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Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel

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Indoor pool
Indoor pool
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Overview of Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel

Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationSanta Teresa-San Jeronimo International Bridge17 min drive
  • Popular LocationFort Bliss23 min drive
  • Popular LocationJuarez Market26 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)27 min drive

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About this area

El Paso

Located in El Paso's Borderland neighborhood, Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel is in the city center. La Vina Winery and El Paso Exploreum are worth checking out if an activity is on the agenda, while those looking for area attractions can visit El Paso Zoo and Adventure Zone. Looking to enjoy an event or a game while in town? See what's happening at Don Haskins Center or El Paso County Coliseum.
Popular Location

What's nearby

  • Adventure Zone - 4 min drive
  • Outlet Shoppes at El Paso - 6 min drive
  • Santa Teresa-San Jeronimo International Bridge - 17 min drive
  • Fort Bliss - 23 min drive
  • Juarez Market - 26 min drive

Getting around

  • El Paso Union Depot - 15 min drive
  • El Paso International Airport (ELP) - 27 min drive

Restaurants

  • Los Jarrones — 3 min drive
  • Dragonfly Wine & Sushi Bistro — 3 min drive
  • China House — 4 min drive
  • Magic Bistro — 5 min drive
  • Taco Cabana — 6 min drive

About this property

Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel

El Paso hotel in Borderland with free breakfast and indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite. All 96 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like sofa beds and refrigerators. Microwaves, coffee makers, and free local calls are among the other amenities available to guests.
Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Bathtub
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn EL
Holiday Inn Express EL PASO
Holiday Inn Express Hotel EL PASO
Holiday Inn Express Hotel Suites EL PASO
Express & Suites Paso, An Ihg
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel Hotel
Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel El Paso

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 266 out of 442 reviews
5 - Excellent 60%
Rating 4 - Good. 124 out of 442 reviews
4 - Good 28%
Rating 3 - Okay. 29 out of 442 reviews
3 - Okay 7%
Rating 2 - Poor. 13 out of 442 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 442 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Room wasn’t ready when we got there (after check in time), the pool had sand and dirt in it (it’s in doors) our TV didn’t work (remote needed new batteries) the sheets smelled like body oder. Front desk staff was nice. Not worth the price, at all. Beds were comfortable.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and clean, front desk people are very welcoming.
Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 1 night in Jun 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hot tub was not hot. I liked the way they adapted to have staff portion breakfast but hot meals should also be offered on Sat and Sun. Those days actually cost more and the breakfast offerings much more sparse. Offer fresh fruit like bananas or apples too please.
Stayed 4 nights in Jun 2021

5/5 Excellent

Stayed 1 night in Jun 2021