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"Everthing was perfect! By far the best experience that I've ever encountered with hotel staff. The front desk staff, Tykwon (sp?) and Dakota, were extremely pleasant, helpful and kind. The made-to-order breakfast was delicious and served in the hotel's beautiful restaurant by an incredible lady! I'm originally from Baltimore and on my frequent trips back "home", I like to play tourist and I stay in a different hotel each time. I've stayed in 14-16 different hotels throughout downtown Baltimore (Inner Harbor, Harbor East, SoBo, Mount Vernon..) Hands down, my experience at The Hotel Indigo was the best. Of late, I travel back and forth from Virginia Beach VA to Baltimore primarily for medical care at the Johns Hopkins Hospital so a certain degree of stress, physical pain, and discomfort are a given with each trip. This most recent trip was the only trip where I felt completely relaxed, was able to sleep comfortably and just thoroughly enjoyed the feeling of my needs being taken care of by a hotel. I felt like I was among friends and, I will definitely be back to visit them soon.🙂"

"Very clean"

"I’ll first time at the Renaissance Baltimore Hoborplace we loved it. It was my Husband Birthday we got the Club room very nice and clean. Everyone at Renaissance was helpful and very pleasant and friendly and nice. We will be back "

"Yes"

"The staff. The number one reason we choose to stay there every year is for the staff. Every time there are different people but they are ALWAYS the best staff. Front desk girls were amazing. Jackie and the girl who worked today 2/1/2026 wearing the cute fur coat. They both should get big shout outs. THEIR HOSPITALITY WAS SOOOOO OVER THE TOP!! I will tell you we had very cold showers. The water did not get more than luke warm"

"The staff was very nice. They kept the rooms clean. The breakfast was good. "

"Great staff"

"Room was comfortable "

"Staff, front desk..Rose was the nicest and most polite ever! "