Outdoor pool, sun loungers
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Reviews of Radisson Blu Hotel, Port Elizabeth

4 out of 5
Radisson Blu Hotel, Port Elizabeth
Corner of Marine Drive And Ninth Avenue, Summerstrand, Gqeberha (Port Elizabeth), Eastern Cape

Reviews

8.0

Very Good

Rating 10 - Excellent. 274 out of 669 reviews" "
Rating 8 - Good. 222 out of 669 reviews" "
Rating 6 - Okay. 99 out of 669 reviews" "
Rating 4 - Poor. 47 out of 669 reviews" "
Rating 2 - Terrible. 27 out of 669 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Zikhona

Business traveler
Disliked: Amenities
What an awful experience, the service and standards are not anything I’ve known about this establishment. From security levels where lifts were not working or had access to anyone. The fire alarm going off in the middle of the night endlessly which increased my anxieties and stress levels ended up cancelling my meetings as I was sleep deprived and worried for my safety. I am not sure about returning at this stage it was such an utterly bad experience.
Stayed 3 nights in Apr 2024

2/10 Terrible

Devika

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
At least 4 people in the double room next door playing loud music. Complained to staff three times. Only when we complained at 1am did the staff move us. No VIP Expedia benefits. Just rubbish.
Stayed 1 night in Apr 2024
Response from Wilbur on Apr 22, 2024
Dear Devika Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back. Sincerely, Wilbur Radisson Blu Hotel Port Elizabeth

10/10 Excellent

SERAH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location with unbeatable views of the coast! Delicious food from restaurant! Could not recommend more!
Stayed 2 nights in Apr 2024
Response from Wilbur on Apr 9, 2024
Dear Serah Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth. We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back. Sincerely, Wilbur Gertse Radisson Blu Hotel Port Elizabeth

8/10 Good

Louise

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Wilbur on Mar 26, 2024
Dear Louise Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth. We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, we look forward to welcoming you back. Sincerely, Wilbur Gertse Radisson Blu Hotel Port Elizabeth

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grear location, very friendly staff
Stayed 1 night in Mar 2024
Response from Nandi on Mar 14, 2024
Dear Robert Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back.Sincerely, Nandi MhlongoRadisson Blu Hotel Port Elizabeth

2/10 Terrible

Susanna

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staff was very unhelpful and unprofessional. For such an upmarket hotel the experience was the worst I ever had. Will not refer anybody. Except for the view it was not a nice experience at all.
Stayed 1 night in Dec 2023
Response from Nandi on Mar 12, 2024
Dear Robert Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back.Sincerely, Nandi MhlongoRadisson Blu Hotel Port Elizabeth

10/10 Excellent

William, Mukilteo

Stayed 1 night in Feb 2024
Response from Wilbur on Mar 26, 2024
Dear Stevens Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth. We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back. Sincerely, Wilbur Gertse Radisson Blu Hotel Port Elizabeth

8/10 Good

Anthony, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No attempt to give VIP binus
Stayed 1 night in Jan 2024
Response from Nandi on Feb 5, 2024
Dear Anthony Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port ElizabethWe are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back.Sincerely, NandiRadisson Blu Hotel Port Elizabeth

8/10 Good

Neil

Stayed 1 night in Jan 2024

8/10 Good

Faaiza

Stayed 2 nights in Jan 2024

8/10 Good

Zizwe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the ocean
Stayed 1 night in Jan 2024
Response from Nandi on Jan 18, 2024
Dear Zizwe Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back.Sincerely, Nandi MhlongoRadisson Blu Hotel Port Elizabeth

8/10 Good

Ushantha

Stayed 1 night in Dec 2023

4/10 Poor

Baldassare

Stayed 2 nights in Dec 2023

10/10 Excellent

Noluthando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Sakhiwo

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property requires renovation. Room door had no hinge. Hotel was overbooked. Room was not available. Had to take a stand and say … my money should NOT have been taken if room was not going to be available.
Stayed 2 nights in Dec 2023
Response from Nandi on Jan 3, 2024
Dear Sakhiwo,Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port ElizabethPlease accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We will discuss all your Comments with the Management Teams and will agree on specific actions to avoid similar issues occurring in the future.It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back.We would be very happy if you would consider giving us a second chance in the future. Sincerely, Radisson Blu Hotel Port Elizabeth

4/10 Poor

Linda

Stayed 1 night in Dec 2023

10/10 Excellent

Christelle

Stayed 1 night in Nov 2023

2/10 Terrible

GA

Stayed 1 night in Nov 2023

10/10 Excellent

J

Stayed 1 night in Nov 2023

8/10 Good

Juanita Gastel

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Radisson Blu
Nice hotel and close to the beach and walking distance to the boardwalk mall. The air conditioner was not working well in one our rooms and the toilet ran all night in one of the other rooms.
Stayed 2 nights in Nov 2023

6/10 Okay

Warren

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing Stay
Disappointing stay. Guy who checked me in was clueless, this Morning from 8am the room next door to me sounded like a construction site, with no common courtesy checking with the surrounding guest if it’s okay for the maintenance team to be making such a disturbing noise. When bringing up with reception the lady was not interested at all. Just said sorry she wasn’t aware.
Stayed 2 nights in Nov 2023

6/10 Okay

Arnold

Stayed 1 night in Nov 2023

10/10 Excellent

Wim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with a fantastic view over the Ocean. Very good beds. Two minor defects: the sink was constipated and not all the lamps in the room were functioning well.
Stayed 3 nights in Oct 2023

8/10 Good

Michael

Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor internet connection
Stayed 1 night in Sep 2023

