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Reviews of Wingate by Wyndham Elkins

2.5 out of 5
Wingate by Wyndham Elkins
830 Harrison Ave, Elkins, WV

Reviews

9.2

Wonderful

Rating 10 - Excellent. 487 out of 738 reviews" "
Rating 8 - Good. 184 out of 738 reviews" "
Rating 6 - Okay. 43 out of 738 reviews" "
Rating 4 - Poor. 14 out of 738 reviews" "
Rating 2 - Terrible. 10 out of 738 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was ready when we arrived, the gentleman that checked us in was very friendly and helpful. Great experience! Will definitely go back!
Stayed 2 nights in Apr 2024

8/10 Good

grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a one night stay while driving down south. The staff at the hotel was accommodating. The room was spacious and clean. Thankfully the hospital across the road didnt get much traffic so the night was quiet. The only drawback is the porte cochere aka entrance is in the back. It seemed a bit unwelcoming. The trench drain to the entrance needed repair and had orange cones, which added to the awkwardness. Despite it all, the comfort and staff made up for it.
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice over all.
Stayed 1 night in Mar 2024
Response from Velora, GM on Apr 16, 2024
Matthew,Thank you for taking the time to rate your experience at Wingate by Wyndham Elkins. It is always a pleasure to receive feedback.I will share your ratings with our team, who I am certain will be encouraged. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Amanda L, Worthington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slamming of doors all night long and people above ud walking and running all niight long.
Stayed 2 nights in Mar 2024
Response from ~Velora, GM on Apr 3, 2024
Amanda,Thank you for taking the time to review your stay with us at Wingate by Wyndham Elkins.I am sorry to hear that other guests impacted the peacefulness of your stay. Should you stay with us again, please feel free to give Front Desk a call to intervene!

10/10 Excellent

Wendy

Stayed 2 nights in Mar 2024
Response from Velora, GM on Apr 16, 2024
Wendy,Thank you for taking the time to rate your experience at Wingate by Wyndham Elkins. It is always a pleasure to receive feedback.I will share your ratings with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Mar 2024
Response from Velora, GM on Mar 23, 2024
Gina, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Elkins. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. We are very proud of the effort our staff makes for every guest to feel at home away from home! Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you again in the future!

10/10 Excellent

kim

Stayed 3 nights in Mar 2024
Response from Velora, GM on Apr 16, 2024
Kiim,Thank you for taking the time to rate your experience at Wingate by Wyndham Elkins. It is always a pleasure to receive feedback.I will share your ratings with our team, who I am certain will be encouraged. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Brittany

Traveled with family and small children
Liked: Cleanliness
We where there 1 night. Upon arrival We get our room it looked nice. Here is the down fall. There was other people’s hair in in my shower and some mysterious stain on the bedding. Also we Couldn’t control the temperature in our room. Don’t even get me started about breakfast. I would probably pay a little more and stay somewhere else next time. Oh also the lady that checked me out wasn’t to friendly. Barely talked and never smiled!
Stayed 1 night in Mar 2024
Response from Velora, GM on Mar 4, 2024
Brittany, I am sorry to hear that your stay did not meet expectations. I have forwarded your feedback to our team, who I am certain will work to correct the issues that you noted. We look forward to another opportunity to demonstrate why our hotel is so highly rated in cleanliness and service.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at the front desk. Great breakfast
Stayed 1 night in Feb 2024
Response from Velora, GM on Feb 15, 2024
David, thank you for taking the time to leave a review regarding your stay with us at Wingate by Wyndham Elkins. I'm so glad that your visit met all expectations, and that our friendly staff and great breakfast got a well-deserved shout out! We look forward to hosting you should you visit the area again!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Velora, GM on Feb 15, 2024
Steven, thank you for taking the time to rate your stay with us at Wingate by Wyndham Elkins. I'm so glad that your visit met all expectations, and we look forward to hosting you should you visit the area again!

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the shower was nice and hot. I really loved this hotel!
Stayed 1 night in Feb 2024
Response from Velora, GM on Feb 15, 2024
Kathy, thank you for taking the time to review your stay with us at Wingate by Wyndham Elkins. I'm so glad that that the cleanliness of the room met your expectations and that we provided a great guest experience! We look forward to hosting you should you visit the area again!

6/10 Okay

Philip, Lynchburg

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lots of doors slamming all night
Stayed 1 night in Feb 2024
Response from Velora, GM on Feb 15, 2024
Philip, thank you for taking the time to rate your stay with us. I am sorry to hear that your visit was interrupted by slamming doors. We hope you stay with us again, and will be happy to move you to a quieter location should you experience noise problems!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable place to stay overnight.
Stayed 1 night in Feb 2024
Response from Velora, GM on Feb 15, 2024
Donald, thank you for taking the time to review your stay with us at Wingate by Wyndham Elkins. I'm so glad that your visit met all expectations, and we look forward to hosting you should you visit the area again!

