Luxury Penthouse, 3 Bedrooms, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop
Check availability

Reviews of THE RED Apartments

THE RED Apartments
Hubertusstraße 1, Corner of Moselstrasse, Düsseldorf

Reviews

9.4

Exceptional

Rating 10 - Excellent. 47 out of 70 reviews" "
Rating 8 - Good. 22 out of 70 reviews" "
Rating 6 - Okay. 1 out of 70 reviews" "
Rating 4 - Poor. 0 out of 70 reviews" "
Rating 2 - Terrible. 0 out of 70 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

James, Plano

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel in a good location.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Lovely apartment
Lovely, cosy, fully equipped apartment located a short walk into town. Great communication from the owner. Points to note however: There were none of the “Gold member” items given (advertised when booking). No microwave and no extra pillows.
Stayed 2 nights in Dec 2022

6/10 Okay

Nermeen

Liked: Property conditions & facilities
Arriving on a weekend means contactless instructions sent on the day, which isn’t pleasant if you don’t have internet. Kettle was super dirty, it was changed when I sent them an email by accessing the apartment the next day without informing me. Same with adding a blanket because I wasn’t able to control the AC from iPad and was freezing. I sent an email, they cranked up the heating remotely and the apartment was super hot. I sadly didn’t enjoy staying there, and it was an investment. I didn’t get the apartment in the pictures, or the upgrade, or a bottle of wine as promised with VIP access. The communication was dry, not friendly. This was a birthday treat, and I told them. They didn’t seem to care. The size of the apartment is fantastic, The Rituals brand soap and hand cream is a nice touch, the furniture is elegant, but the nearest supermarket is a 15-20 minute walk away. Communication is lacking, that’s for sure.
Stayed 2 nights in Dec 2022

10/10 Excellent

Jim

Liked: Cleanliness, room comfort
Home from Home
The Red Apartments was an unexpectedly excellent choice in many ways - ambiance, speed and quality of service, location and layout. It felt like being at home. We will be back for more should we ever choose to visit Dusseldorf again!
Stayed 9 nights in Dec 2021

10/10 Excellent

Justin

Liked: Cleanliness, room comfort
Düsseldorf Apartment
Great apartment in a really good location!
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from THE RED Team on Oct 9, 2019
Thank you very much for your great review!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service! Always friendly in their check in
Stayed 1 night in Sep 2019
Response from THE RED Team on Sep 17, 2019
Thank you very much for your great review of your stay with us. We are very pleased that you felt comfortable with us!

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Miriam on Sep 12, 2019
Thank you very much for your great review! Looking forward to welcome you again at THE RED! Best regards, THE RED Team

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from THE RED Team on Apr 1, 2019
Thank you so much for your kind review. It was our pleasure to welcome you here!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Our studio Apartment was very comfortable and clean and in an ideal position for the Apollo Theatre and Christmas Markets only a short walk away. Would Highly recommend The Red
Stayed 6 nights in Dec 2018
Response from Miriam on Jan 8, 2019
Dear J. - thank you so much for your great review. We are very happy that you felt comfortable with us. Best regards, THE RED Team

10/10 Excellent

IanS, Cheshire UK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is a little out of the city, but really quiet. If you are checking in at weekends make sure you call ahead as it has no on site staff. I was lucky as one of the cleaning ladies arrived at the same time as me and she was very helpful. She also came back a few minutes after I got to my room and gave me a bottle of wine. The room is very tidy and clean and overall was excellent value.
Stayed 1 night in Nov 2018
Response from Tanja Meyer on Nov 13, 2018
Dear Ian, many thanks for your great review. We are looking forward to welcome you again! Best regards, The RED Team

10/10 Excellent

Allen, Beverly Hills, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and stylish apartment suite centrally located near the Rhine and old town Dusseldorf. Attentive staff and well appointed.
Stayed 1 night in Sep 2018
Response from THE RED on Sep 11, 2018
Thank you so much for your great review. We are looking forward to welcome you again at THE RED. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, perfect area just by the old town
Stayed 2 nights in Aug 2018
Response from Miriam Lochmann on Aug 29, 2018
Thank you so much for your great review. We are looking forward to welcome you again at THE RED. Best regards, THE RED Team

10/10 Excellent

Ophelia, West Sussex, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment in good location
Large clean apartment in secure old apartment block. A few minutes walk to the tram, easy ride by public transport to airport, so don't waste money on a taxi! The location excellent, just a few minutes walk to the Rhine, and also only short walk to the Old Town and the Media district. There are supermarkets (open until midnight) within 10-15mins, and several restaurants and coffee shops on the same road as the apartment. The apartment itself is comfortable (including the bed). The bedroom has good storage and hanging space. The bathroom was spotlessly clean with a powerful shower. The kitchen has a large fridge/freezer and a hob/ oven but no microwave. There is a dishwasher and apparently laundry facilities in the basement, but I didn't use these. We would have no hesitation in recommending the Red. The only two minor complaints we have are: 1) there is only one very flat pillow each; a second one would have increased comfort, and 2) bizarrely, there are lots of glasses but no wine glasses. Maybe they expect you to drink beer all the time - we just settled for tumblers of wine ;)
Stayed 4 nights in Apr 2018
Response from Anka on Apr 16, 2018
Dear Guest, thanks a lot for taking your time to write us a feedback! We are glad that you enjoyed your stay in The RED. We are happy that you especially liked our location and the equipment in the apartment. We do have wine glasses which we give to our guests on request. But thanks a lot for your suggestion in putting in wine glasses in every apartment. We hope that we can welcome you again in the RED soon! Best regards from Düsseldorf,

