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“I don't even know where to begin. After a day of weather-related flight delays completely outside of our control, we called the Godfrey at 2:30 PM (4:30PM chicago time) to notify them of our situation. They were friendly, confirmed our reservation, added a guest to our booking, and told us they'd see us soon. We felt reassured. We arrived at 2:00 AM exhausted, stressed, and ready to finally rest. What we were met with instead was one of the most shockingly rude and dismissive customer service……

“房間太暗了 插座太少，床頭居然沒有插座”

“At this price point, I was genuinely excited to stay here — but the experience was a complete disappointment. Every single towel had a strange smell, and I don’t think it was detergent. It was more like the musty odor of something moldy. The bathtub was clogged, so water kept backing up during showers, which felt awful. The entire room felt like it hadn’t seen sunlight in a long time. I rarely leave reviews, but the condition of the facilities here was truly disappointing. That said, I do want……

“Classical, traditional and old fashion style. The location is great and service is awesome. The hotel offer one bottle of water, then you can refill water for needs. They also give a free drink as a gift that makes customer feel so sweet. The room space is good for 2 people, and there are some pineapple decorations looks so cute. Although some devices are old but everything is great in here. Definitely a good place when visit Chicago next time.”

“水量很小，有一天還沒熱水”

“Not traditional hotel. Cozy and stylish one. 10 minutes walk to Clake/ Lake CTA station which directly go to airport. A pretty good choice for medium priced accommodation in a high living cost city like Chicago. ”