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Reviews of Hotel Nordic

4 out of 5
Hotel Nordic
Carretera General, El Tarter

Reviews

8.8

Excellent

Rating 10 - Excellent. 79 out of 163 reviews" "
Rating 8 - Good. 70 out of 163 reviews" "
Rating 6 - Okay. 9 out of 163 reviews" "
Rating 4 - Poor. 4 out of 163 reviews" "
Rating 2 - Terrible. 1 out of 163 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and amazing property in a super location.
Stayed 1 night in Jun 2022

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We loved this hotel. We did half board, the buffets selections were of good quality and plentiful, the staff was attentive. The grounds are relaxing and the prices for reasonable. If we had children, this place would have been even better, there was two bouncy houses and trampolines for the kids! We plan to book here for our future visits.
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
We stayed here for one night a few years ago and really enjoyed it, so came back. The food is great with lots of choices for all dietary needs (my friend is vegan), and the location can't be beat! However we were somewhat disappointed with the service and the amenities - everything costs extra! Safe in the room - €3 per day. Wifi in the room - €3 per day. Games room - €1-3 per game. Swimming pool - you have to have a swim cap, which it doesn't say anywhere on the expedia listing - but you can buy them for €4, For a 4 star hotel that costs €300+ per night, I think this is pretty poor service. We had a few other issues - the staff kept us waiting to check in, for no apparent reason, and couldn't explain the issue when we asked. The heating was on way too high the whole time - the controls in the room were turned right down, and we were still boiling. The free wifi in the common areas is terrible. They might do this on purpose to get people to buy the in-room wifi, but it did the opposite for us - we weren't willing to pay with the risk of it being terrible as well! Overall, we might stay again because the location is so amazing, but there's a lot to watch out for and be aware of before you choose to stay here.
Stayed 4 nights in Feb 2020

10/10 Excellent

Diego, Los Angeles

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allergies!!!! The service was above and beyond. My daughter has many food allergies and the staff accommodated her every need. The resort is ideal for skiers with ski in and ski out access. After skiing the kids had loads of activities from bowling, billiards, pool, games, etc. I highly recommend the resort. The one bedroom apartment was modern and accommodating. A family of four fit comfortable. Even do the apartment came with a kitchen we did not use it once since the restaurant food was great for breakfast and dinner (included in the price we got). We will definitely come back to this resort.
Stayed 4 nights in Dec 2019

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motorcycle trip.
lovely hotel , fabulous staff and food was truly scrumptious. Special mention to the bar maid who helped me book the following days hotel in ainsa , sorry cant remember her name. Would have liked tea , coffee and a kettle in the room to top things off. Would highly recomend this hotel. Thanx to all the staff 👍😎✌️
Stayed 1 night in Sep 2019

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with excellent facilities and great food. Limited entertainment open in the evening (we went in the summer) so don't expect loud 'Apres' but we had a fantastic time.
Stayed 3 nights in Aug 2019

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well appointed and comfortable hotel and the choice of different dishes for dinner and breakfast was amazing. Wi-Fi was not fully comprehensive as we couldn't get it in our room and had to go into the corridor to pick it up. It was ok in the communal areas. The free Gym/small pool and games room was a good facility.
Stayed 7 nights in Feb 2019
Response from Josep Rovira Reservation department Hotel Nordic on Mar 28, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to the slopes, friendly staff, good facilities

8/10 Good

Marjory, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
Had an enjoyable 2 night stay with a very comfortable ensuite room with views of the gardens and ski runs. Breakfast was excellent and half board dinner buffet very enjoyable with plenty of choices and very fresh salads . All food was quickly replenished as necessary and there were a number of cook on demand choices available too. Customer service from the majority of staff that we met was excellent. A great location for exploring the Andorra area. Recommended!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great ski hotel
Excellent hotel for ski holiday with a chair lift upto the main ski area on the doorstep. Nice hotel inside, very high standards including the buffet food. Only slight mark down was for the small single beds that were put together as a double bed.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel not a 4 star rating though - maybe 3.5
The Good The hotel is located in a very good location if you want to Ski, It is about 5 minutes walk from the gondola, the town is very peaceful, and the food that we had on the half board deal was really good!!. Most of the staff were kind and helpful and in overall it was a great value for money. The Bad When we booked the hotel it mentioned that the room have a free WiFi even the itinerary said that the room have: Wifi and a hair dryer (these are the exact words) let's say that it did had a hair dryer, the Wifi was not included and when we mentioned that to the reception they pretty much waved us off. Another thing that bothered us was the fact that the hotel have a free Jacuzzi accesses - but in order to get there you must have a swim cap that you need to buy at the hotel - so it's not really free. Overall It was a lovely hotel we really enjoyed our stay there - I wouldn't say this is a 4 star hotel since the hotel fails in the small details that can make it a great place to stay. If you are a Ski first timer as we were the staff is not really helpful and the hotel is not prepared to deal with that kind clients.