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from Velora, GM on Feb 15, 2024
Sandra, thank you for taking the time to rate your stay with us at Wingate by Wyndham Elkins. I'm so glad that your visit met all expectations, and we look forward to hosting you should you visit the area again!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First in the mountains and was very impressed with breakfast spread. Room was clean and had a great view of the mountains and ladies at front desk were very kind. . Will be back! Thank you
Stayed 2 nights in Jan 2024
Response from Velora, GM on Feb 15, 2024
Jennifer, thank you for taking the time to review your stay with us at Wingate by Wyndham Elkins. I'm so glad that you enjoyed a clean room, great breakfast, and friendly faces! We look forward to hosting you again when you return to the area!

10/10 Excellent

Dennis

Stayed 1 night in Jan 2024
Response from Velora, GM on Apr 16, 2024
Dennis, Thank you for taking the time to rate your experience at Wingate by Wyndham Elkins. It is always a pleasure to receive feedback.I will share your ratings with our team, who I am certain will be encouraged. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

TRICIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the staff working with me, after I booked the wrong weekend. Even though, I booked through Expedia. Kind, friendly, and helpful. Best continental breakfast! About 45 mins from the ski resorts. Must eat at Scotties, great food!
Stayed 2 nights in Jan 2024
Response from Velora, GM on Feb 15, 2024
Tricia, thank you for taking the time to review your stay with us at Wingate by Wyndham Elkins. I'm so glad that your visit met all expectations, and that our Front Desk staff was able to help you resolve your booking issue! We look forward to hosting you should you visit the area again!

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Velora, GM on Feb 15, 2024
Russell, thank you for taking the time to rate your stay with us at Wingate by Wyndham Elkins. I'm so glad that your visit met all expectations, and we look forward to hosting you should you visit the area again!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Velora, GM on Feb 15, 2024
Eric, thank you for taking the time to rate your stay with us at Wingate by Wyndham Elkins. I'm so glad that your visit met all expectations, and we look forward to hosting you should you visit the area again!

10/10 Excellent

Elaine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, friendly and convienant.
Stayed 2 nights in Jan 2024
Response from Velora, GM on Feb 15, 2024
Elaine, thank you for taking the time to rate your stay with us at Wingate by Wyndham Elkins. I'm so glad that your visit met all expectations, and we look forward to hosting you should you visit the area again!

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Welcoming
Staff was very kind and accommodating. Recommended places to eat and even gave suggestions for the best routes to take home.
Stayed 1 night in Jan 2024
Response from Velora, GM on Feb 15, 2024
Christopher, thank you for taking the time to review your stay with us at Wingate by Wyndham Elkins. I will forward your comments to staff regarding their helpfulness and knowledge of the local eateries and routes. We look forward to hosting you again should you return to the area.

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
In a day and age when cleaning is subpar even in 5 star properties, was refreshing to find this hotel exceptionally clean throughout. Thank you...this is worth more to me than 5 start amenities in a dirty environment.
Stayed 1 night in Jan 2024
Response from Velora, GM on Feb 15, 2024
Steve, thank you for taking the time to review your stay with us at Wingate by Wyndham Elkins. I'm so glad that the cleanliness of our hotel exceeded your expectations, and we look forward to hosting you should you visit the area again!

10/10 Excellent

Dilford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 1 night in Jan 2024
Response from Velora, GM on Feb 15, 2024
Dilford, thank you for taking the time to rate your stay with us at Wingate by Wyndham Elkins. I'm so glad that your visit met all expectations, and we look forward to hosting you should you visit the area again!

10/10 Excellent

Hilton L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Velora, GM on Feb 15, 2024
Hilton, thank you for taking the time to rate your stay with us at Wingate by Wyndham Elkins. I'm so glad that your visit met all expectations, and we look forward to hosting you should you visit the area again!

10/10 Excellent

Rebecca, Martinsburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay! I wish I would have planned to stay longer. The room was fabulous, spacious, and very clean. The bed and pillows were comfortable. Breakfast was a typical hotel breakfast; however, everything was fresh, hot and very good. All the staff we encountered were very friendly and helpful. I would definitely stay here again!
Stayed 1 night in Dec 2023
Response from Velora, GM on Feb 15, 2024
Rebecca, thank you for taking the time to review your stay with us at Wingate by Wyndham Elkins. I am thrilled that everything exceeded your expectations. We look forward to your next stay with us!

10/10 Excellent

Judy

Stayed 1 night in Dec 2023
Response from Velora, GM on Feb 15, 2024
Judy, thank you for taking the time to rate your stay with us at Wingate by Wyndham Elkins. I'm so glad that your visit met all expectations, and we look forward to hosting you should you visit the area again!

