is considered competitive
Stayed 1 night in Jun 2018

8/10 Good

Carolina S.

good hotel option
was clean hotel
Stayed 4 nights in Apr 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
2 to 3 stars, not 4!
I'm wondering how the star system works. This is by far NOT a 4 star hotel. Or it was a 4* in 1980. The rooms are very outdated, no real parking (quickly full and you have to drive for 20 minutes around to find a spot. At least the breakfast buffet is very nice and complete.
Stayed 1 night in Apr 2018

10/10 Excellent

Leah, Düsseldorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great transport links
Hotel is close to a transport link that goes directly to the Hauptbahnhof, Tickets can be purchased on the tram by a machine on there. Hotel staff were helpful, polite and quick to check you in and help with anything, very organised. Hotel room was lovely and clean with beds made everyday and they left sweets everytime they came into the room. WiFi in the room was great quality. The TV in the room provided a wide variety of channels. The hotel also provides the option of breakfast. The hotel provides everything you need to enjoy your stay in the city!
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2017
Response from Angelika Hellal /FO on Jan 22, 2018
Thank you for the nice feedback. We thank you for beeing our guest and hope to welcome you soon again.

8/10 Good

Jon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for Short Stay
Clean room, comfortable bed, and good bathroom. Good price too. Didn't eat there, as we ate out with friends we were visiting, but it look appealing on our way out. Only negatives were the room was small, but suited us as we only used it for sleeping and bathroom, and traffic noise, but it's near the centre of a busy city, so not the hotel's fault. Would happily recommend.
Stayed 3 nights in Dec 2017
Response from Angelika Hellal /FO on Jan 22, 2018
Thank you for the nice feedback. We thank you for beeing our guest and hope to welcome you soon again.

6/10 Okay

Anon, UK

Disliked: Staff & service
Average hotel, overpriced
This hotel cost more than a 4 star fantastic one we stayed at the previous night and was not half as good. Did the job, clean bed, just tired and dated, needs new carpets! Staff seem disinterested.
Stayed 1 night in Dec 2017

8/10 Good

Cathy, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, convenient to tram.
Pleasant hotel stay. Convenient to tram and Old town
Stayed 1 night in Nov 2017

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in the Bilk area
Well managed hotel, comfortable room, good WiFi access, friendly and helpful staff, U-Bahn station nearby.
Stayed 1 night in Jul 2017

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Lovely stay, fantastic facilities I can say no more Brilliant
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good stopover option unless you depend on parking
Large room with all you need, even trouser press. Limited parking can cause a hunt for a spot, which is not easy in the area.

10/10 Excellent

Ramit, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with Excellent location and connectivity
We were 3 persons on buisness trip and opted for tripple room. We reached hotel well before our check in time and the lady at the reception was kind enough to assist with early check in. The room was quite spacious with 1 queen bed and 1 single bed. Bathroom was large enough. We didnt opt for breakfast so will not be able to comment. Connectivity of this hotel to other places is very good. Tram stops are just few steps away. Tram line 704 takes you to dusseldorf main station hbf in 15-20 mins. We had a pleasent stay, the only thing that could have been improved is if hotel could have provided free bottle of drinking water every day, which was expected from this grade of hotel.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
awful outdated hotel- how can they charge so much! I asked for a taxi to the airport the night before and Walked down to be told its gone and they have to -rebook a different one. room are so outdated and so is the hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay but bad wifi
When I arrived at the hotel the entrance was locked and wasn't given instructions on how to get in, the staff at the front desk saw me but didn't come open the door or give me instructions on how to do so. There is a phone by the door that you need to pick up to get in but there are no signs telling you that and they didn't let me in for a few minutes. Otherwise staff was friendly. Room was good, small but all you need for a hotel. Everything was clean and bed was comfortable enough. The only really bad thing I have to say about this place is the wifi is bad, if you won't be needing it then the hotel is good. But because I needed to be using wifi while I was there it was quite frustrating. Half of the time it wouldn't even work even though it said I was connected. Public transit is just around the corner so easy to get wherever you need to go.

6/10 Okay

Thomas

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
It was Okay
We had to move to three rooms to get the right one. We ordered a room with two beds and we were given a double bed. So we had to go to the desk to get another room. In the second room we found that the sink in the bathroom was plugged and so we moved to a third room. It was fine.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Shahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very comfortable in my room. Very clean and quite with really good shower room. Excellent room service.

8/10 Good

Jono , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reasonable hotel with easy access to city
My Fiance and I stayed here for a city break last weekend. I would recommend if you just want somewhere not too expensive to stay in Dusseldorf and have yourself more spending money. Clean room and comfortable bed. Friendly staff from our experience, what you see is what you get kind of place. If you want a Radisson, Marriott etc, it is not that but we enjoyed our stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

8/10 Good

Amo, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and quiet
Great customer service, very clean, had deluxe double. Bed was squeaky(noisy) even while being used by myself alone.

8/10 Good

Bertie, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and functional.
Very helpful staff. No parking at hotel but can park close by on street.

8/10 Good

Colin, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel right near tram.
The hotel was lovely although my room was in an adjacent annex which meant climbing up and down stairs to get in and out of the room, would be great in the main part though.

8/10 Good

Morris, Murrieta, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The room was spacious and very clean, the Hotel is not near the train station but this is actually a positive. The train is just around the corner and the front desk was kind enough to give us some highlights of the city and map them out!