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely spacious apartment with everything you need in a great location . Friendly and welcoming staff and it was no trouble to let us stay another night after our flight was cancelled .
Stayed 2 nights in Dec 2017
Response from Miriam on Jan 30, 2018
Thank you for your great review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Thank you very much for your nice comment! We are happy that you enjoyed your stay with us and looking forward to welcome you again. Best regards, Miriam

8/10 Good

Riger, Canada

Liked: Cleanliness, room comfort
Disliked: Staff & service
Basically an apartment to rent, not a hotel
Excellent locatiion, spacious and clean room. There are NO hotel amenities here. No restaurant, no reception so it's basically well appointed apartments to rent. You have to call or buzz someone when you arrive. I don't know why it's represented as a hotel.

10/10 Excellent

Sascha-Oliver, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location
perfect location for business in town

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was great, very clean and it feels very spacious with the high ceilings. The bathroom is very well designed and the shower is fantastic. This is not a hotel it's a serviced apartment so it does not have a front desk and you might check in using a lock box with code. No problems whatsoever the check in agent was available by phone easily. There is a tram stop around the corner so transportation is easy. Walking to Altstadt is about 10-15 minutes. All in all a great spot if you don't need full service, concierge, room service bar etc. The wifi service was fast and reliable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment rental
The office was close when we arrive, so we got an mail from the hotel telling us all the instructions to get in. the studio is spacious.

8/10 Good

Sarko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Daniel, Swindon

Liked: Cleanliness, property conditions & facilities
Managed Apartment - big rooms
I didn't realize these were managed apartments until I arrived. I had some trouble getting in until I was told to check my phone for a text with an entry code. Once I had got myself into the room it was very spacious and practical for the price.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A little difficult to find, even with (or perhaps because of) satnav. This is a no service hotel and keys need to be picked up on arrival using a entry code and key safe code, which worked perfectly. Clean and very modern. The only problem was that the shower door would not open inwards - it ground on the floor, and the shower leaked into the bathroom, even though the doors were correctly closed. Neverthe less I would return, even though it is a bit remote

10/10 Excellent

Danny, s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Fantastic clean place to stay Highly recommend it

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartment in Dusseldorf
Very friendly and helpful staff. They allowed us to check-in early without any hassle. Very spacious apartment style room, with separate bedroom, hallway, living/dining/kitchen, and bathroom.

10/10 Excellent

june, nr edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb apartments close to tower
Check in was easy, office at entrance. Apartment that we were allocated was not ready, so we were given another one, which was a nice touch. Apartment was large clean. Enormous bathroom and shower. Facilities were good. Would definitely come back & stay here again.

10/10 Excellent

Alexander

Liked: Cleanliness, room comfort
Rustige ligging, op loopafstand van centrum
Prima appartement! Rustig gelegen maar toch dichtbij het centrum. - goede douche - kussens en dekens wat aan de kleine kant
Stayed 2 nights in Dec 2022

10/10 Excellent

Udo

Stayed 1 night in Nov 2022

10/10 Excellent

Seunglyong

Business traveler
Liked: Cleanliness, room comfort
Kind service
Satisfied and very kind communication
Stayed 3 nights in Oct 2022

10/10 Excellent

Volker

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Sinah

Stayed 1 night in Sep 2021

10/10 Excellent

Andreas

Business traveler
Liked: Cleanliness, room comfort
Top Serviced Home
Tolles Serviced Home Hotel in Top Lage am Rhein. Appartments sind modern und größzügig dimensioniert.
Stayed 1 night in Aug 2021

10/10 Excellent

Sabine

Stayed 1 night in May 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Businesshotel
Nettes Businnesshotel
Stayed 2 nights in Nov 2019

10/10 Excellent

Luis Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Muy buen sitio
Muy bonito el edificio las habitaciones excelentes, el baño y la limpieza tambien
Stayed 2 nights in Nov 2019

8/10 Good

peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from THE RED Team on Dec 11, 2019
Vielen Dank für Ihre sehr gute Bewertung.

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr ruhige Lage. Schönes Apartement. Frühstück hat uns schon gefehlt
Stayed 2 nights in Oct 2019
Response from THE RED Team on Oct 23, 2019
Vielen Dank für Ihre tolle Bewertung - wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten. Da unsere Apartments alle mit einer voll ausgestatteten Küche eingerichtet sind, bieten wir keine Gastronomie in unserem Hause an. Wir freuen uns, wenn wir Sie erneut bei uns begrüßen dürfen.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in Sep 2019
Response from THE RED Team on Oct 2, 2019
Thank you for your great review!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugnt fint ordnat, mycket nöjd med rummet, trevlig personal Läget är bra, nära till det mesta
Stayed 1 night in Jun 2019
Response from Miriam Lochmann on Jun 28, 2019
Thank you very much for your great review. We are very pleased that you felt comfortable with us and look forward to your next visit!