10/10 Excellent

Piper

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
My friend. & i were extremely pleased with our stay. We already recommended the hotel to s family. They made reservations. The breakfast was excellent. I will stay there again.
Stayed 1 night in Dec 2023
Response from Velora, GM on Jan 3, 2024
Piper, thank you for taking the time to leave feedback on your stay with Wingate by Wyndham Elkins. We are so glad that you enjoyed your stay with us, and that you recommended family to visit in the future. We look forward to hosting you again!

10/10 Excellent

Tammy

Stayed 1 night in Dec 2023
Response from Velora, GM on Jan 3, 2024
Tammy, thank you for rating your stay with Wingate by Wyndham Elkins so highly! We are pleased that you enjoyed your stay with us, and look forward to hosting you again!

8/10 Good

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Sarah

Stayed 1 night in Dec 2023
Response from Velora, GM on Feb 15, 2024
Sarah, thank you for taking the time to rate your stay with us at Wingate by Wyndham Elkins. I'm so glad that your visit met all expectations, and we look forward to hosting you should you visit the area again!

8/10 Good

Elaine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

kathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Marcia

Stayed 1 night in Dec 2023
Response from Velora, GM on Feb 24, 2024
Marcia,Thank you for taking the time to rate your experience at Wingate by Wyndham Elkins. It is always a pleasure to receive positive feedback.I will share your rating with our team, who I am certain will be encouraged. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.We look forward to hosting future stays in the area!

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

hlbound

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That staff was phenomenal handling the simple things that I needed
Stayed 2 nights in Dec 2023

10/10 Excellent

Shala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Nov 2023

8/10 Good

Daniel

Stayed 6 nights in Nov 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay frequently at this hotel. I recommend it if visiting Elkins
Stayed 2 nights in Nov 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious!
Stayed 1 night in Nov 2023

10/10 Excellent

Katherine

Stayed 1 night in Nov 2023

6/10 Okay

Juan

Stayed 1 night in Nov 2023

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Velora, GM on Nov 10, 2023
Teresa,Thank you for taking the time to provide a rating for your stay at Wingate by Wyndham Elkins. We are thrilled that your stay met all your expectations, and look forward to serving you again in the future.

10/10 Excellent

Megan

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I appreciated the cleanliness
I’m a stickler on cleanliness I don’t want to bring any hitchhikers home with me so I am thankful that this place was super clean had all the basic necessities you need soap, shampoo, conditioner, lotion, face cleaner if you needed it, they serve coffee and tea 24 hours as long as the machine is working You have coffee in your room you can get ice in your room there’s a view of the mountain from our room. It was nice. They serve a nice breakfast. It was nice for a one night getaway with my husband we went and did the railroad thing. I’m sure it had other things to offer. It was cold, but they look like they had a nice patio and seem to be pretty close to town which there wasn’t much to do that close 30 minutes away seem like there was more stuff to do.
Stayed 1 night in Nov 2023
Response from Velora, GM on Nov 10, 2023
Megan,Thank you for taking the time to provide such excellent feedback on your stay at Wingate by Wyndham Elkins. I am glad that your stay met all expectations in terms of cleanliness and amenities. We hope you stay with us again, and look forward to serving you.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Velora, GM on Nov 6, 2023
Thank you for taking the time to leave feedback on your stay at Wingate by Wyndham Elkins. I will share your ratings with our team, who I am certain will be encouraged. We look forward to hosting you again in the future!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Velora, GM on Nov 6, 2023
Thank you for taking the time to leave feedback on your stay at Wingate by Wyndham Elkins. I will share your ratings with our team, who I am certain will be encouraged. We look forward to hosting you again in the future!

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel-A Cut Above
Our room was wonderful, with very nice amenities and beautiful decor. It was located near restaurants and shopping and the staff was friendly and helpful.
Stayed 1 night in Oct 2023
Response from Velora, GM on Nov 1, 2023
Tanya,Thank you for taking the time to leave feedback on your stay with us at Wingate by Wyndham Elkins. I am so pleased that you found your room comfortable and hat the location of the hotel was very convenient for you. We hope you stay with us again,and look forward to serving you!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Very clean and comfortable. We had small problem with the bathtub plug. The staff fixed it quickly!! I would definitely stay there again.
Stayed 2 nights in Oct 2023
Response from Velora, GM on Nov 1, 2023
Cynthia,Thank you for sharing feedback on your stay with us at Wingate by Wyndham Elkins. I am so pleased that you found your accommodations to be clean and comfortable, and that staff was able to resolve your concerns quickly! We hope you stay with us again, and look forward to serving you in the future.

10/10 Excellent

Eric, Charleston

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, excellent hotel
Stayed 3 nights in Oct 2023
Response from Velora, GM on Nov 1, 2023
Eric,Thank you for taking the time to leave feedback on your stay with us at Wingate by Wyndham Elkins. I appreciate you noting the cleanliness of our facilities. We look forward to your next stay with us!