8/10 Good

Corne

Stayed 1 night in Aug 2023
Response from Mark on Sep 3, 2023
Dear Corne,Thank you for taking the time to leave feedback for your recent stay at The Radisson Blu Hotel, Port Elizabeth. We are glad you enjoyed your stay with us.It is always a pleasure to welcome you back to our hotel and we look forward to offering you a comfortable stay again in the near future!Kind Regards, MarkRadisson Blu Hotel, Port Elizabeth

10/10 Excellent

NOMAZIBULO

Stayed 1 night in Aug 2023
Response from Radisson Blu Hotel on Aug 25, 2023
Dear Nomazibulo,Thank you for taking the time to leave feedback for your recent stay with us at the Radisson Blu Hotel, Port Elizabeth. We are pleased to see that you enjoyed your stay with us! It will be a pleasure to welcome you back to our hotel in the future!Kind Regards,MarkRadisson Blu Hotel, Port Elizabeth

10/10 Excellent

Zenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Radisson Blu Hotel on Aug 15, 2023
Dear Zenia,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel Port Elizabeth . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back.Sincerely, General ManagerRadisson Blu Hotel Port Elizabeth

8/10 Good

PIS

Stayed 1 night in Aug 2023
Response from Radisson Blu Hotel on Aug 7, 2023
Good Day,Thank you for taking the time to leave feedback for your recent stay at the Radisson Blu Hotel, Port Elizabeth.We are delighted to see that you enjoyed your stay with us! It is always a pleasure to welcome you to our hotel!Kind Regards,MarkRadisson Blu Hotel, Port Elizabeth

8/10 Good

Hans Ulrich

Stayed 1 night in Jul 2023
Response from Mark on Jul 22, 2023
Dear Hans Ulrich,Thank you for taking the time to leave feedback for your stay with us.We are delighted to see that you have enjoyed your stay!It is always a pleasure to welcome you back to our hotel and we look forward to seeing you back with us at the Radisson Blu Hotel, Port Elizabeth.Kind Regards,General Manager, Radisson Blu Hotel, Port Elizabeth

6/10 Okay

Muhammed Hilmi

Stayed 1 night in Jul 2023
Response from Radisson Blu Hotel on Jul 21, 2023
Dear Muhammed Hilmi,Thank you for taking the time to leave feedback for your recent stay at The Radisson Blu Hotel, Port Elizabeth. Please accept our sincerest apologies for the shortfalls you experienced, it is not the service we wish to provide.It is always a pleasure to welcome you back to our hotel, and we hope to make it up to you next time.Kind Regards,General ManagerRadisson Blu Hotel, Port Elizabeth

2/10 Terrible

Titus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sink was clogged ad did not drain. The A/C did not work. The overall room was dirty.
Stayed 1 night in Jul 2023
Response from Radisson Blu Hotel on Jul 8, 2023
Dear Titus,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel Port Elizabeth. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back.Sincerely, General ManagerRadisson Blu Hotel Port Elizabeth

2/10 Terrible

Marc

Stayed 6 nights in May 2023
Response from Radisson Blu Hotel on Jul 4, 2023
Dear Marc,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel Port Elizabeth. Please accept my sincere apologies for the shortfalls you encountered, this is not the service we wish to provide you with.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, we look forward to welcoming you back.Radisson Blu Hotel, Port Elizabeth

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room
Stayed one night. We were not informed about load shedding, therefore we experience, admittedly a very period of time in the dark but wish we had known it was going to happen as it was scary trying to find a phone the dark. The breakfast staff were very friendly.
Stayed 1 night in Apr 2023
Response from Nandi on May 22, 2023
Thank you for the feedback.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Radisson Blu Hotel on Jul 4, 2023
Dear George,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel Port Elizabeth. Please accept my sincere apologies for the shortfalls you encountered, this is not the service we wish to provide you with.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, we look forward to welcoming you back.Radisson Blu Hotel, Port Elizabeth

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not great at all some lights out no bath plug Restaurant poor Great view
Stayed 1 night in Apr 2023

8/10 Good

Risuna

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Rhelda

Stayed 1 night in Apr 2023

10/10 Excellent

NANTO

Stayed 1 night in Apr 2023

10/10 Excellent

joma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It all worked, no problems
Stayed 2 nights in Mar 2023

10/10 Excellent

Jon

Stayed 2 nights in Mar 2023

10/10 Excellent

daniel

Stayed 1 night in Mar 2023

8/10 Good

UMAMEJALE

Stayed 1 night in Mar 2023

8/10 Good

Pieter

Stayed 2 nights in Feb 2023
Response from Radisson Blu Port Elizabeth on Mar 4, 2023
Good Day Valued Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel Port Elizabeth . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth , I look forward to welcoming you back.Sincerely, Radisson Blu Hotel Port Elizabeth

8/10 Good

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Radisson Blu Port Elizabeth on Mar 4, 2023
Good Day Valued Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel Port Elizabeth . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth , I look forward to welcoming you back.Sincerely, Radisson Blu Hotel Port Elizabeth

4/10 Poor

bruno

Stayed 1 night in Jan 2023
Response from Radisson Blu Port Elizabeth on Mar 4, 2023
Good Day Valued Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel Port Elizabeth . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth , I look forward to welcoming you back.Sincerely, Radisson Blu Port Elizabeth

10/10 Excellent

Bongani

6/10 Okay

Vuyiswa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2023
Response from Radisson Blu Port Elizabeth on Mar 4, 2023
Good Day Valued Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel Port Elizabeth . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth , I look forward to welcoming you back.Sincerely, Radisson Blu Port Elizabeth

10/10 Excellent

Vicente

Stayed 7 nights in Jan 2023
Response from Radisson Blu Port Elizabeth on Mar 4, 2023
Good Day Valued Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel Port Elizabeth . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth , I look forward to welcoming you back.Sincerely, Radisson Blu Hotel Port Elizabeth