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from THE RED Team on May 11, 2019
Vielen Dank für Ihre großartige Bewertung!

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönen Appartement in guter Lage
Sehr geschmackvoll und hochwertig eingerichtet
Stayed 1 night in Mar 2019
Response from THE RED Team on Apr 29, 2019
Vielen Dank für Ihre tolle Bewertung. Es ist uns eine Freude, dass Sie sich bei uns wohl gefühlt haben. Wir freuen uns auf Ihren nächsten Besuch!

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019
Response from THE RED Team on Apr 1, 2019
Thank you for your great review. We look forward to your next visit!

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment Hotel mit angenehmer Atmosphäre
Ein Apartment Hotel mit einer Rezeption, die nur bis 16:30 Uhr besetzt ist. Der Check-In klappt mit dem Schlüsselsafe jedoch einwandfrei. Ein schriftlicher Willkommensgruss mit Hinweis auf die freien Getränke wäre hilfreich, denn ich habe als Vielreisender auch schon Hotels erlebt bei denen die auf dem Tisch präsentierten Wasserflaschen bezahlt werden mussten. Freie Steckdosen waren knapp, aber ansonsten war alles bestens. Das Zimmer war sauber, geräumig und gemütlich.
Stayed 1 night in Mar 2019
Response from Miriam Lochmann on Mar 23, 2019
Vielen Dank für Ihre tolle Bewertung. Wir freuen uns, dass Sie sich bei uns wohlgefühlt haben. Ihre Idee mit dem Hinweis auf kostenfreie Getränke werden wir ab sofort umsetzen - besten Dank für das Feedback. Unser Büro ist bis 18:00 Uhr geöffnet - vermutlich ist diese Information falsch übermittelt worden. Wir freuen uns auf Ihren nächsten Besuch.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi, schoon appartement. In de buurt is een metro station. Zit alles in wat je nodig hebt. We ontvingen een welkom kaartje dat we later konden uitchecken en dat er een fles wijn aangeboden zou zijn. Deze hebben we echter niet gevonden.
Stayed 1 night in Feb 2019
Response from Tanja on Feb 26, 2019
Dear Guest, thank you for your great review! We want to say sorry for the missed wine. At your next booking we will pay more attention to it :) Best regards, The RED TEAM

10/10 Excellent

Stig, Skjetten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Store fine leiligheter sentralt i Düsseldorf
Store fine og moderne innredet leiligheter med gangavstand til gamlebyen. Meget bra utstyrt kjøkken, stort bad og gode senger. Har bodd her flere ganger og velger alltid The Red når jeg er i Düsseldorf. Vennlig betjening som alltid er hjelpsomme.
Stayed 2 nights in Feb 2019
Response from Tanja on Feb 26, 2019
Dear Stig, many thanks for your great review! We are looking forward to welcome you again! Best regards, THE RED TEAM

8/10 Good

Uli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from THE RED Team on Feb 1, 2019
Vielen Dank für Ihre tolle Bewertung.

10/10 Excellent

HAO JU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great room, nice location, beautiful view
love this apartment so much!!! front desk service is good, the location is convenient, the room is comfortable and wonderful!!!
Stayed 5 nights in Nov 2018
Response from Tanja Meyer on Dec 19, 2018
Thank you so much for your great review! We are looking forward to welcome you again. Best regards, The RED Team

8/10 Good

dunDaan, Omgeving Venlo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer net appartement, voorzien van alle gemakken, grote douche, mooie kleine keuken incl kleine vaatwasser, alles tiptop in orde. Enige minpunt waren de kussens, die waren veel te laag.
Stayed 1 night in Nov 2018
Response from The RED TEAM on Nov 27, 2018
Dear Guest, many thanks for your great review! We are looking forward to welcome you again. Best regards, The RED TEAM

8/10 Good

ocean510, Frankfurt am Main, Deutschland

Liked: Cleanliness
綺麗で清潔、快適。 案外交通の便が良い。周囲も静かで環境が良い。 ワイン1本サービス(しかもさほど安物でもない)はなかなか良い。 フロントの営業時間が短い。 床がフローリングなのでスリッパがあると良い。
Stayed 1 night in Oct 2018
Response from The RED Team on Oct 31, 2018
Dear Guest, many thanks for your great review. We are looking forward to welcome you again at The RED. Best regards, The RED Team

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Appartement Hotel in Düsseldorf
Alles gut, gerne wieder.
Stayed 1 night in Oct 2018
Response from The RED Team on Nov 2, 2018
Lieber Markus, vielen Dank für die super Bewertung. Wir würden uns freuen Sie erneut bei uns begrüßen zu dürfen! Mit besten Grüßen, das The RED Team