8/10 Good

Chris, Fife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to amenities and mountains
Great hotel although pool area not cleaned every day. Buffet food very good. Staff helpful and spoke range of languages. Only slight downside...too much fresh food on buffet at one time at breakfast time which would reapear next morning looking tired (eg fruit)...best if bowls were smaller but replenished more frequently when needed. Really tasty though and catered for a range of tastes! Would go back.

10/10 Excellent

Tracey, Essex UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to return
Our second summer visit to the Nordic. Staff are wonderful. They remember us and greet us like long lost friends. As enjoyable to stay in the summer as it is in the winter.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, really friendly staff and the meals / wine were amazingly reasonably priced. Ideal location for skiers, in the summer a little away from walks / main town.

4/10 Poor

Ralf, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT BOOK OVER A WEEKEND!!!!
DO NOT BOOK THIS HOTEL OVER A WEEKEND. Its a great Hotel, great staff, good food, good rooms, excellent location BUT every Saturday they rent out the Garden tent for Weddings etc. This impacts everybody at the Hotel ( 50 feet away from rooms and 20 from pool ) In our case they started at 3 pm till midnight. Speaker outside so loud I couldn't even watch TV on the 3rd floor WITH closed windows. We needed to change rooms at night to the other side of Hotel ( we paid view, now we were at the road). About 20 people complained, which gave the lady at reception a hard time, but she was kind of used to it, as it happens every 2nd weekend. Great service of a 4 star Hotel, been so greedy, knowing to upset every guest with these events. By the way Pool usage imposible as the speakers rift there, also all guest and kids from the event running around the pool, not mentioning the huge bouncing castle , trampoline etc in your face. JUST UNBELIEVABLE !!!!!

2/10 Terrible

Roberto, Barcelona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unambiguously very mediocre hotel
This hands down the worst 4-star hotel I have ever been in. We wanted to spend the weekend in a quiet setting. There was a wedding party at the hotel that literally lasted for 24 hours. The noise these people made was so much that it was impossible to even hear the television in your room. They kept screaming, half drunk, until the wee hours of the morning, making it impossible for our kid to sleep. As much as I complained that there were other guests in the hotel who were unaffiliated with the party, no one did anything. Besides the party, the food in the buffet was mediocre at best - just a tad above fast-food level. Moreover, the outside pool was closed, although it was late June and 35 degrees. The inside pool felt like a sauna and there was no kid pool inside, either. Lastly, the bidet in the room bathroom did not work and although we booked a triple, there were only two bed and a couch. My back is stil hurting from having tried to sleep on that piece of junk. If you are traveling with a family, my recommendation is to stay away. If noise is not a concern (and neither is service), and none of the above applies to you, enjoy your stay.

10/10 Excellent

KEV.F, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel right on the slopes!!!
Perfect for our family ski trip, right on the slopes free parking, great bar and restaurant will definitely stay again. Food was great both breakfast and evening meals, as was the rooms. The whole hotel is very clean and the staff are lovely and friendly.

10/10 Excellent

Wendy, Bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit, brilliant as ever!
Quiet rooms, immaculately clean, good sized tv, great views, lovely staff, good food, easy free parking, comfy relaxing social areas, nice little indoor pool and steam room free to use! The only thing that could improve it, and its a personal preference, would be tea/coffee facilities in room.

8/10 Good

california traveler, monterey bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great mountain hotel
beautiful woodwork and design. collection of classic cars and motorcycls in lobby. Dinner acceptalble but not memorable. Breakfast fine tho no eggs. Rooms have balcony and are super nice. If you're driving thru Andoorra you won't be wrong as long as the prive is not too crazy. overall very nice and they really try hard.

