Holiday Inn Express & Suites El Paso West, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites El Paso West, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Overview of Holiday Inn Express & Suites El Paso West, an IHG Hotel

Holiday Inn Express & Suites El Paso West, an IHG Hotel

2.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
7935 Artcraft Road, El Paso, TX, 79932

Explore the area

  • Popular LocationSanta Teresa-San Jeronimo International Bridge17 min drive
  • Popular LocationJuarez Market18 min drive
  • Popular LocationFort Bliss23 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)28 min drive

Choose dates to view prices

About this area

El Paso

Located in El Paso, Holiday Inn Express & Suites El Paso West, an IHG Hotel is in the city center. La Vina Winery and El Paso Exploreum are worth checking out if an activity is on the agenda, while those looking for area attractions can visit El Paso Zoo and Adventure Zone. Looking to enjoy an event or a game while in town? See what's happening at Sunland Park Racetrack and Casino or Don Haskins Center.

What's nearby

  • Adventure Zone - 4 min drive
  • Outlet Shoppes at El Paso - 6 min drive
  • Santa Teresa-San Jeronimo International Bridge - 17 min drive
  • Juarez Market - 18 min drive
  • Fort Bliss - 23 min drive

Getting around

  • El Paso Union Depot - 18 min drive
  • El Paso International Airport (ELP) - 28 min drive

Restaurants

  • Rudy's Country Store & Bar-B-Q - 3 min walk
  • Carl's Jr. - 3 min walk
  • Los Jarrones - 3 min drive
  • Dragonfly Wine & Sushi Bistro - 3 min drive
  • Whataburger - 4 min drive

About this property

Holiday Inn Express & Suites El Paso West, an IHG Hotel

El Paso hotel in Borderland with free breakfast and fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and laundry facilities. Weekly housekeeping is available.
Holiday Inn Express & Suites El Paso West, an IHG Hotel offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn EL
Holiday Inn Express EL PASO
Holiday Inn Express Hotel EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Hotel Suites EL PASO an IHG Hotel
Holiday Inn Express & Suites El Paso West, an IHG Hotel Hotel
Holiday Inn Express & Suites El Paso West, an IHG Hotel El Paso

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 321 out of 556 reviews
5 - Excellent 58%
Rating 4 - Good. 151 out of 556 reviews
4 - Good 27%
Rating 3 - Okay. 45 out of 556 reviews
3 - Okay 8%
Rating 2 - Poor. 18 out of 556 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 556 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. The place is clean.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room
Stayed 1 night in Jun 2022

2/5 Poor

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Property showing age. Furniture especially showing wear. Juice machine was broke both days of stay. Staff was great
Stayed 2 nights in Jun 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot shower
Stayed 3 nights in May 2022

1/5 Terrible

Traveled with family
Disliked: Property conditions & facilities
There was some old food under the bed and also one sock, who knows for how how long
Stayed 3 nights in May 2022

3/5 Okay

Traveled with family
Liked: Staff & service, property conditions & facilities
It was just ok
Stayed 1 night in May 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower was horrible. No water pressure and never got hot.
Stayed 1 night in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right off major highway
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2022