8/10 Good

Wend, Bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bargain out of season! Super food, lots of it!
Beautiful hotel, super facilities and everything in good order. Great food, buffet style which is great for my fiance who eats a great deal! And also for me as i am fussy and could choose exactly what i wanted. Spacious, clean room, quiet and great blackout curtains. My only issue, if you can call it that, was lack of tea/coffee making facilities in room... I love a coffe in bed before venturing down for breakfast. If we can find the same package, we will certainly be returning!

10/10 Excellent

Pauline, Hants,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of season 3 day break
Lovely hotel, good food, fantastic views, good facilities,

10/10 Excellent

PHILIPPE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent l’hôtel a une atmosphère chaleureuse
Stayed 2 nights in Jan 2023

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable !
Stayed 2 nights in May 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel
Todo espectacular, muy recomendado.
Stayed 1 night in Jan 2022

10/10 Excellent

chenkun

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Elisabet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo genial 😊
Todo genial. El jardín exterior espectacular para estar con el peque. No se si será habitual pero había inflables para los niños. Faltaba aire acondicionado en la habitación, fuimos en plena ola de calor y lo echamos de menos y se escuchaba un poco el motor del ascensor. La comida del buffet buenísima, mucha variedad y los camarer@s super amables!!
Stayed 3 nights in Aug 2021

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Montse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel confortable en entorno maravilloso.
Un hotel confortable con todos los servicios, a pie de pistas de esquí y de caminos para hacer bicicleta de montaña o senderismo. Una habitación (apartamento) de gran confort y limpieza, bien iluminada y con magníficas vistas a la montaña.
Stayed 1 night in Aug 2020

8/10 Good

Nathalie, Antwerpen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overal proper, goed voorzien voor de Corona maatregelen. Ontbijt is bijna elke dag hetzelfde maar ze doen hun best om alles veilig te laten lopen. Sommige personeelsleden zijn super en vriendelijk, doen hun job goed. Andere echt niet, jong meisje aan de bar is echt onbeleefd en arrogant. Ze wijst mij erop dat ik enkel drank kan bestellen achter glas maar heeft dan zelf haar masker niet goed op, of wil geen bestelling opnemen als je in de lounge zit. Dame aan de receptie is snel geïrriteerd. De heren aan het zwembad doen hun job super! Kortom een goed hotel in verhouding met de prijs. Juist nog werken aan de dames hun attitude.
Stayed 5 nights in Jul 2020

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Amedee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación y servicios excelentes El trato de una de las recepcionistas mejorable (Encarna)
Stayed 5 nights in Dec 2019

10/10 Excellent

Jesús Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

ADRIANA

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel de 4 estrellas, si o si tendría que tener NEVERA! Y también Aire Acondicionado! Sobre todo en verano! Y la verdad mejorar mucho la comida! Para mí no llega a la media de la zona!
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle hôtel. Bien situé idéal pour les familles
Stayed 2 nights in Aug 2019

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel a recommandé vivement
très beau séjour cadre super agréable au calme. prestation et personnel au top. extérieur magnifique
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
esperaba mas, pero no esta mala! faltaban pequeñas cosas, como falta de nevera y los vasos eran de plástico i .....
Stayed 5 nights in Dec 2018

10/10 Excellent

Claudi, Palafolls

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen hotel para descansar unos dias, buenas instalaciones, comida y personal amable
Stayed 3 nights in Oct 2018

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A refaire
Sejour très agréable personnel et hotel parfait Juste le buffet du soir pas très bon et cuisine de cantine! Le petit déjeuner savoureux
Stayed 2 nights in Nov 2018
Response from hotel manager on Nov 9, 2018
mercie

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Dåligt organiserade middagar, för kort öppettid på kvällen. Ommysig matsal med för skarp belysning
Stayed 7 nights in Mar 2018

8/10 Good

lluis, barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situado para esquiar, wifi no incluido
Personal muy amable, hotel a pie de pista de esquí, piscina y guarda esquí incluido, habitación espaciosa pero le haría falta una actualización, Buffet libre pasable, café horrible zumo de tetrabric, el resto variado abundante y de calidad media, se hecha en falta una cocinero a disposición, vinos a muy buen precio, Queda alejado del centro urbano y de las tiendas. Por las noches había espectáculo gratis.
Stayed 3 nights in Feb 2018